Gianluca Perchinunno

Key Account Manager - Public Sector at 4wardPRO
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT

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5.0

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Anna Piacentini

Gianluca is a very good technician, especially expert on Exchange & MOOS, and a great speaker on marketing's events. He gives to me and my collegues, a perfect support on Microsoft Technology.

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Credentials

  • Microsoft 365 Fundamental
    Microsoft
    May, 2019
    - Nov, 2024
  • Insight Selling
    Microsoft
    Oct, 2017
    - Nov, 2024
  • Implementing & Supporting the Microsoft Internet Explorer Admin Kit for Microsoft IE 4.0
    Microsoft
    Mar, 2000
    - Nov, 2024
  • Microsoft Certified Systems Engineer: NT 3.51 + Internet
    Microsoft
    Mar, 2000
    - Nov, 2024
  • Implementing and Supporting Microsoft Exchange Server 5.5
    Microsoft
    Jan, 2000
    - Nov, 2024
  • Implementing and Supporting NT™ 4.0 Workstation
    Microsoft
    Jan, 2000
    - Nov, 2024
  • Implementing and Supporting NT™ Server 4.0 in the Enterprise
    Microsoft
    Jul, 1999
    - Nov, 2024
  • Microsoft Certified Systems Engineer: Windows NT 4.0
    Microsoft
    Jul, 1999
    - Nov, 2024
  • Implementing and Supporting Microsoft Proxy Server 2.0
    Microsoft
    Dec, 1998
    - Nov, 2024
  • Implementing and Supporting NT™ Server 4.0
    Microsoft
    Mar, 1998
    - Nov, 2024
  • Microsoft Certified Professional + Internet
    Microsoft
    Mar, 1998
    - Nov, 2024
  • Implementing and Supporting Microsoft Internet Information Server 3.0 and Index Server 1.1
    Microsoft
    Jun, 1997
    - Nov, 2024
  • Implementing and Supporting Microsoft Windows 95
    Microsoft
    Feb, 1997
    - Nov, 2024
  • Microsoft Certified Professional
    Microsoft
    Sep, 1996
    - Nov, 2024
  • Networking Basics for Windows 95 and Windows NT
    Microsoft
    May, 1996
    - Nov, 2024

Experience

  • 4wardPRO
    • Italy
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Key Account Manager - Public Sector
      • Aug 2023 - Present

      Managing a portfolio of key Customers and Partners, ensuring the relationship help solving their business needs. Managing a portfolio of key Customers and Partners, ensuring the relationship help solving their business needs.

  • Insight
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Executive Account Manager
      • May 2020 - Jul 2023

      Direct management of a portfolio of enterprise customers. My role provide support and consultancy on Software agreement and software solutions to customers, regarding some vendors ( Microsoft Oracle Vmware etc..); I have the goal to increase revenue and expand the product and solution offer on each customer. Management of the relationship with vendors in order to propose to customers the best and most suitable solution or licensing program. Microsoft solutions services proposal for Enterprise Customers Show less

  • Microsoft
    • United States
    • Software Development
    • 700 & Above Employee
    • Solution Specialist Modern Workplace
      • Jun 2015 - May 2020

      EMS Solution Specialist was merged with the role of Modern Workplace Solution Specialist, with the ownership of selling the entire Microsoft 365 Stack; in this role, I have the responsibility of the Public Sector Market , Healthcare and Energy & Utilities industry.

    • Solutions Specialist Enterprise Mobilty & Security
      • Jul 2014 - Jun 2015

      I moved my competencies to EMS – Enterprise Mobility Suite, increasing my security skills; I had the responsibility of the Small & Medium Market and the Public Sector Market

    • Enterprise Solutions Specialist Core Infrastructure
      • Jun 2010 - Jun 2014

      Iin the Enteprise division, and reporting to the Core Infra Presales Lead, I’m the Core Infra Solution Specialist for the new Corporate Account Team; this new team put togheter the lower portfolio of Enterprise Market Customers and the top portfolio of Mid-Market Customers.I was chosen in this role, because CAM is a new division in Microsoft and I can use my experience in previous years as a Solution in various technologies, and in various market spaces.

