Gianluca Cortese
IT Product Owner & Head of B2B Customer Success at CheKin- Claim this Profile
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Bio
Pablo Pacheco Naranjo
Gianluca demonstrated during the time I worked with him a great spirit of hardworking and willingness to learn. He is a person who shows that he wants to learn more everyday. His skill as manager are superb, he knows how to manage different sizes of team with international people, as he speaks 3 languages fluently. He is really a great value for any company where he will be.
Giovanna Christina Discini Cortellini
Gianluca managed me during my 10 months internship at Glamping Hub in 2017/2018. He was clearly interested on helping me grow as an intern and learn more about the company, Growth Department and hospitality. I feel that I am very lucky to have had such a communicative, responsible, inspiring, encouraging and positive manager by my side in this very important step of my career journey. It was great to have someone like him teaching me and other interns how startups work in real life, the importance of team working, building strategies and market analysis. In addition, Gianluca is very friendly, proactive and speaks multiple languages - definitely a fun and interesting person to have by your side daily in the office! Whenever I had questions or concerns, Gianluca promptly responded and tried to help me sort them. His kindness, patience and willingness to help motivated me to do the best job I could - our good communication definitely played an important role on reaching targets, accomplishing projects as a team and having a good time together.
Pablo Pacheco Naranjo
Gianluca demonstrated during the time I worked with him a great spirit of hardworking and willingness to learn. He is a person who shows that he wants to learn more everyday. His skill as manager are superb, he knows how to manage different sizes of team with international people, as he speaks 3 languages fluently. He is really a great value for any company where he will be.
Giovanna Christina Discini Cortellini
Gianluca managed me during my 10 months internship at Glamping Hub in 2017/2018. He was clearly interested on helping me grow as an intern and learn more about the company, Growth Department and hospitality. I feel that I am very lucky to have had such a communicative, responsible, inspiring, encouraging and positive manager by my side in this very important step of my career journey. It was great to have someone like him teaching me and other interns how startups work in real life, the importance of team working, building strategies and market analysis. In addition, Gianluca is very friendly, proactive and speaks multiple languages - definitely a fun and interesting person to have by your side daily in the office! Whenever I had questions or concerns, Gianluca promptly responded and tried to help me sort them. His kindness, patience and willingness to help motivated me to do the best job I could - our good communication definitely played an important role on reaching targets, accomplishing projects as a team and having a good time together.
Pablo Pacheco Naranjo
Gianluca demonstrated during the time I worked with him a great spirit of hardworking and willingness to learn. He is a person who shows that he wants to learn more everyday. His skill as manager are superb, he knows how to manage different sizes of team with international people, as he speaks 3 languages fluently. He is really a great value for any company where he will be.
Giovanna Christina Discini Cortellini
Gianluca managed me during my 10 months internship at Glamping Hub in 2017/2018. He was clearly interested on helping me grow as an intern and learn more about the company, Growth Department and hospitality. I feel that I am very lucky to have had such a communicative, responsible, inspiring, encouraging and positive manager by my side in this very important step of my career journey. It was great to have someone like him teaching me and other interns how startups work in real life, the importance of team working, building strategies and market analysis. In addition, Gianluca is very friendly, proactive and speaks multiple languages - definitely a fun and interesting person to have by your side daily in the office! Whenever I had questions or concerns, Gianluca promptly responded and tried to help me sort them. His kindness, patience and willingness to help motivated me to do the best job I could - our good communication definitely played an important role on reaching targets, accomplishing projects as a team and having a good time together.
Pablo Pacheco Naranjo
Gianluca demonstrated during the time I worked with him a great spirit of hardworking and willingness to learn. He is a person who shows that he wants to learn more everyday. His skill as manager are superb, he knows how to manage different sizes of team with international people, as he speaks 3 languages fluently. He is really a great value for any company where he will be.
Giovanna Christina Discini Cortellini
Gianluca managed me during my 10 months internship at Glamping Hub in 2017/2018. He was clearly interested on helping me grow as an intern and learn more about the company, Growth Department and hospitality. I feel that I am very lucky to have had such a communicative, responsible, inspiring, encouraging and positive manager by my side in this very important step of my career journey. It was great to have someone like him teaching me and other interns how startups work in real life, the importance of team working, building strategies and market analysis. In addition, Gianluca is very friendly, proactive and speaks multiple languages - definitely a fun and interesting person to have by your side daily in the office! Whenever I had questions or concerns, Gianluca promptly responded and tried to help me sort them. His kindness, patience and willingness to help motivated me to do the best job I could - our good communication definitely played an important role on reaching targets, accomplishing projects as a team and having a good time together.
