Gilda Garcia Ribeiro

Online Marketing & Events at PHOENIX Pharma Switzerland AG
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Contact Information
Location
Vaud, Switzerland, CH
Languages
  • Anglais Full professional proficiency
  • Espagnol Native or bilingual proficiency
  • Italien Full professional proficiency
  • Allemand Professional working proficiency
  • Français Native or bilingual proficiency

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Experience

    • Switzerland
    • Health and Human Services
    • 1 - 100 Employee
    • Online Marketing & Events
      • Apr 2020 - Present

      Build strong and innovative digital marketing strategy to drive traffic and saleso Develop and implement online content for increased searchability and search engine optimization(SEO)o Manage brand presence and engagement on social media platforms on targeted audienceo Plan and manage end-to-end email campaigns to engage customerso Manage and assess performances of our partner agencieso Measure and report performance of all digital marketing campaignso Participation in E-commerce projectso Lead the day-to-day customer service activitieso Management of the logistics processes with a third-party provider

    • Switzerland
    • Retail
    • 1 - 100 Employee
    • Online Marketing Manager
      • Mar 2017 - Mar 2020

      Acquisition, activation and clients’ retention to grow the businesso Performance-based customer acquisition on a daily management basedo Plan, implement and deliver CRM campaigns and automated email programs with a data driven approach to enhance customers engagement and loyaltyo Manage brand presence and engagement on social media platforms on targeted audienceo Measure and improve online marketing efforts using web analytics toolso Digital budget management to optimize return on investmento Lead the marketing and design team

    • Online Marketing Analyst
      • Apr 2016 - Mar 2017

      Management and optimization of digital marketing campaignsIdentifying and implementing new strategies of acquisitionMonitoring and reporting results of campaigns performances

    • Switzerland
    • Retail
    • 1 - 100 Employee
    • Marketing Assistant
      • Dec 2013 - Feb 2015

      Support to the Area Manager in the management of retail networkso Lead the jewelry product portfolio across 18 stores in Europeo Monthly and bi-annual sales reports of stores, retail staffs and productso Elaborate and deploy action plans to boost activity in boutiqueso Implement, ensure and monitor that compliance processes are understood by all the team members across the siteo On-site support on administrative tasks Support to the Area Manager in the management of retail networkso Lead the jewelry product portfolio across 18 stores in Europeo Monthly and bi-annual sales reports of stores, retail staffs and productso Elaborate and deploy action plans to boost activity in boutiqueso Implement, ensure and monitor that compliance processes are understood by all the team members across the siteo On-site support on administrative tasks

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Intern
      • Mar 2013 - Aug 2013

      Operational support to the Product Marketing Team and CRM and Merchandising departments:o Analysis of sales performances, results’ presentationo Preparation and distribution of sales communication toolso Elaboration of internal communication toolso Update of SAP and Marketing procedureso CRM: inventorying and tracking CRM tools, updating customer databaseo Merchandising: managing employees’ orders Operational support to the Product Marketing Team and CRM and Merchandising departments:o Analysis of sales performances, results’ presentationo Preparation and distribution of sales communication toolso Elaboration of internal communication toolso Update of SAP and Marketing procedureso CRM: inventorying and tracking CRM tools, updating customer databaseo Merchandising: managing employees’ orders

    • United States
    • Student job in Jewelry store (on Saturdays)
      • May 2007 - Mar 2013

      Managed the custom and silver jewelry department: advised and guided customers in the purchase of jewelry products, ensured client satisfaction, efficient and accurate operation of a cash register. Managed the custom and silver jewelry department: advised and guided customers in the purchase of jewelry products, ensured client satisfaction, efficient and accurate operation of a cash register.

    • Construction
    • Marketing Trainee
      • Mar 2012 - Jul 2012

      Lead a marketing research on site selection criteria of shop retailerso Interviews of large shop retailers from the Canton de Vaud Marketo Qualitative data analysis and presentation of key factorso Tool development to support the marketing team in the elaboration of marketing strategies Lead a marketing research on site selection criteria of shop retailerso Interviews of large shop retailers from the Canton de Vaud Marketo Qualitative data analysis and presentation of key factorso Tool development to support the marketing team in the elaboration of marketing strategies

    • Israel
    • Writing and Editing
    • 1 - 100 Employee
    • Marketing Trainee
      • Mar 2012 - Mar 2012

      Developed a marketing database and placed calls with potential clients to explain the company’s services. Developed a marketing database and placed calls with potential clients to explain the company’s services.

    • Banking
    • 1 - 100 Employee
    • Risk Management Assistant
      • Feb 2005 - Jan 2006

      In charge of risk management: monthly reporting, investigating and eliminating risks. Participation in the elaboration of a commercial campaign.

    • Allround Internship
      • Sep 2003 - Feb 2005

      18-months Internship in the Rhône Branch Office, Wealth Management International, Human Resources and Investment Bank departments

Education

  • HEC Lausanne - School of Business
    Master's degree, Marketing/Marketing Management, General
    2010 - 2012
  • HEC Lausanne - School of Business
    Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
    2006 - 2010
  • Association Suisse des Banquiers
    Certificat Bancaire, Finance, General
    2003 - 2005

Community

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