Gideon Kiprono
Head of Information Systems at RVE.SOL S.A.- Claim this Profile
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Bio
Credentials
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Creating Your IT Strategy
LinkedInMar, 2022- Nov, 2024 -
Digital Transformation
LinkedInMar, 2022- Nov, 2024 -
Agile Fundamentals
UdemyAug, 2021- Nov, 2024 -
Practical Product Management Course
UdemyAug, 2021- Nov, 2024 -
ITIL Certificate in IT Service Management
AXELOS Global Best PracticeOct, 2020- Nov, 2024 -
Computer Society Of Kenya
Computer Society of Kenya
Experience
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RVE.SOL S.A.
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Portugal
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Renewables & Environment
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1 - 100 Employee
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Head of Information Systems
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Apr 2021 - Present
• Oversee the overall technology strategy and actively contribute to company and BI strategy for development of business rules, guidelines, standard operating procedures and formulate user requirements for innovative IT systems in support of business units.• Implement technology, directing the work of systems and business analysts, developers, support specialists and other computer-related workers in the development of recommendations based on data analysis, independent root cause analysis conducted with key stakeholders/business process owners.• Plan, develop, implement and manage the IT budget with a view of enhancing velocity by implementing Agile project management processes.• Oversee execution of data and analytics roadmap to facilitate and optimize operational processes via technology and to consolidate organizational KPIs and the relevant data into a single portal and repository.• Lead activities around measurement, monitoring, and optimization of KPIs to ensure business strategy remained data-driven and had granular insight into operational metrics, empowering key decision makers to identify potential opportunities for revenue generation or cost reduction.• Provide leadership in developing, deploying, and managing business support data collection and analytics-based reporting solutions to provide actionable intelligence to business senior management team and to organisation support unit and section chiefs.• Provide technical expertise and leadership support to the implementation of innovation/data strategy and roadmap for implementing analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for business support and mandate implementation data.
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ICT and Support Manager
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Nov 2019 - Present
• Formulating and directing ICT strategies, policies, plans and quality standards.• Determined hardware and software needs, developed appropriate budget and negotiated SLA’s with vendors for procurement and optimal IT service management.• Managing and directing IT operations and setting priorities between system developments, maintenance and operations.• Overseeing asset management and the security of ICT systems by carrying out system audits on the utilization and viability of the company systems.• Manage, support and guide operational challenges along ITIL and other industry best practice standards bringing a level of discipline to the systems operations and reducing system outages.• Establishing and maintaining strong relationships across teams and with staff/clients while providing technical support and solutions to user problems.• Analysing information needs, build, develop and maintain data models, reporting systems, data automation systems (IoT), dashboards and performance metrics that support key business decisions.• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.• Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology and customer experience teams.• Recruitment, hiring and motivation of the IT team to deliver highest solutions using best technology practices.
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Information Technology Consultant
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Jan 2014 - Oct 2019
• Led IT/business alignment design and implementation activities to ensure IT services met all business requirements while remaining within budget.• Built and developed strategy, created project plans and technical documentation, scheduled internal & vendor meetings, allocated resources, tracked budgets and drove projects to completion.• Collaborated with human resources across disparate industrial environments to recruit, hire and train software development, data analytics and information systems teams.• Implemented end-to-end ERP’s and data practice including acquisition, analysis and recommendations to fuel both business insights as well as creative insights.• Managed multiple upgrade/migration projects encompassing IT infrastructure resiliency, e-mail journaling/archiving, application/desktop virtualization, colocation datacenter consolidations and office relocations.• Completed migration of 150+ Tala employees to Nairobi Office 365 e-mail and Microsoft Azure cloud systems, saving $75k in annual operating costs.
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Technical Support Specialist
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Apr 2013 - Dec 2013
• IT system and infrastructure support• LAN/WAN installation and management using WiMax and VSAT technologies.• Technical customer support and training.• Software Testing, Implementation & configuration of Systems. • IT system and infrastructure support• LAN/WAN installation and management using WiMax and VSAT technologies.• Technical customer support and training.• Software Testing, Implementation & configuration of Systems.
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National Health Insurance Fund - Kenya
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Kenya
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Insurance
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500 - 600 Employee
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Information Technology Intern
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Jan 2013 - Mar 2013
• Support the IT team in maintaining hardware, software, and other systems• Assist with troubleshooting issues and provide technical support• Organize and maintain IT resources.• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management. • Support the IT team in maintaining hardware, software, and other systems• Assist with troubleshooting issues and provide technical support• Organize and maintain IT resources.• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.
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Education
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2022 - 2024
Strathmore University
Master of Science - MSc, Information Technology -
2021 - 2022
Kenyatta University
Master of Business Administration - MBA, Management Information Systems -
2014 - 2016
Maseno University
Bachelor of Science - Information and Communication Technology Management
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