Giannis Dimas

at Edenred Greece
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Contact Information
us****@****om
(386) 825-5501
Location
Thessaloniki, Central Macedonia, Greece, GR

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Experience

    • Greece
    • Financial Services
    • 1 - 100 Employee
      • Mar 2022 - Present

      • Managing and promoting Edenred's full portfolio to existing customers• Key accounts management• Prospecting new clients• Ensure high level of customer satisfaction with Edenred solutions - products• Forecast, set sales targets, sales analysis reporting & KPI’s monitoring

      • Jul 2019 - Mar 2022

      • Development and execution of plans - projects (HO.RE.CA & S/M accounts management)• New sales opportunities through networking• Products presentation, agreements negotiation, sales and data recording • After sales support - customers’ dedication• Monitoring KPI’s on a weekly – monthly basis

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Sales Team Leader
      • Jun 2017 - Jul 2019

      • Management of Nokia sales representatives (smartphones - mobile phones) • Discover training needs and coaching of the team - TTT trainings • Monitoring all KPI's - acting on a daily basis, setting team goals • Cooperation with distributor & partners on a daily basis • Reporting back to Hmd - Europe level -on a weekly basis • Management of Nokia sales representatives (smartphones - mobile phones) • Discover training needs and coaching of the team - TTT trainings • Monitoring all KPI's - acting on a daily basis, setting team goals • Cooperation with distributor & partners on a daily basis • Reporting back to Hmd - Europe level -on a weekly basis

    • United States
    • Software Development
    • 700 & Above Employee
    • Area Manager
      • Nov 2014 - Jun 2017

      Consumer Devices Sales - Mobile Devices • Microsoft branded devices & services representation (217 shops- 4 big retailers & 3 telecom operators) • Instore trainings of sales reps, managers & business customers regarding new products launches (B2B trainings, House of Brands trainings, solution based trainings) • Acting as advisor to the retailers & operators - cooperation with managers & sales reps (sales performance & customer satisfaction) • Sales analysis reporting, presentations for sales department • 100% achieved sales quota (quarter based) Show less

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
      • Jan 2014 - Nov 2014

      • Analyze communication needs of customer & resolve technical problems• Team meetings preparation & coordination• Cooperation with sales manager (KPI's, monthly targets)• Stock & products management• Update merchandising aligned with company’s guidelinesAchievemets• Achieved monthly sales targets• Monthly NPS target achieved

      • Mar 2010 - Dec 2013

      • Sales quota assignments per sales rep, sales analysis & reporting• Performance evaluation, KPI's & 100% achieved sales quota Achievements• NPS - customers' satisfaction rewards (2011) top store

    • Assistant project manager
      • Oct 2008 - Feb 2010

      • Payroll responsibilities, team coordination, schedule preparation • Payroll responsibilities, team coordination, schedule preparation

  • WIND Hellas
    • Thessaloniki
    • Sales Representative
      • Apr 2008 - Aug 2008

      • Instore sales, customer service & support • 100% achieved monthly sales quota • Instore sales, customer service & support • 100% achieved monthly sales quota

Education

  • Aristotle University of Thessaloniki (AUTH)
    Bachelor's degree, Balkans Studies
    2003 - 2007
  • Cardiff Metropolitan University
    Master of Business Administration - MBA, Marketing/Marketing Management, General

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