Giannis Kalmoukis
Business Analyst / QA tester at Tora Direct S.A.- Claim this Profile
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Bio
Dimitris Lazaridis
From the first day I joined Tora as an Intern John has always been very kind and helpful. His immense technical experience coupled with his diligent working style allow him to conduct UATs flawlessly and provide impeccable technical assistance to Tora's network. It was a great pleasure getting to know and working with him.
Alexis Vaitsos
I had the opportunity to collaborate with Giannis for more than 3 years at Tora Wallet and Tora Direct, and bring to the market unique retail payment services (card payments, utility bills, airtime top-ups) via a wide fleet of POS terminals. Giannis was an integral part of the team, ensuring via exhaustive user acceptance testing that developed software was in line to business specifications and quality standards prior to commercial release. His work ethic, attention to detail, and time-to-market mentality played a pivotal role in the successful roll-out of Tora’s retail payments product offering and consecutively in the accomplishment of the set targets.
Dimitris Lazaridis
From the first day I joined Tora as an Intern John has always been very kind and helpful. His immense technical experience coupled with his diligent working style allow him to conduct UATs flawlessly and provide impeccable technical assistance to Tora's network. It was a great pleasure getting to know and working with him.
Alexis Vaitsos
I had the opportunity to collaborate with Giannis for more than 3 years at Tora Wallet and Tora Direct, and bring to the market unique retail payment services (card payments, utility bills, airtime top-ups) via a wide fleet of POS terminals. Giannis was an integral part of the team, ensuring via exhaustive user acceptance testing that developed software was in line to business specifications and quality standards prior to commercial release. His work ethic, attention to detail, and time-to-market mentality played a pivotal role in the successful roll-out of Tora’s retail payments product offering and consecutively in the accomplishment of the set targets.
Dimitris Lazaridis
From the first day I joined Tora as an Intern John has always been very kind and helpful. His immense technical experience coupled with his diligent working style allow him to conduct UATs flawlessly and provide impeccable technical assistance to Tora's network. It was a great pleasure getting to know and working with him.
Alexis Vaitsos
I had the opportunity to collaborate with Giannis for more than 3 years at Tora Wallet and Tora Direct, and bring to the market unique retail payment services (card payments, utility bills, airtime top-ups) via a wide fleet of POS terminals. Giannis was an integral part of the team, ensuring via exhaustive user acceptance testing that developed software was in line to business specifications and quality standards prior to commercial release. His work ethic, attention to detail, and time-to-market mentality played a pivotal role in the successful roll-out of Tora’s retail payments product offering and consecutively in the accomplishment of the set targets.
Dimitris Lazaridis
From the first day I joined Tora as an Intern John has always been very kind and helpful. His immense technical experience coupled with his diligent working style allow him to conduct UATs flawlessly and provide impeccable technical assistance to Tora's network. It was a great pleasure getting to know and working with him.
Alexis Vaitsos
I had the opportunity to collaborate with Giannis for more than 3 years at Tora Wallet and Tora Direct, and bring to the market unique retail payment services (card payments, utility bills, airtime top-ups) via a wide fleet of POS terminals. Giannis was an integral part of the team, ensuring via exhaustive user acceptance testing that developed software was in line to business specifications and quality standards prior to commercial release. His work ethic, attention to detail, and time-to-market mentality played a pivotal role in the successful roll-out of Tora’s retail payments product offering and consecutively in the accomplishment of the set targets.
Credentials
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Credit Card Security Basics
UdemyDec, 2021- Oct, 2024 -
The Project Management Course : Beginner to Project Manager
UdemyDec, 2021- Oct, 2024 -
Project Management Essentials
UdemyNov, 2021- Oct, 2024 -
Business Analyst : Software Testing Proccesses & Technigues
UdemyOct, 2021- Oct, 2024 -
Learning How to Learn From Video Courses
UdemyOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 10: Printers
LinkedInMar, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 9: Portable Computing
LinkedInMar, 2021- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 7: Portable Computing
LinkedInMar, 2021- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 8: Security and Organization
LinkedInMar, 2021- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 6: Networking, Security, and More
LinkedInFeb, 2021- Oct, 2024 -
CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
LinkedInJan, 2021- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 1: Getting Started
LinkedInJan, 2021- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 2: Implementation Considerations
LinkedInJan, 2021- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 4: Command-Line Interface and Scripting Languages
LinkedInJan, 2021- Oct, 2024 -
CompTIA A+ (220-1002): Cert Prep 3 Windows and More
LinkedInJan, 2021- Oct, 2024 -
CompTIA A+ (220-1002): Cert Prep 5 Troubleshooting Operating Systems
LinkedInJan, 2021- Oct, 2024 -
Effective Listening
LinkedInJan, 2021- Oct, 2024 -
Embracing Unexpected Change
LinkedInJan, 2021- Oct, 2024 -
Why Trust Matters with Rachel Botsman
LinkedInJan, 2021- Oct, 2024 -
Working with Computers and Devices
LinkedInJan, 2021- Oct, 2024 -
Building Resilience
LinkedInDec, 2020- Oct, 2024 -
Developing Resourcefulness
LinkedInDec, 2020- Oct, 2024 -
Remote Work Foundations
LinkedInDec, 2020- Oct, 2024 -
Time Management: Working from Home
LinkedInDec, 2020- Oct, 2024
Experience
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Tora Direct S.A.
