Jefe comercial

• Jun 2023 - Present

Business Development Manager - Manpower Business Professionals

• Apr 2022 - Dec 2022

Manpower Business Professionals Peru is the new business line of ManpowerGroup™ (NYSE: MAN), a global leader in innovative human capital services and solutions. We are specialists in Top & Middle Management talent management through a consultative and agile role, providing highly qualified candidates with the skills most in demand in the local and international market. We focus on connecting the needs of your company with the right professional talent, supported by our experience of more than 70 years in different areas and sectors worldwide. #EvolucionaConBusinessProfessionals #ManpowerBusinessProfessionals #Manpowergroup #ManpowerPeru Show less

Consultant | Sales & Marketing

• Oct 2021 - Apr 2022

PageGroup is one of the most important global players in the professional recruitment market. It was founded in England in 1976 and specializes in recruiting candidates for middle and top management, as well as positions with management support, with clients worldwide. PageGroup has operations in England, Continental Europe, Asia and America focused on the areas of accounting and finance, banks and financial markets, marketing, retail, sales, legal, IT, treasury and consulting. It has a presence on 5 continents, across 36 countries. Page Executive, Michael Page, Page Personnel, Page Interim and Page Consulting are some of the brands belonging to the group. Show less

Commercial and Operations Manager

• Jan 2020 - Dec 2020

Commercial company of sanitary and cleaning articles. Authorized distributors of the Expert brand in Lima and provinces. • Design, implement and control the marketing actions of the company. • Ensure business continuity. • Supervise the general maintenance of the area, as well as administrative tasks. • Negotiation with suppliers (costs, shipments, storage, distribution). • Ensure the correct supply of products to meet the demand and meet the sales forecast. • Define logistics actions and ensure proper storage and dispatch to customers. • Evaluate new lines for marketing. Show less

Commercial Manager

• Jan 2019 - Dec 2019

Lead the commercial management and FFVV of ACG, a company specialized in Accounting and Tax Outsourcing, with 25 years in the Peruvian market. Reporting to the General Manager. ✔ Capture new accounts, manage and exploit the current commercial portfolio (assigned), generate leads to achieve sales goals and increase market share. ✔ Structure the commission schemes for the internal FFVV and commission agents. ✔ Reduce times in the sales process by implementing CRM (2 weeks to 1 week) and Sales Funnel. ✔ Design and implementation of digital marketing plan: RRSS, SEO, Web, etc. ✔ Preparation and implementation of the Quality of Care Plan (service improvement through KPIs and NPS; customer loyalty). ✔ Plan, manage, negotiate and develop commercial activities (breakfasts, events, conferences), as well as day-to-day activities to attract potential clients and retain current portfolios. ✔ Reformulation and restructuring of services and prices (SME plans and entrepreneurial Mype). ✔ Participation in own PPP project for accounting services nationwide. ✔ Budget management and maximization of your efficiency for marketing activities. Show less

Sales Manager

• Jan 2018 - Dec 2018

Peruvian Fintech company that facilitates access to state-of-the-art technology through the rental, sale and operational leasing of Laptops, PCs and IT assets (B2B; B2C). ✔ Development of new businesses and generation of commercial alliances with clients and stakeholders. ✔ Implementation of the Commercial Action Model for KAMs (standardization of customer service) through training to the sales area. ✔ Development of the commercial team in charge, assignment of goals and follow-up. ✔ Preparation and implementation of the 2019 marketing plan, as well as participating in the preparation of the 2019-2021 strategic planning. ✔ Development of digital channels for customer service and acquisition. ✔ Analyze and manage stock variability (laptops) to propose a rapid rotation and distribution strategy. Show less

Sub manager of Business Enalta

• Nov 2014 - Jun 2017

Investment advice, profiling and preparation of proposals (fixed income, variable income, alternative investments and derivatives) to a portfolio of 330 clients of the Premium segment ($ 66 million assets and $ 49 million liabilities). Leading a team of 5 collaborators with quarterly and annual goals of retention and balance increase. ✔ Increase in the portfolio by US $ 37 MM, which represented an increase in its market share from 45% to 66%, through strategic planning and delegation of functions. ✔ Obtained first place in all of Enalta, recognized by the best financial advisor in 2016 with the Elite award and a trip to Colombia, for having exceeded compliance in all management indicators (active balances, liabilities, collections, documentary control, NPS). ✔ Recognized with first place in the "Reach your goal" campaign in 2016 for an 80% increase in passive balances. ✔ Improvement of the quality index in customer service with results of 150% from 2014 to 2017 (93/100). ✔ 40% reduction in delinquent portfolio and provisions through effective collection management with a highly motivated team ($ 80,000). Show less

Personal Banking Executive 👨🏻‍💼💼📠📄💹

• Jan 2013 - Jun 2014

Lead and promote the growth of financial products and services placement, managing a US$ 55 MM portfolio and supervising the service platforms. In charge of 4 people and reporting to the Store Manager.✔ Preparation and implementation of commercial plans leading the platforms and achieving the achievement of annual goals to 112%.✔ Improvement of the service quality index of the assigned platforms, from 82% to 92%, through training and support to the work team.✔ Reduction of the average attention time of the platforms, from 14 to 9 minutes and the improvement of the claims index by 15%.✔ Compliance with annual goals at 137% with indicators of increased sales, customer relationship and quality of care; obtaining the "best executive" award in the annual period 2013 and in the first campaign of 2014.✔ Increase in the sale of vehicle loans in 100%, obtaining the first place in the category 2013 being awarded with a trip to Mexico. Show less

Operations Sub Manager

• Apr 2012 - Jan 2013

Operations management and personnel supervision. Responsible for training and business monitoring plans for store employees. In charge of 12 promoters and 4 platforms, reporting to the Office Manager.✔ Satisfactory performance in 2012 with an audit approval of more than 90%.✔ Reduction of expenses in 23% during the 2012 period.✔ Improvement of working climate from 80% to 95%.✔ Participation in the project for the implementation of credit cards retailer machine in 2012, with optimal results in improving service times and an increase in credit card sales by 30%. Show less

Senior financial executive 👨🏻‍💻💼📠💳👂🏻

• Jan 2008 - Apr 2012

Commercial advice to clients in office and field, attention of claims and performance of operational functions.✔ Sales increase in assigned stores, located in the top ten of financial representatives in 2010 and 2011.✔Trainer at Intercorp Corporate University in operational issues, financial products and claims entry systems.✔ Participation in improvement projects in customer experience: Lobby leader, Credit card, vehicle loans.