Experience

TCL Electrical & Lighting, Inc.

• United States
• Utilities
• 1 - 100 Employee

• Accounting/General Office Assistant

  • Nov 2023 - Present



Dry Goods USA

• United States
• Retail
• 100 - 200 Employee

• Retail Store Manager

  • Aug 2021 - Nov 2023

  Oak Brook, Illinois, United States -Creating schedules to ensure customers have someone to help them shop. -Ensure outstanding customer service by creating positive experiences with assistance with returns, in the fitting room, and when at the registers to create a seamless experience. -Direct and motivate a team to reach sales goals and to effectively engage in customer service. -Providing associates with reviews on their progress and growth within the company.

• Store and Operations Manager Intern

  • May 2021 - Aug 2021

  Oak Brook, Illinois, United States -Evaluating customer service, visual appearance/visual merchandising, business analysis, operations, and human resources during store visits to other locations. -Performing business analysis projects for the store and company. -Adapted skills and programs used for store managers.

• Assistant Retail Sales Manager

  • Sep 2018 - Aug 2021

  Aurora, Illinois, United States -Conduct and analyze interviews for potential new employees who have potential growth within the company. -Ensure outstanding customer service by creating positive experiences with assistance with returns, in the fitting room, and when at the registers to create a seamless experience. -Direct and motivate a team to reach sales goals and to effectively engage in customer service.

• Retail Key Holder

  • May 2018 - Sep 2018

  Aurora, Illinois, United States -Displayed new products on the sales floor by using attractive and creative visual merchandising techniques to maximize purchases. -Applied product knowledge and attention to detail to better market to consumers.



francesca’s®

• United States
• Retail
• 700 & Above Employee

• Retail Sales Lead

  • Jul 2017 - Mar 2018

  Aurora, Illinois, United States -Assisted in floor sets, merchandising, display maintenance, and store cleanliness -Performed financial transactions and bagged merchandise with a POS system

• Retail Stylist

  • Apr 2017 - Jul 2017

  Aurora, Illinois, United States -Maintained a clean and organized place to shop for customers. -Provided knowledge of fashion to create outfits for customers. -Processed returns and purchases by using a POS terminal.