Experience

On Vacation

• Germany
• Retail Apparel and Fashion
• 1 - 100 Employee

• Vacation

  • Feb 2023 - Present



Rivers Casino Portsmouth

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Cage Player Services Manager

  • Sep 2022 - Present



Naskila Casino

• United States
• Entertainment Providers
• 1 - 100 Employee

• Cage Manager

  • Jun 2021 - Jul 2022



Seeking a New Opportunity

• United Kingdom
• Software Development
• 700 & Above Employee

• Cage Consultant

  • Jan 2020 - Jun 2021

  one on one management training, ( Guest service, team building, budgets, financials, scheduling, efficiency). Advise on updating practices, software, products for the ultimate goal of the best cage in the area. one on one management training, ( Guest service, team building, budgets, financials, scheduling, efficiency). Advise on updating practices, software, products for the ultimate goal of the best cage in the area.



Shooting Star Casino

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Cage Manager

  • Oct 2017 - Jun 2021

• Cage Manager

  • Oct 2017 - Jun 2021



Best Sunshine International Limited

• Construction
• 1 - 100 Employee

• Cage & Credit Director

  • Aug 2015 - Oct 2017

  The first World Class Casino in Saipan. worked closely with the owner of the property. Designed the VIP cage for the highest levels of VIP the first year we rolled the most numbers out doing Macau. Hired the best cage team to fulfill the department, worked closely to design the bally system to help control all cage functions. The first World Class Casino in Saipan. worked closely with the owner of the property. Designed the VIP cage for the highest levels of VIP the first year we rolled the most numbers out doing Macau. Hired the best cage team to fulfill the department, worked closely to design the bally system to help control all cage functions.



Gila River Resorts & Casinos

• United States
• Gambling Facilities and Casinos
• 300 - 400 Employee

• Cage Manager

  • Sep 2013 - Aug 2015

  Ensure compliance with all gaming regulations, state and federal and corporate policies and procedures. Ensure accountability and custody of funds, documentation of those funds and prepares reports and records of variances, quantities, inventories and related to the cage accountability. Responsible for establishing operational objectives for the casino cage to improve accountability and efficiency. Perform analysis to optimize staff and minimize payroll. Responsible for maintain the casino cage budget, and investigating budget variances Interview and help hire cage staff, approve all team member reviews and disciplinary actions, oversee team member training, approve work schedules, coaching and developing supervisory staff. Show less



MGM Grand Ho Tram Strip

• Vung Tau, Vietnam

• Cage Manager

  • Aug 2012 - Mar 2013

  Opened the first World Class property in Vietnam in cage operations. VIP cage, mass gaming cage, prepared all areas of cage banks, windows. In charge of hiring and firing new cage employees, producing cage manuals and training guides, train exceptional guest service, went to training classes with the staff on all new products being used in the cage. Worked with IGT while they set up all new cage systems that will be used in the cage department Worked with other departments that we work closely with example: Casino host Show less



Lone Butte Casino

• Chandler, Arizona USA

• CAGE MANAGER

  • Feb 2010 - Aug 2012

  Ensure compliance with all gaming regulations, state and federal and corporate policies and procedures. Ensure accountability and custody of funds, documentation of those funds and prepares reports and records of variances, quantities, inventories and related to the cage accountability. Responsible for establishing operational objectives for the casino cage to improve accountability and efficiency. Perform analysis to optimize staff and minimize payroll. Responsible for maintain the casino cage budget, and investigating budget variances. Interview and help hire cage staff, approve all team member reviews and disciplinary actions, oversee team member training, approve work schedules, coaching and developing supervisory staff. Show less



MGM Grand Hotel & Casino Las Vegas

• United States
• Hospitality
• 700 & Above Employee

• Cage Asst. Supervisor

  • Dec 2009 - Feb 2010

  Ensure great guest service with all cage employees. Supervise all cage staff banks and windows. Balance banks when the cashiers are out of balance. Work with scheduling, variances, and cage staff work histories. Making sure staff breaks are done on time and back to their proper areas. Ensure great guest service with all cage employees. Supervise all cage staff banks and windows. Balance banks when the cashiers are out of balance. Work with scheduling, variances, and cage staff work histories. Making sure staff breaks are done on time and back to their proper areas.



Wynn Macau

• Macao
• Hospitality
• 700 & Above Employee

• Cage Shift Manager

  • Sep 2006 - Mar 2009

  Opened the most prestigious 5 cages, high limit cage, mass gaming cage, center cage, main cage, VIP cage. Training of cage staff in all the cage operations banks. Worked closely with all the cage management including director of cage operations. Ensure great guest service, and handled all guest complaints. Ensure all Macau gaming policies and regulations were enforced. Ensure all my duties were complete in a timely manner Ensure morale in the cage was good and started a cage newsletter to keep all staff informed. Ensure all cage areas were balanced at the end of my shift and all paper work was put in the proper areas Show less



Wynn Las Vegas

• United States
• Hospitality
• 700 & Above Employee

• Cage Supervisor

  • Mar 2005 - Sep 2006

  Helped with the training of cage staff in all cage operations banks. Ensure great guest service, and handled all guest complaints. Ensure all casino gaming policies and regulations were enforced. Ensure all my duties were complete in a timely manner, schedules, variance auditing, and cashiers evaluations. Ensure all cage areas were balanced at the end of my shift and all paper work was put in the proper areas Helped with the training of cage staff in all cage operations banks. Ensure great guest service, and handled all guest complaints. Ensure all casino gaming policies and regulations were enforced. Ensure all my duties were complete in a timely manner, schedules, variance auditing, and cashiers evaluations. Ensure all cage areas were balanced at the end of my shift and all paper work was put in the proper areas