Gilad Finkel

IT Help Desk Team Lead at Guideline Group
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Contact Information
us****@****om
(386) 825-5501
Location
Tel Aviv-Yafo, Tel Aviv District, Israel, IL
Languages
  • English -
  • Hebrew -

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Credentials

  • Configure and Manage OneDrive
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Cloud Management with Microsoft Intune
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Microsoft Defender for Business
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • LPIC-2 Linux Engineer (202-450): 2 Web Services
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Outlook Quick Tips
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • CompTIA A+ (220-1002) Cert Prep 4: Command-Line Interface and Scripting Languages
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Habits to Win Every Day
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • How to Organize Your Time and Your Life
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Windows 11 Quick Tips
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Learning Windows Subsystem for Linux
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Career Essentials in System Administration by Microsoft and LinkedIn
    Microsoft
    Oct, 2022
    - Nov, 2024
  • Windows 10 for IT Support: Advanced Troubleshooting
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Linux Foundation Cert Prep: Essential Commands (Ubuntu)
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • PowerShell: Scripting for Server Administration
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Introduction to IT Automation
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Learning Ansible
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Learning Linux Command Line
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Learning Ubuntu Desktop
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft 365 Messaging: Planning, Implementation, and Security
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Outlook: Automating Your Email with Mail Rules
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft 365: Manage Access and Authentication
    LinkedIn
    May, 2022
    - Nov, 2024
  • Windows 10: Configure and Support Core Services
    LinkedIn
    May, 2022
    - Nov, 2024
  • Essential New Skills in IT Administration
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Learning Cloud Computing: Public Cloud Platforms
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Windows Server 2022: Install and Configure Active Directory
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Learning Virtualization
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Networking Foundations: Servers
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Troubleshooting Common PC Issues for Users
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Zoom Essential Training
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Learning Network Troubleshooting
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Microsoft Cloud Fundamentals: Exchange Online and Security
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Networking Foundations: Networking Basics
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Office 365 for Administrators: Supporting Users (Office 365/Microsoft 365)
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Outlook Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Planning for Hybrid Active Directory Environments
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Salesforce Essential Training
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Troubleshooting IT Remote Administration
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Windows 10: Administration
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Windows 365: Deploy, Provision, and Manage
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Wireless Networking: Advanced Troubleshooting
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • CCNA: Enterprise Networking, Security, and Automation
    Cisco Networking Academy

Experience

  • Guideline Group
    • Israel
    • Technology, Information and Internet
    • 1 - 100 Employee
    • IT Help Desk Team Lead
      • Jul 2023 - Present

  • Dun & Bradstreet (Israel) Ltd.
    • Israel
    • Financial Services
    • 1 - 100 Employee
    • Information Technology Staff
      • Feb 2022 - Jul 2023

  • Voicenter
    • Israel
    • Telecommunications
    • 1 - 100 Employee
    • Technical Support Specialist
      • Aug 2020 - Nov 2021

  • Pelephone
    • Israel
    • Telecommunications
    • 700 & Above Employee
    • Tier 1&2
      • Sep 2011 - Jan 2017

Education

  • ITQ ltd
    certificate, Information Technology
  • Net4U College
    Diploma of Education, Networking&cyber Security
  • Net4U College
    Diploma of Education, Microsoft
  • Net4U College
    Diploma of Education, Devops
  • The Open University of Israel
    B.A, Business administration

Community

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