Credentials
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Agile Project Management SCRUM Diploma
Andalucía es digitalJan, 2020- Nov, 2024 -
Intro to Python for Data Science Course
DataCampSep, 2018- Nov, 2024 -
Intro to SQL for Data Science Course
DataCampSep, 2018- Nov, 2024 -
Microsoft Excel - Excel from Beginner to Advanced
UdemyAug, 2018- Nov, 2024 -
Business English Certificate (BEC Vantage), Level B2
University of CambridgeNov, 2015- Nov, 2024 -
IPMA Italy Introductory Level
IPMA: International Project Management AssociationJun, 2015- Nov, 2024 -
Scrum Fundamentals Certified
VMEdu Inc.Feb, 2019- Nov, 2024 -
Six Sigma Yellow Belt
VMEdu Inc.Feb, 2019- Nov, 2024 -
Google Analytics Certification
GoogleSep, 2018- Nov, 2024
Experience
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Chekin
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Spain
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Software Development
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1 - 100 Employee
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IT Product Owner & Head of B2B Customer Success
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May 2019 - Present
- study about legal requirements related to guests registration for the countries the company want to enter;- coordinating with Tech Team the product development;- aligning product development with business strategy and priorities;- planning sprints by following Agile Methodology;- interacting with clients in order to meet their needs;- define user stories for Product Backlog;- monitoring API integration projects B2B accounts (PMS, Channel managers, OTAs);- onboarding, monitoring, upselling for B2B accounts.
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Glamping Hub
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Spain
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Technology, Information and Internet
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1 - 100 Employee
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Growth Manager
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May 2017 - Feb 2019
- Managing and coordinating an international team of 30 people;- setting up standards/procedures in order to improve efficiency within the department;- organizing department meetings and monitoring daily performance by using several KPIs;- managing product development process for Key Accounts (international Vacation Rental Management Companies such as Vacasa, RedAwning, etc.);- analysing large and complex data sets by writing/running SQL queries in order to study customers behaviour and address strategic and operational business questions;- coordinating with IT department the development of digital projects in order to meet Industry changes;- coordinating with other department heads and with Company Management;- building a Continuous Improvement culture in the organization.
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Glamping Hub
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Spain
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Technology, Information and Internet
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1 - 100 Employee
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Growth Team Leader
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Nov 2016 - Feb 2017
- Managing and coordinating a team of 5 people mainly responsible for tasks such as leads generation and building listings for online website;- undertaking different analytical tasks and project;- organizing team meetings and monitoring team daily performance by using several KPIs;- coordinating with the other department team leaders; analysing different worldwide geographical markets - Managing and coordinating a team of 5 people mainly responsible for tasks such as leads generation and building listings for online website;- undertaking different analytical tasks and project;- organizing team meetings and monitoring team daily performance by using several KPIs;- coordinating with the other department team leaders; analysing different worldwide geographical markets
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RGS Logistica srl
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Italy
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Transportation, Logistics, Supply Chain and Storage
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Warehouse Manager Assistant (Intern)
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Jul 2016 - Nov 2016
- Optimizing warehouse activities and its flow by using Lean Manufacturing and Industry 4.0 principles;- setting up allocation rules for warehouse inventory;- selecting a new Warehouse Management System and a new layout;- building a Performance Measurement System and setting targets for warehouse operators. - Optimizing warehouse activities and its flow by using Lean Manufacturing and Industry 4.0 principles;- setting up allocation rules for warehouse inventory;- selecting a new Warehouse Management System and a new layout;- building a Performance Measurement System and setting targets for warehouse operators.
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Education
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2018 - 2019
ThePowerMBA
Master of Business Administration -
2014 - 2016
Università Carlo Cattaneo
Master of Engineering Management, Lean Manufacturing, 107/110 -
2011 - 2014
Politecnico di Milano
Bachelor Degree of Engineering Management -
2016 - 2016
Universidad Pablo de Olavide, Seville
Erasmus in Economics, 9/10
Community
