Gilbert Henriquez

Mechanical Assembler level 1 at Samco Machinery
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Canada Area, CA
Languages
  • Spanish Full professional proficiency

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Bio

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Credentials

  • COMPTIA A+ certification
    Scarborough Training International Incorporated
    Jan, 2003
    - Sep, 2024
  • Support Analyst Apprenticeship
    Scarborough Training International Incorporated
    Jan, 2003
    - Sep, 2024

Experience

  • Samco Machinery
    • Canada
    • Industrial Machinery Manufacturing
    • 100 - 200 Employee
    • Mechanical Assembler level 1
      • Aug 2019 - Present

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Live Chat Retention Representative
      • Dec 2016 - Dec 2018

    • Customer Service Retention Representative
      • Sep 2015 - Dec 2016

    • Customer Service Representative Care Exclusive
      • Jun 2009 - Sep 2015

  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • Jun 2004 - Sep 2007

      Front end customer support specialist in a high call volume environment identifying software, network and hardware malfunctions to while taking the appropriate measure of action to resolve issues. Technical support analyst for 3 different accounts that included 2 Hospitals: Mt. Sinai and NYU Medical Center in New York City. Hitachi Global Storage Technologies in San Jose California and the Workplace Safety and Insurance Board of Ontario.

Education

  • George Brown College
    Pre Apprentice Millwright, Millwright
    2019 - 2020
  • Centennial College School of Business
    Accounting
    1998 - 2000

Community

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