Experience

Gridiron SA
• Australia
• Sports Teams and Clubs
• 1 - 100 Employee
• Director of Player Relations

  • Jun 2020 - Present


Australian Red Cross Lifeblood

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Real-Time and Workforce Support analyst

  • Jun 2022 - Present

• Service Leader

  • Oct 2018 - Jul 2023

• Campaign Manager

  • Dec 2021 - Aug 2022



TSA Group - Australia

• Australia
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Experience and Sales Manager

  • Jan 2017 - Oct 2018

  Providing Leadership, Management and Coaching for a team of agents that provides a positive work environment and achieves both business and client objectives for campaign and great customer experience.

• Customer Experience and Sales Agent

  • Aug 2016 - Dec 2016

  Formulate personalised solutions to promote and sell products or services to customers. Be the connecting link between the customer and their clients.



Morphettville Racecourse

• Australia
• Events Services
• 1 - 100 Employee

• Duty Manager

  • Sep 2010 - Jul 2016

  As a Duty Manager I am responsible for the running of the building while on shift. This includes but is not limited to: • Ensuring employees are offering great customer service • Delegating duties • Motivating employees • Managing staff breaks • Cash handling • Managing venue cleanliness and organization • Dealing with customer complaints and issues • Banking of tills, TAB and lotteries. • Rostering As a Duty Manager I am responsible for the running of the building while on shift. This includes but is not limited to: • Ensuring employees are offering great customer service • Delegating duties • Motivating employees • Managing staff breaks • Cash handling • Managing venue cleanliness and organization • Dealing with customer complaints and issues • Banking of tills, TAB and lotteries. • Rostering



Pembroke School

• Australia
• Primary and Secondary Education
• 1 - 100 Employee

• Boys Boarding House Tutor

  • Feb 2010 - Jul 2013

  Provied supervision and council for 60+ boys ranging in age from 13 to 19.

• Swimming Coach

  • Dec 2006 - Nov 2010

  Coached students in the basics or Swimming. Trying to improve technique and eventually speed and endurence.