Giannis Kalmoukis

at Tora Direct S.A.
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR

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Experience

    • Greece
    • Information Technology & Services
    • 1 - 100 Employee
      • May 2023 - Present

      • Jun 2019 - Present

      • Document test cases• Perform and document risk analysis• Record test progress and results• Create test plans• Develop standards and procedures to determine product quality and release readiness• Discover bugs within software• Drive innovation and streamline overall testing processes• Identify, isolate, and track bugs throughout testing• Identify any potential problems that users might encounter• Perform manual testing• Research and analyze product features being tested• Research new tools, technologies, and testing processes• Review user interfaces for consistency and functionality Show less

      • Nov 2017 - May 2019

      Monitoring ordersManagement of technical issuesMonitoring Terminal UpgradesDeployments/ Update FAQ's documentExecution UAT (new release)

      • May 2012 - Oct 2017

      • Checking and Reintegration of POS terminals• POS Configuration Preparations• Complete POS control to join the field• Participation in upgrade projects in parts of the field• Remote technical support

      • Dec 2009 - Apr 2012

      • Prepare Receipt and Inspection Reports for all incoming equipment• Manage all warehouses and supervise the movements of the warehouse (inbound/outbound)

    • Logistics Officer
      • Oct 2008 - Apr 2009

      • Commercial management of a wholesale store • Management of secondary storage spaces • Preparation of financial offers • Commercial management of a wholesale store • Management of secondary storage spaces • Preparation of financial offers

    • Technical Support
      • Nov 2007 - Oct 2008

      • Compilation and editing of Manuals • Daily Technical Support to a clientele with a maintenance contract • Development of CRM application procedures for CALL CENTER • Preparation of financial and technical offers • Recording customer requests processing and settlement (Help Desk) • Compilation and editing of Manuals • Daily Technical Support to a clientele with a maintenance contract • Development of CRM application procedures for CALL CENTER • Preparation of financial and technical offers • Recording customer requests processing and settlement (Help Desk)

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Assistant Manager
      • Jul 2003 - Nov 2007

      Personal Assistant to the CEO (Headquartered on a 12-hour basis) General tasks • Computerized observance of the Central Fund of the Group. • Management of supply contracts and external collaborations of all the companies of the Group. • Undertake and execute studies to improve control procedures and development of all departments Personal Assistant to the CEO (Headquartered on a 12-hour basis) General tasks • Computerized observance of the Central Fund of the Group. • Management of supply contracts and external collaborations of all the companies of the Group. • Undertake and execute studies to improve control procedures and development of all departments

    • United Kingdom
    • Accounting
    • Assistant Accountant
      • May 2002 - Jun 2003

      • Handling tax cases. • Entries in B 'category Accounting Books. • Customer file organization and cash register • Handling tax cases. • Entries in B 'category Accounting Books. • Customer file organization and cash register

    • Creative Director
      • Dec 1998 - May 2002

      Creative Manager • Electronic Pagination. • Production of advertising material. Creative Manager • Electronic Pagination. • Production of advertising material.

    • Graphic Designer
      • Oct 1997 - Nov 1998

      Graphic designer • Electronic pagination. • Comic book coloring. • Image processing. Graphic designer • Electronic pagination. • Comic book coloring. • Image processing.

    • Junior Designer
      • Apr 1996 - Oct 1997

      Graphic designer • Screen design Graphic designer • Screen design

    • Research Assistant
      • Apr 1995 - Jun 1996

      • Archiving of forms. • Search and find publications in public and private libraries and archives. • Processing of publications (newspapers and magazines) and handwritten recording of their identity. • Archiving of forms. • Search and find publications in public and private libraries and archives. • Processing of publications (newspapers and magazines) and handwritten recording of their identity.

    • Logistics
      • Oct 1990 - Apr 1991

      Warehouse operations and management Warehouse operations and management

Education

  • Hellenic Open University
    Bachelor’s Degree, Business Administration and Management, General
    2009 - 2020
  • Palmer
    Associate’s Degree, Graphic Design
    1991 - 1993
  • 9th Lyceum Piraeus
    High School
    1986 - 1989

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