Experience

eTribez

• United States
• Software Development
• 1 - 100 Employee

• Director of Customer Success

  • Mar 2023 - Present

• Customer Success Manager

  • Apr 2022 - Feb 2023



FCM Travel

• Australia
• Travel Arrangements
• 300 - 400 Employee

• Technical Implementation Manager

  • Sep 2020 - Mar 2022



FCM Meetings & Events

• Australia
• Events Services
• 100 - 200 Employee

• Business Leader

  • Jul 2019 - Aug 2020

• Senior Event Director

  • Feb 2019 - Jun 2019

• Event Director

  • Jul 2018 - Jan 2019

• Event Manager

  • Jan 2016 - Jun 2018



International Conference Services (ICS)

• Canada
• Events Services
• 1 - 100 Employee

• Event Co-ordinator

  • Jan 2015 - Jan 2016

  Event management and logistics for: - medical and scientific conferences - international and multilingual congresses and conventions - nonprofit campaigns and social events Venue sourcing Registrations Logistics Budget management Event promotion Customer relations Translation and interpreting project management Event management and logistics for: - medical and scientific conferences - international and multilingual congresses and conventions - nonprofit campaigns and social events Venue sourcing Registrations Logistics Budget management Event promotion Customer relations Translation and interpreting project management



AGENZIA TURISMOFVG

• Various

• Event Assistant

  • Oct 2013 - Dec 2015

  Event coordination; multilingual public relations; event promotion for the Italian region Friuli Venezia Giulia during many international fairs and events, including: 18th Faaker See European Bike Week, Faak am See (Austria) 8th–13th Sept. 2015 29th Biker Fest, Lignano (Italy) 14th–17th May 2015 17th Faaker See European Bike Week, Faak am See (Austria) 2nd–7th Sept. 2014 Event coordination; multilingual public relations; event promotion for the Italian region Friuli Venezia Giulia during many international fairs and events, including: 18th Faaker See European Bike Week, Faak am See (Austria) 8th–13th Sept. 2015 29th Biker Fest, Lignano (Italy) 14th–17th May 2015 17th Faaker See European Bike Week, Faak am See (Austria) 2nd–7th Sept. 2014



Consorzio Grado Turismo

• Various

• Event Assistant and Sales Executive

  • Jun 2011 - Oct 2013

  Sales promotion for the sea resort Grado at international tourism fairs and sport events, including: • Utazas 2012, 35th International Tourism Exhibition Budapest; • Workskop FVG, Amsterdam, October 2011; • Tour of Austria 2011, as sponsor of the procycling team Farnese Vini - Neri Sottaceti. Sales Executive responsible for B2C and B2B exchanges in the tourism sector (tour operators, travel agencies, MICE venues and hotels) Sales promotion for the sea resort Grado at international tourism fairs and sport events, including: • Utazas 2012, 35th International Tourism Exhibition Budapest; • Workskop FVG, Amsterdam, October 2011; • Tour of Austria 2011, as sponsor of the procycling team Farnese Vini - Neri Sottaceti. Sales Executive responsible for B2C and B2B exchanges in the tourism sector (tour operators, travel agencies, MICE venues and hotels)



Office de Tourisme du Mont Saint-Michel

• Le Mont Saint-Michel

• Visitor Experience Manager

  • Jul 2013 - Sep 2013

  Direct, practical and tailor-made assistance to tourists and tour operators. Public relations in English, French, German, Dutch, Italian and Portuguese Organisation and management of day trips and excursions, in collaboration with tour operators and professionals of the tourism sector Office management Direct, practical and tailor-made assistance to tourists and tour operators. Public relations in English, French, German, Dutch, Italian and Portuguese Organisation and management of day trips and excursions, in collaboration with tour operators and professionals of the tourism sector Office management