    • Enterprise Solutions Specialist Core Infrastructure
      • Jun 2009 - Jun 2010

      I moved in the Enterprise division, always as a Solution Specialist; even if the role is the same, I have changed technologies specializations selling Core Infrastructure technologies like System Center, Forefront and HyperV. With or without account manager, my role is to sell Microsoft Solution on Core Infra and thanks to previous experiences I’m able to discover new opportunities during customer’s meeting. Also I helped account manager in preparing account plan of customer like Bracco, Granarolo, D&G, Valentino. Show less

    • Senior Solutions Specialist Productivity
      • Jul 2007 - Jun 2009

      Solution Specialist role, specialised in Productivity Solutions, Exchange Sharepoint and Office Communications server in the MidMarket division; this division account the Italian customers in the PMI space. I had customer like Illy, Eurofidi,Volkswagen, Italdesign-Giugiaro; this last, was my best win customer. Initially, this customer was a completely open source infrastructure customer but, after various meeting to show the value of Microsoft solutions, I have convinced, with the account manager, the customer to adopt Microsoft technologies. This Role report directly to the MidMarket Lead; my job was to meet customer with account manager, to present him Microsoft technologies and solutions, and help account manager in preparing the offer. Show less

    • Partner Technica Specialist
      • Jun 2004 - Jul 2007

      My first presales role; here I supported Microsoft Managed Partner in their readiness to growth in Microsoft Solution knowledge helping them how to implement the solution, and how to sell them. Also, I have participated as a speaker on vaious partners events.

    • Senior Technical Account Manager
      • Jan 2000 - Jun 2004

      Responsible of interaction between customers and Microsoft support. Customer typology was large Enterprise customers like H3G, Barilla,Credito Emiliano. In this case, I was able to support customers backend on Windows Server, Exchange, Active Directory, helping them in infrastructure assessment projects.

    • Technical Support
      • Oct 1994 - Dec 1999

      In 1994 I was hired in Microsoft Italy; I started working in the support division, as a support engineer via phone supporting Windows Client and Office Client; to improve my IT knowledge, I start to train my self using various books and MOC : Microsoft Official Curriculum and I have also attended various in-class training for Microsoft products

  • EURODOLLAR LIMITED
    • United Kingdom
    • Information Technology Technical Manager
      • May 1993 - Sep 1994

      I worked with Eurodollar S.p.A., a car rental company with role of reservation lead and IT Manager;here I have introduced some application to better automate reservation process that until that time was completely manuals I worked with Eurodollar S.p.A., a car rental company with role of reservation lead and IT Manager;here I have introduced some application to better automate reservation process that until that time was completely manuals

  • Vobis
    • Retail
    • 1 - 100 Employee
    • Retail Sales & Technical Manager
      • Sep 1992 - May 1993

      My role was to assembly the computer and then sells to customers; this allowed me to learn troubleshooting techniques. The experience was extremely significant; I have reach a good level of seniority that permitted me to be engaged as a responsible for opening two different Vobis Store, one in Milan, and one in Verona My role was to assembly the computer and then sells to customers; this allowed me to learn troubleshooting techniques. The experience was extremely significant; I have reach a good level of seniority that permitted me to be engaged as a responsible for opening two different Vobis Store, one in Milan, and one in Verona

  • Forinvest SrL
    • Milano, Italia
    • Helpdesk
      • Apr 1991 - Sep 1992

      I have worked with Forinvest S.r.L., a trading company and portfolio management, that also sold a a trading software; my role was help desk technician and data entry. I have worked with Forinvest S.r.L., a trading company and portfolio management, that also sold a a trading software; my role was help desk technician and data entry.

  • O.P.C Srl
    • Milano, Italia
    • Technical Assistance Specialist
      • Sep 1989 - Mar 1990

      Specialised in networking and pc assembling; my role was to assembly pc’s; during this period, I have acquired a good esperience on assembling e repairing PC's Specialised in networking and pc assembling; my role was to assembly pc’s; during this period, I have acquired a good esperience on assembling e repairing PC's

Education

  • Itis Giorgi
    Diploma di Perito Elettronico, Perito Elettronico
    1983 - 1989

Community

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