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Greece
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Information Technology & Services
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1 - 100 Employee
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Business Analyst / QA tester
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May 2023 - Present
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Quality Assurance Engineer (POS Tester)
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Jun 2019 - Present
• Document test cases• Perform and document risk analysis• Record test progress and results• Create test plans• Develop standards and procedures to determine product quality and release readiness• Discover bugs within software• Drive innovation and streamline overall testing processes• Identify, isolate, and track bugs throughout testing• Identify any potential problems that users might encounter• Perform manual testing• Research and analyze product features being tested• Research new tools, technologies, and testing processes• Review user interfaces for consistency and functionality Show less
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Operations Officer
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Nov 2017 - May 2019
Monitoring ordersManagement of technical issuesMonitoring Terminal UpgradesDeployments/ Update FAQ's documentExecution UAT (new release)
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Laboratory Technician
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May 2012 - Oct 2017
• Checking and Reintegration of POS terminals• POS Configuration Preparations• Complete POS control to join the field• Participation in upgrade projects in parts of the field• Remote technical support
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Logistics Officer
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Dec 2009 - Apr 2012
• Prepare Receipt and Inspection Reports for all incoming equipment• Manage all warehouses and supervise the movements of the warehouse (inbound/outbound)
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Logistics Officer
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Oct 2008 - Apr 2009
• Commercial management of a wholesale store • Management of secondary storage spaces • Preparation of financial offers • Commercial management of a wholesale store • Management of secondary storage spaces • Preparation of financial offers
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Technical Support
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Nov 2007 - Oct 2008
• Compilation and editing of Manuals • Daily Technical Support to a clientele with a maintenance contract • Development of CRM application procedures for CALL CENTER • Preparation of financial and technical offers • Recording customer requests processing and settlement (Help Desk) • Compilation and editing of Manuals • Daily Technical Support to a clientele with a maintenance contract • Development of CRM application procedures for CALL CENTER • Preparation of financial and technical offers • Recording customer requests processing and settlement (Help Desk)
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EUROSIZE GROUP
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United Kingdom
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Construction
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1 - 100 Employee
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Assistant Manager
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Jul 2003 - Nov 2007
Personal Assistant to the CEO (Headquartered on a 12-hour basis) General tasks • Computerized observance of the Central Fund of the Group. • Management of supply contracts and external collaborations of all the companies of the Group. • Undertake and execute studies to improve control procedures and development of all departments Personal Assistant to the CEO (Headquartered on a 12-hour basis) General tasks • Computerized observance of the Central Fund of the Group. • Management of supply contracts and external collaborations of all the companies of the Group. • Undertake and execute studies to improve control procedures and development of all departments
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A&A Accountants
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United Kingdom
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Accounting
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Assistant Accountant
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May 2002 - Jun 2003
• Handling tax cases. • Entries in B 'category Accounting Books. • Customer file organization and cash register • Handling tax cases. • Entries in B 'category Accounting Books. • Customer file organization and cash register
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Creative Director
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Dec 1998 - May 2002
Creative Manager • Electronic Pagination. • Production of advertising material. Creative Manager • Electronic Pagination. • Production of advertising material.
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Graphic Designer
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Oct 1997 - Nov 1998
Graphic designer • Electronic pagination. • Comic book coloring. • Image processing. Graphic designer • Electronic pagination. • Comic book coloring. • Image processing.
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Junior Designer
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Apr 1996 - Oct 1997
Graphic designer • Screen design Graphic designer • Screen design
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Research Assistant
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Apr 1995 - Jun 1996
• Archiving of forms. • Search and find publications in public and private libraries and archives. • Processing of publications (newspapers and magazines) and handwritten recording of their identity. • Archiving of forms. • Search and find publications in public and private libraries and archives. • Processing of publications (newspapers and magazines) and handwritten recording of their identity.
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Logistics
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Oct 1990 - Apr 1991
Warehouse operations and management Warehouse operations and management
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Education
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2009 - 2020
Hellenic Open University
Bachelor’s Degree, Business Administration and Management, General -
1991 - 1993
Palmer
Associate’s Degree, Graphic Design -
1986 - 1989
9th Lyceum Piraeus
High School
Community
