Experience

Combat Stress: The UK's Leading Charity for Veterans' Mental Health

• United Kingdom
• Mental Health Care
• 100 - 200 Employee

• Head Of Business Development

  • Oct 2021 - Present



Hestia Charity

• United Kingdom
• Non-profit Organizations
• 300 - 400 Employee

• Head of Innovation and Partnerships

  • Apr 2021 - Oct 2021



Epilepsy Society

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Head Of Business Development

  • Mar 2018 - Apr 2021

  • Led on Local Authority and CCG negotiations for on-going placements, reviews, costings and medical services usage. • Retained the number of hours each resident is awarded through an improved format and the effective use of supporting evidence. • Worked closely with the Director of Care in preparation for COVID-19 contingencies. • Led on CCG and local authority negotiations for COVID-19 expenditure. • Developed, implemented and led the Societies Business Planning calendar • Developed and implemented opportunities for respite accommodation for people suffering from Epilepsy. • Led on commercial lease development and attracting new tenants to the Societies empty accommodation. • Development of the societies market and competitor analysis • Established a comprehensive database of contracts held by the Society. • Developed effective board management information. • Secretary for the Societies Service Quality and Assurance Committee. Responsible for identifying and researching new contract opportunities, managing new contracts and the retention of existing income. Show less



Oxford Health NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Senior Business Partner

  • Nov 2017 - Jan 2018

  • Led on the production and presentation of the Trusts contract information. This included attending the monthly commissioner contract meetings. • Developed implemented and led on the Trust’s business trajectory for out of area placements • Re-development of the Trust Commercial Strategy • Re-developed the Trust’s market and competitor analysis • Re-development of effective board management information • Re-development and re-implementation of the organisational processes for business development and existing contract retention Responsible for providing business management support to the Adult Mental Health directorate, identifying and researching new contract opportunities and supporting the bid process to produce high quality winning submissions Show less



Cambridge and Peterborough NHS Foundation Trust

• Cambridge, United Kingdom

• Strategy Change And Business Development Consultant

  • Oct 2016 - Jul 2017

  • Developed the Trust’s two year Operation Plan for NHS Improvement • Developed, implemented and led the Trust’s Business Planning calendar • Successful in the bidding process for East Anglia CAMHS service, Dubai Adult and Children mental health service and in partnership with the University of Qatar and Havard University developed the Qatar adult mental health service. • Development of the Trust’s market and competitor analysis • Established a comprehensive database of competitor information to inform the organisations SWOT analysis and understand market opportunities • Development of the Trust’s International bidding process to produce high winning submissions • Developed effective board management information • Development and implementation of the organisational processes for business development and existing contract retention Show less



The Practice Group UK

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Head of Business Development

  • Jul 2015 - Sep 2016

  • Successfully developed and implemented the Group’s tendering process • Delivered strategic direction with the Group’s bid & tender activity • Increased revenue and profit by improving the “win rate” from 35% to 83% • Implemented business plans, with service models that support new markets of growth • Developed and Implemented contract retention strategy • Undertook comprehensive competitor analysis • Developed direct and productive relationships with key commissioners and stakeholders • Developed effective Board Management information • Provided overall management of all strategic and operational marketing and communications • Leadership of the development and marketing functions of the Group Show less



Oxford Health NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Corporate Business Development Manager

  • Sep 2008 - Jun 2015

  • Developed and agreed the process for business tendering • Developed and implemented strategic competitor mapping • Successfully developed a training programme for staff within the services to understand the tendering process and to develop their skills in responding to these opportunities • Successfully developed tender responses including Harm Minimisation Service, Early Years language support service, Case Management – Oxfordshire, Ministry of Defence Out of Hours and, Community Matron service • Developed the organisational approach to Any Qualified Provider • Proactively identified gaps in competitors services which Oxford Health will offer to develop as pilots for commissioners • Undertook service performance reviews applying the organisational balance scorecard and working with the services to develop action plans to address areas of under performance • Developed business cases for services such as out of hours GP cover, syringe driver procurement and diabetes educational programmes for patients and clinical staff • Negotiated KPI reporting process with commissioners including the development of KPI tracker Show less



Commercial Mortgages Unlimited

• Company Director

  • Jun 2006 - Sep 2008



HFC Bank Ltd (HSBC Group)

• Milton Keynes

• Branch Manager

  • Apr 2001 - Apr 2005

  Responsible for the day-to-day running of a busy city centre branch. • Increased branch growth against the objective • Decreased 30 day collections to 2.5% from a tolerance of 5% • Developed new team ethos with secured lending campaigns • Trained, developed and inspired members of staff to go on to becoming successful branch managers • Designed and delivered area insurance campaigns to increase production Responsible for the day-to-day running of a busy city centre branch. • Increased branch growth against the objective • Decreased 30 day collections to 2.5% from a tolerance of 5% • Developed new team ethos with secured lending campaigns • Trained, developed and inspired members of staff to go on to becoming successful branch managers • Designed and delivered area insurance campaigns to increase production



Mortgages Direct

• South

• Area Sales Manager

  • May 1999 - Apr 2001

  • Setting sales team objectives and priorities in alignment with company objectives and priorities • Proficient in analysing financial statements and completing financial models • Strong solution-oriented selling skills • Ensuring sales staff complies with company policies, procedures and practices. • Product positioning in the Marketplace through strategic pricing & bundling etc. • Recruiting and selecting qualified candidates to fill open sales positions. • Coaching, counselling, and developing sales representatives Show less



Royal and SunAlliance Insurance Agency, Inc.

• Insurance
• 1 - 100 Employee

• Senior Mortgage Adviser

  • Apr 1994 - May 1999

  • Correctly advising customers on the right mortgage products for them • Comprehensively searching the entire financial market and finding the most suitable mortgage products to clients wishing to sell their home or remortgage • Fact finding, researching references and doing to check to verify a client financial background and circumstances • Advising and building strong relations with both new and existing clients • Tailoring mortgage packages to fit the individual requirements of homebuyers • Utilising warm and cold leads and developing them into mortgage sales. Show less