Experience

Consolidated Management Company

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Regional Manager

  • Dec 2019 - Present

  RESPONSIBLE FOR MANAGING OPERATIONAL PERFORMANCE OF MULTI-UNIT CONTRACT FOOD SERVICE CAFETERIAS. • Manage Locations in 3 states •Menu Planning • Responsible for hiring, training, and managing food service personnel, Manager Development • Opening of new locations • Develop solid relationships with clients to assure optimum client satisfaction and account retention RESPONSIBLE FOR MANAGING OPERATIONAL PERFORMANCE OF MULTI-UNIT CONTRACT FOOD SERVICE CAFETERIAS. • Manage Locations in 3 states •Menu Planning • Responsible for hiring, training, and managing food service personnel, Manager Development • Opening of new locations • Develop solid relationships with clients to assure optimum client satisfaction and account retention



A'viands

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Resident District Manager

  • Aug 2006 - Apr 2018

  Resident District Manager A’viands; Roseville, MN 2017 – Present Responsible for the creation and execution of a comprehensive and integrated operations strategy to support all campus food services. Accountable for total P&L performance, sales, and profitability goals. Coordinate with enterprise operations and client representatives to ensure consistency on the development of brands & critical systems. Evaluate initiatives to ensure achievement of customer service excellence. • Lead two Directors of Operations, Marketing Director, Dietitian, as well as 11 Operations Managers with over 175 hourly associates Opened and manage revenue in excess of $10.5 million • Manage client relations within the campus community with two resident dining programs, four franchises, and eight in-house brand retail concepts • Continually improve operational performance: make changes as needed to improve services, increase efficiency, manage costs and meet regulatory requirements • Implemented new systems for companywide food production and service including: recipes, production sheets, purchasing records, temperature controls, inventory, etc. to ensure consistent adherence to policies and procedures • Conduct comprehensive and creative menu planning, including implementation and monitoring of menus and recipes • Oversaw implementation of multiple franchises including Einstein Brothers Bagels, Jump Asian, Erberts & Gerberts, and Freshen’s Smoothies • Plan, direct and coordinate a high volume of catering functions with Catering Director • Perform standard operational audits- quality, inventory, and cash audits • Implemented on-line catering and POS systems Show less



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Senior Food Service Director

  • 1999 - 2006

  • Supervised the in-house dining of 3,000+ students and faculty • Handled all related operations involving paperwork, employee relations and customer satisfaction • Responsible for hiring and training food service personnel • Total Managed Revenue of Main Café $950,000 • Regional Trainer of Customer Service for hourly associates • Oversaw ClassicFare Catering-Off Site Catering, Revenue in excess of $600,000 • Supervised the in-house dining of 3,000+ students and faculty • Handled all related operations involving paperwork, employee relations and customer satisfaction • Responsible for hiring and training food service personnel • Total Managed Revenue of Main Café $950,000 • Regional Trainer of Customer Service for hourly associates • Oversaw ClassicFare Catering-Off Site Catering, Revenue in excess of $600,000



Minnesota Vikings Food Service

• Manager

  • 1998 - 2000



Canteen Service Co.

• Food and Beverage Services
• 100 - 200 Employee

• Food Service Manager

  • 1987 - 1992