Experience

Nuuly

• United States
• Retail
• 100 - 200 Employee

• Customer Support Operations Specialist

  • Apr 2023 - Present



The Rounds

• Consumer Services
• 1 - 100 Employee

• Member Success Specialist

  • Jun 2022 - Jan 2023



Verb Energy

• United States
• Food and Beverage Services
• 1 - 100 Employee

• CX Associate

  • May 2021 - Jan 2022



Medly

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• CX Associate

  • Jun 2019 - Sep 2019



Self-Employed

• Freelance Photographer

  • Dec 2016 - Aug 2018



HarperCollins Publishers

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Assistant, Content Management

  • Jan 2018 - Apr 2018

  • Developed interior text of books from early stages of authors' manuscripts to final print files and eBooks • Transformed documents from basic manuscripts into stylized InDesign documents, PDFs and ePubs • Edited XML code in XHTML and CSS files to create professional and reader-friendly eBook files • Acted as liaison between production, design, and managing editorial departments • Handled titles in all categories of HarperCollins' release schedule • Interacted with several different publishing systems including but not limited to: CMS, routing/workflow, tracking, and Digital Asset Management systems • Reviewed files for quality assurance Show less



PAINTED BRIDE QUARTERLY INC, THE

• United States
• Book and Periodical Publishing

• Copywriter/Literary Publishing Intern

  • May 2015 - Aug 2015

  • Wrote and published original copy on a deadline for 5027mac.org blog through Wordpress • Approved and rejected literary submissions for Painted Bride Quarterly’s magazine • Reviewed paper and digital submissions via Submittable. • Maintained social media accounts including Twitter, Instagram, and Facebook • Coordinated with local writers, poets, and artists to promote literary events • Wrote and published original copy on a deadline for 5027mac.org blog through Wordpress • Approved and rejected literary submissions for Painted Bride Quarterly’s magazine • Reviewed paper and digital submissions via Submittable. • Maintained social media accounts including Twitter, Instagram, and Facebook • Coordinated with local writers, poets, and artists to promote literary events



Colabination

• United States
• Consumer Services
• 1 - 100 Employee

• Marketing Intern

  • Nov 2014 - Jan 2015

  • Tracked brand's presence across Facebook, Twitter, Instagram, LinkedIn, and Tumblr • Edited and managed blog content • Utilized qualitative/quantitative metrics to increase company growth and exposure • Updated online store with client products • Created content for varied social media mediums to generate leads and grow brand awareness • Tracked brand's presence across Facebook, Twitter, Instagram, LinkedIn, and Tumblr • Edited and managed blog content • Utilized qualitative/quantitative metrics to increase company growth and exposure • Updated online store with client products • Created content for varied social media mediums to generate leads and grow brand awareness



The Spaces Between Your Fingers Project

• Philadelphia, Pennsylvania

• Social Media Content Writer/Memory Collector

  • Apr 2014 - Sep 2014

  • Interviewed those afflicted with Alzheimer's or dementia through Alzheimer's Association • Wrote stories based on interviews of those who participated • Managed and created copy/content for project's website and blog • Coordinated events with local classrooms and elderly care centers to raise awareness for Alzheimer's • Promoted non-profit through multiple social media mediums • Created social media campaigns to further awareness of The SBYF project • Interviewed those afflicted with Alzheimer's or dementia through Alzheimer's Association • Wrote stories based on interviews of those who participated • Managed and created copy/content for project's website and blog • Coordinated events with local classrooms and elderly care centers to raise awareness for Alzheimer's • Promoted non-profit through multiple social media mediums • Created social media campaigns to further awareness of The SBYF project