Experience

Triterras

• Singapore
• Financial Services
• 1 - 100 Employee

• Business Development (Partnership)

  • Jun 2023 - Present

  Dedicated and focused in partnering different Strategic Partners in PSP's to engage with them by providing financial facilities to their Merchants. I am an experienced and with complete knowledge in Payment Solution, (POS, Payment Gateways, Payby Link, DLL Integration, Tokenization). PSP's can now help their merchants with short term finance through us. This will not only grow their portfolio but also gives merchants stability in the long run.

• Managing Strategic Partnership PSPs

  • Jun 2023 - Present

  I am managing the Strategic Partners (PSPs) portfolio. our company is engaged in providing financial facilities to merchants in the UAE market.



ADIB - Abu Dhabi Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Business Development Manager

  • Feb 2022 - Present



First Abu Dhabi Bank (FAB)

• United Arab Emirates
• Banking
• 700 & Above Employee

• Relationship Manager

  • Sep 2020 - Present

  Merchant Acquiring, Loyalties & eCommerce Payment Solutions. Expertise : As a Relationship Manager for Sales Manage sales team (SME and key accounts). Expert in client Retaining. Complete knowledge of UAE market in multiple sectors & to win back the clients who left us. I have handled clients with chargeback transactions disputes and gained accurate knowledge. Hold Knowledge of fraud transactions & moto transaction process with risk teams. Hold knowledge in E-Invoice and expert in selling online payment links. E-wallets, Loyalty programs. Also expert in Merchant Onboarding KYC (Customer Due Diligence), in preparing (Field Visit Report) and collection of required documents based on Risk factors. Expert in dealing with clients from any country. Expert in managing Key Accounts, meeting targets & commercials negotiation with different PSP's. Expert in controlling attrition and not let a single client leave us. Expert in cross/Up sell newly implemented products. Completed RCSA (Risk and Compliance Self Assessment) Show less



Al-Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Business Development Officer

  • Oct 2019 - Sep 2020

  I was working as a Business Development Officer in AL Futtaim Group Orient Insurance. Job Responsibilities Contact clients, schedule every day meetings and attend the meetings to get daily agreements signed. Expert in achieving targets on or before time. Expert in communicating with clients face to face or virtual and educate the benefits of Investment products and get the sale. Achieved every month targets before time with a record in a team. I was working as a Business Development Officer in AL Futtaim Group Orient Insurance. Job Responsibilities Contact clients, schedule every day meetings and attend the meetings to get daily agreements signed. Expert in achieving targets on or before time. Expert in communicating with clients face to face or virtual and educate the benefits of Investment products and get the sale. Achieved every month targets before time with a record in a team.



Synchrony

• United States
• Financial Services
• 700 & Above Employee

• Senior Sales Representative

  • Aug 2014 - Apr 2018

  Roles and Responsibilities: Synchrony Bank (US) Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients.Dealt with all types of Credit Accounts with different clients Eg. Amazon, Paypal, Gap and more. Strictly followed US compliances acts. Provided information to the customer In indirect communication ( phone to phone conversation) Taking payments and helping customer with credit limit increase. Cheque issuance and cheque collection. Process the request to activate an account and to close an account. Helped the customer in waving of late fees and interest according to the reasons provided. Dealt with diseased accounts. Dealt with fraudulent accounts and bankrupt accounts. Show less



Genpact

• United States
• Business Consulting and Services
• 700 & Above Employee

• Process Developer

  • May 2012 - Jul 2014

  Job Role: Leading Role in Operations and “Information Services” and also handling “Back End Team”, and MIS. (Managers Information System) • Provided information on Dual Credit Cards to our clients with their Credit Balance, Available Credit, Due Dates, Minimum Dues, Statement Balance and Process Credit Line Increase or Decrease as per the client requirement. • Have complete knowledge on Payment Re-allocation. Worked on Late Fees, and Reversal of Late Fees and on Financial Charges and Interest Rates. Show less