Gianni Welsh
Customer Success Manager at Aidium (Formerly Daily AI)- Claim this Profile
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Bio
🚀 Clay Gill 🚀
Gianni is one of the most analytical thinkers I know. His ability to think from multiple perspectives and see multiple angles and solutions to an issue is highly valuable, and a rare missing piece to customer care and strategic problem solving in today's fast-paced tech world. I collaborated with Gianni through multiple different workstreams at Tailwind - mostly centered around helping our Instagram-first clientele become successful with their marketing strategies. We also worked together to report the feedback we received in daily conversations with our members to members of the product development team. Gianni has a high spirit of volunteerism and isn't afraid to dive into areas where he's unfamiliar. He's still early in his career journey, and he does have opportunities to learn and grow - but his hunger and desire to succeed and be a team player far outmatch his seeming inexperience.
Ellana Walker
Gianni is a joy to work with. He was always caring for others and looking for ways to have the most impact on the team. Through his time at Tailwind, I saw him stretch him himself to learn new skills, influence product decisions, host live training sessions, and take his goal-driven mindset to everything he does.
🚀 Clay Gill 🚀
Gianni is one of the most analytical thinkers I know. His ability to think from multiple perspectives and see multiple angles and solutions to an issue is highly valuable, and a rare missing piece to customer care and strategic problem solving in today's fast-paced tech world. I collaborated with Gianni through multiple different workstreams at Tailwind - mostly centered around helping our Instagram-first clientele become successful with their marketing strategies. We also worked together to report the feedback we received in daily conversations with our members to members of the product development team. Gianni has a high spirit of volunteerism and isn't afraid to dive into areas where he's unfamiliar. He's still early in his career journey, and he does have opportunities to learn and grow - but his hunger and desire to succeed and be a team player far outmatch his seeming inexperience.
Ellana Walker
Gianni is a joy to work with. He was always caring for others and looking for ways to have the most impact on the team. Through his time at Tailwind, I saw him stretch him himself to learn new skills, influence product decisions, host live training sessions, and take his goal-driven mindset to everything he does.
🚀 Clay Gill 🚀
Gianni is one of the most analytical thinkers I know. His ability to think from multiple perspectives and see multiple angles and solutions to an issue is highly valuable, and a rare missing piece to customer care and strategic problem solving in today's fast-paced tech world. I collaborated with Gianni through multiple different workstreams at Tailwind - mostly centered around helping our Instagram-first clientele become successful with their marketing strategies. We also worked together to report the feedback we received in daily conversations with our members to members of the product development team. Gianni has a high spirit of volunteerism and isn't afraid to dive into areas where he's unfamiliar. He's still early in his career journey, and he does have opportunities to learn and grow - but his hunger and desire to succeed and be a team player far outmatch his seeming inexperience.
Ellana Walker
Gianni is a joy to work with. He was always caring for others and looking for ways to have the most impact on the team. Through his time at Tailwind, I saw him stretch him himself to learn new skills, influence product decisions, host live training sessions, and take his goal-driven mindset to everything he does.
🚀 Clay Gill 🚀
Gianni is one of the most analytical thinkers I know. His ability to think from multiple perspectives and see multiple angles and solutions to an issue is highly valuable, and a rare missing piece to customer care and strategic problem solving in today's fast-paced tech world. I collaborated with Gianni through multiple different workstreams at Tailwind - mostly centered around helping our Instagram-first clientele become successful with their marketing strategies. We also worked together to report the feedback we received in daily conversations with our members to members of the product development team. Gianni has a high spirit of volunteerism and isn't afraid to dive into areas where he's unfamiliar. He's still early in his career journey, and he does have opportunities to learn and grow - but his hunger and desire to succeed and be a team player far outmatch his seeming inexperience.
Ellana Walker
Gianni is a joy to work with. He was always caring for others and looking for ways to have the most impact on the team. Through his time at Tailwind, I saw him stretch him himself to learn new skills, influence product decisions, host live training sessions, and take his goal-driven mindset to everything he does.
Credentials
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Frictionless Sales Certified
HubSpotSep, 2021- Nov, 2024 -
Microsoft Office Specialist: Microsoft Office Word 2016
MicrosoftMar, 2018- Nov, 2024
Experience
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Aidium Mortgage CRM
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Jun 2022 - Present
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Interact Software
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United Kingdom
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Software Development
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100 - 200 Employee
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Technical Analyst
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Sep 2021 - Jun 2022
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Tailwind
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Customer Success Associate
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Jun 2019 - Aug 2021
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Herbert W. Armstrong College
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United States
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Higher Education
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1 - 100 Employee
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Information Technology Specialist
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Aug 2018 - May 2019
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Sales Specialist
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Dec 2015 - Jul 2017
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Virtualise LLC
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United States
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Software Development
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Junior Software Developer
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Oct 2014 - Feb 2015
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Education
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Herbert W. Armstrong College
Associate of Arts - AA, Liberal Arts