DevOps Engineer

• May 2022 - Present

Freelance Web Developer

• May 2019 - Present

- Web development fundamentals, including HTML, CSS, and JavaScript, and PHP. - Design Professional websites using WordPress. - Front-end JavaScript frameworks React. - Content management systems (CMSs) such as WordPress. - UI/UX design experience - Working knowledge of graphic design, designing photos for websites, and MIS. - REST API development - Relational databases such as MySQL and MariaDB. - Agile and test-driven development best practices. - Web development fundamentals, including HTML, CSS, and JavaScript, and PHP. - Design Professional websites using WordPress. - Front-end JavaScript frameworks React. - Content management systems (CMSs) such as WordPress. - UI/UX design experience - Working knowledge of graphic design, designing photos for websites, and MIS. - REST API development - Relational databases such as MySQL and MariaDB. - Agile and test-driven development best practices.

Information Technology Manager

• Jan 2021 - Aug 2021

- Develop IT strategy and procedures. - Change management and assign tasks to IT officers and Network specialists. - Plan, organize and evaluate IT operations on networks and servers. - Appraising IT team performance for their evaluation process. - Introduce new technologies to the company for improving product quality and performance. - Create Monthly work plans. - Working with security tools firewalls and UTM. - Observe systems and networks to find vulnerabilities. - Help team to design new systems and implement new projects. - Monitor integrations with telecommunication companies to prevent any data loss. - Implementing security of the network, data, and its storage and communication systems - observe and manage cloud servers, cloud storage servers, and email servers. - Check and ensure the backup process of all customers in the cloud server to prevent any data loss. - Working with open source technologies; Kannel SMS gateway, Asterisk voice gateway, - Pfsense firewall, Centos and Redhat servers, Kubernetes, and docker. - Knowledge of working with different network devices; cisco firewall, routers, and switches, - Cyberoam firewalls and Mikrotik devices; routers and firewalls. - Define network security countermeasures. - Run regular operating systems and appliances log checks to prevent any unexpected problems on systems. - Regular observation of Maintenance team to ensure that the customer’s services and - servers are working without any issue. - Knowledge of working with protocols used for telecommunication services; Sigtran, SIP, IAX, and SMPP. - Familiar with telecommunication networks. - Familiar with switching and routing concepts and protocols. - Familiar with IP-based telephony systems and can design new systems from scratches using open-source technologies. - Working with Vmware Vsphere. Show less

Value-Added Services Engineer

• Jan 2020 - Dec 2020

- Support and maintain market-leading Value Added Services platforms to ensure very high levels of service delivery and availability. - Integrate new products and services on this software and ensure high-quality services are delivered to company customers. - Continue to expand the capacity of the system to keep up with rapid growth. - Work closely with the VAS vendors to ensure fixes of current bugs. - Report regularly on system and service performance against key quality and availability targets. - Collaborate with the software engineering, technical, and Product Marketing teams to deliver change in a coordinated way, aligned with business objectives. - The operation, maintenance, and administration of VAS network & applications. - Design and implementation of commercial VAS Products & Services. - Integration, testing, and commissioning of VAS projects with vendors and customers. - Implementation of new features and functions on a software solution. - Service testing, troubleshooting of system issues, and vendors ticket handling. - Optimization of solutions. Reports development and generation. Show less

Linux System Administrator

• Jan 2018 - Dec 2019

- Responsible for company’s local Linux Network – GNU/Linux installation, management, and troubleshooting- Develop, monitor, and maintain features for the infrastructure, platform, and applications- Maintain and create tools for the Linux environment and the users- Keep internet requests inclusive to MySQL, Apache, PHP, DNS- Managing network servers and Traffic.- Analyze error logs and fix them together with the support team and software team.- Ensure the functionality of everyday applications (database server, email server, application server, voice server, and SMS gateway)- Run backups of data regularly (automation of backup using bash)- Maintaining system security by identifying vulnerable areas and providing protections- Install the required systems and security tools to provide protection.-Provide technical assistance when needed. Show less

IT Support Technician

• Dec 2016 - Dec 2017

- installing and configuring computer hardware, software, systems, networks, printers, and scanners.- Monitoring and maintaining computer systems and networks and giving support to customers.- Responding in a timely manner to support requests- Providing technical support across the company.- Setting up accounts for new users.- Repairing and replacing equipment as necessary.- Testing new technology.- Possibly training junior staff.

Web Application Developer

• Feb 2016 - Dec 2016

- Conducting analysis of website and application requirements. - Writing back-end code and building efficient PHP modules. - Design UI for MIS and websites. - Developing back-end portals with an optimized database is MYSQL. - Troubleshooting application and code issues and fixing bugs. - Responsible for hosting and maintenance of websites and MIS. - Finalizing back-end features and testing web applications. - Updating and altering application features to enhance performance. - Using CodeIgniter as the framework. - Using HTML, CSS and Javascript. Show less