Convention Services Manager

• Mar 2023 - Present

Catering Sales Manager

• Dec 2020 - Mar 2023

Conference Services Manager

• Dec 2018 - Jul 2020

Corporate Catering Sales Manager

• Jan 2018 - Jan 2019

Executive Assistant

• Mar 2017 - Jan 2018

Work Closely with General Manager & Assistant General Manger. Set up interviews for open positions. Act as a liaison between team members and General Manager. Take minutes at weekly staff meeting Handle all purchase order communication between GM and Corporate Purchase Manager Assist the General Manager with Documentations Update the reader board to inform staff of road closures, hotel news, DC News and weather Assist in the planning and recognition of the Employee of the month Book, Create BEOs and Contracts in Delphi of all catering sales and communication while the Catering Sales Manager was out on FMLA. Help to update and revise Catering Menus. Log all guest packages sent to the hotel. Help plan the Annual Company Holiday Party. Show less

Sales Coordinator

• Nov 2015 - Feb 2017

Train all interns within our Sales Dept. Intern programRevamp and manage Vendor Program producing three flawless vendor expos a year and one annual vendor luncheonCreate and distribute Banquet Event OrdersAdvocate for team of 8 managersHandle menu updates with in DelphiWork closely with the Vice President of SalesChampion of Cabaret ReservationsHandle contracting, detailing and executing Pool Party MarketMaintain all office and sales collateral materialsAssist with total hotel reservation using OnQAlert managers of tentative holds for upcoming five yearsConstant communication with banquet and operations Show less

Breakfast Hostess

• Feb 2015 - Feb 2017

Execute Hilton Garden Inn Standards & Guidelines; Food & Beverage CertifiedHandle all feedback from guestsProcess all payment efficientlySet up & break down breakfast buffetMake sure guest feel welcome and comfortable at all timesMaintain all breakfast supply inventoryCommunicate efficiently with Management on guest experiencesReviewed all Satisfaction and Loyalty Tracking (SALT) scores.

College Program Intern

• May 2014 - Jan 2015

Invaluable experience in customer service, marketing, creative thinking to offer “magical moments,” inventory control, adherence to health and safety rules and regulations, thematic party/events planning. Direct interface with guests; problem resolution; accommodation to guests’ requests. Accountable for daily reconciliation of monies. Collaborated with all levels of management, vendors, support staff and the public. Invaluable experience in customer service, marketing, creative thinking to offer “magical moments,” inventory control, adherence to health and safety rules and regulations, thematic party/events planning. Direct interface with guests; problem resolution; accommodation to guests’ requests. Accountable for daily reconciliation of monies. Collaborated with all levels of management, vendors, support staff and the public.

Promotion/Production Intern

• Sep 2013 - May 2014

Diversified, broad-based responsibilities combining technical, administrative and live radio broadcaster skills. Entrusted to conduct interactive, on-air discussions with radio listeners. Post photographs and media news on website; edited sound clips; recorded weather. Diversified, broad-based responsibilities combining technical, administrative and live radio broadcaster skills. Entrusted to conduct interactive, on-air discussions with radio listeners. Post photographs and media news on website; edited sound clips; recorded weather.

President

• Feb 2013 - Feb 2014

Run both regular and executive board meetings. Make contacts on campus to help benefit the organization. Help plan service events. Unify and solidify the new organization Run both regular and executive board meetings. Make contacts on campus to help benefit the organization. Help plan service events. Unify and solidify the new organization

Fundraising Intern

• Sep 2012 - Oct 2012

Personally gratifying endeavor to create awareness and raise funds for Breast Cancer, dedicating training, time and effort remembering, in particular, friends and family survivors and victims Personally gratifying endeavor to create awareness and raise funds for Breast Cancer, dedicating training, time and effort remembering, in particular, friends and family survivors and victims

Crew Member

• May 2011 - Jun 2012

Stocked shelves and made sure guests could find exactly what they were looking for. Stocked shelves and made sure guests could find exactly what they were looking for.