Experience

Mother's Market & Kitchen

• United States
• Retail Groceries
• 100 - 200 Employee

• Store Supervisor

  • Jan 2023 - Present

  -Provide excellent customer service through information about product, delivery schedule, and recommendations should a product be out of stock-Assisting guests with concerns-Guide employees on problem solving-Maintain aisles and fill in holes when necessary-Ensure that product is fresh and properly rotated throughput the store- Helping customers at the check stand using ACE system- Handle drawer counting and address overages or shortages- Answer general questions that employees may have- Assist food service with coverage or preparation of food- Occasionally cut new product into shelves.

• Assistant Store Manager

  • Apr 2022 - Jan 2023

  -Ensured smooth operation of the store-count employee drawers and address shortages or overages-Conducted candidate interviews and helped with the hiring process-Ensure product is fresh and rotated-Assists department managers in building displays based on planograms-Develop a strong customer-manager relationship and ensuring customer satisfaction through product recommendations or alternatives -Assist customers with complaints/concerns and special orders for discontinued products-Handle employee concerns regarding scheduling and guidance-Communicate to employees what is expected and provide feedback/constructive criticism-Make employee schedule and helped to manage labor- Check with department managers regarding callouts, employee coverage, and problems with ordering product.- Place supply orders to fulfill the needs of the store- Conduct yearly reviews on employees-Conduct monthly store inspections, ladder inspections, and fire extinguisher inspections to ensure safety and OSHA standards-Helped conduct monthly employee trainings in accordance with OSHA

• Store Supervisor

  • Aug 2020 - Apr 2022

• Cashier/ Produce Clerk

  • May 2019 - Aug 2020



Sprouts Farmers Market

• United States
• Retail
• 700 & Above Employee

• Produce Clerk

  • Nov 2018 - May 2019