Giannis Siropoulos
Billing/invoice department and customer service at BEDA Exhaust Systems- Claim this Profile
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Greek Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Excel Essential Training (Office 365/Microsoft 365)
LinkedInMar, 2022- Sep, 2024 -
Digital Business Tranformation
National & Kapodistrian University of AthensJan, 2022- Sep, 2024 -
Excel Proficiency Certificate
Easy ComputerJan, 2022- Sep, 2024 -
Introduction of Blockchain in Financial Services
National & Kapodistrian University of AthensJan, 2022- Sep, 2024 -
Administrative Secretary & Office ERP Programs-Commercial Management, Office Organization, Website Management (Wordpress) & e-Shop (Woocommerce), Social Media (Facebook, Facebook Ads, Twitter, Linkedin, Youtube, Pinterest), Electronic Medical Prescription
KEME LIFELONG LEARNING CENTERDec, 2021- Sep, 2024 -
Leadership & Guidance Of Insurance Intermediaries
-Jan, 2020- Sep, 2024 -
Legislation On The Distribution of Insurance Products (Law 4583/2018)
-Jan, 2020- Sep, 2024 -
Provision of Mortgage Credit Services
-Jan, 2020- Sep, 2024 -
Customer Service
-Jan, 2019- Sep, 2024 -
Regulation 1286/2014 of the European Committee on PRIIPs
-Jan, 2019- Sep, 2024 -
Development Of Communication Skills
-Jan, 2017- Sep, 2024 -
Modern Institutional Framework For The Operation Of Private Insurance
-Jan, 2016- Sep, 2024 -
Cambridge Certificate of Proficiency in English (CPE)
University of Cambridge -
Certificate in Mediating Insurrance Products
National Bank of Greece -
Certificate in Sales of Mutual Funds
Athens Stock Exchange S.A.
Experience
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BEDA Exhaust Systems
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Greece
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Billing/invoice department and customer service
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Sep 2022 - Present
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Piraeus Bank
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Greece
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Banking
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700 & Above Employee
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Customer Service Specialist
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Mar 2013 - Dec 2021
► Handled account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, netting checks, and opening & closing accounts ► Trained and guided new colleagues ► Identified customer needs & provided information on new products and services ► Provided a high level of customer service, offering answers and assistance ► Resolved issues with banking services and accounts ► Performed administrative duties (e.g. entering data into banking software, processing and completion of various requests, individuals or companies) ► Supervised the completion of the legalization of foreign and Greek companies ► Issuance of letters of guarantee ► Played a vital role in card/loan management and Cash flow operations
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Bank of Cyprus
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Banking
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700 & Above Employee
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Customer Service Specialist
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Mar 2008 - Mar 2013
► Handled account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, netting checks, and opening & closing accounts► Processing of domestic and external remittances► Management of investment clients (stock exchange, mutual, etc.)► Effectively processed imports to companies related to the import of products► Cashier Management► Trained and guided new colleagues► Ensured Professional Development through attending seminars► Management of Internet Banking► Identified customer needs & provided information on new products and services► Provided a high level of customer service, offering answers and assistance► Resolved issues with banking services and accounts► Performed administrative duties (e.g. entering data into banking software, processing and completion of various requests, individuals or companies)► Supervised the completion of the legalization of foreign and Greek companies ► Issuance of letters of guarantee► Played a vital role in card/loan management and Cash flow operations
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Bank Clerk
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Oct 2000 - Mar 2008
► Facilitated Process Customer Transactions► Answered Visitor Questions► Directed Customers to Bank Personnel► Verified Personal and Financial Information► Maintained Customer and Financial Data► Supported Cash Management Activities
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Makedonia Palace Hotel
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Greece
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Hospitality
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1 - 100 Employee
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Receptionist
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Mar 1999 - Apr 2000
► Received visitors at the front desk by greeting, welcoming, directing and announcing them appropriately ► Answered screening and forwarding incoming phone calls ► Email & Appointments Management ► Customer Service in Restaurant - Cafeteria ► Room service (supplies management & ordering) ► Received visitors at the front desk by greeting, welcoming, directing and announcing them appropriately ► Answered screening and forwarding incoming phone calls ► Email & Appointments Management ► Customer Service in Restaurant - Cafeteria ► Room service (supplies management & ordering)
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Education
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Coventry University
Bachelor's Degree, European Business and Technology -
Technological Educational Institute of Sindos
Bachelor's degree, Tourism Management
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