Experience

The First MicroFinance Bank - Syria

• Syrian Arab Republic
• Banking
• 1 - 100 Employee

• Database Administrator

  • Apr 2019 - Present

  •Responsible to install, maintain and troubleshoot the Core Banking system, and othersoftware’s as per the requirements of the bank.•Managing core banking users’ account and permissions under the system policy afterapproval•Send & follow up the change requests with provider form for all department.•Provide the needed data to all departments upon request.•Daily operation (End of day, Start of day, DB Backup and Generate reports).•Follow up of the core banking issues with the supplier and any related software.•Monitor and manage system servers•Periodic database and system server’s maintenance plans•Create and install core banking test machines. Show less

• Technical Support Coordinator

  • Apr 2018 - Apr 2019

  •Provide support to all users in head office & branches to solving the technical issues•Analysis and provide the recommendation for new hardware and software of bankrequirements•Configure and install operating systems and software on servers and workstations asper the requirement of the bank•Monitor the protection system through the Antivirus software and daily checking of itsvalidity and updates•Perform advanced diagnostics and maintenance on PCs and servers•Follow up and implement the IT guideline in protecting data, updating software andnetworks•Assist in studying and choosing the best proposals and vendors that related to ITdepartment•Ensure that all devices working according IT security policy in Head office andbranches Show less



Damascus Securities Exchange (DSE)

• Syrian Arab Republic
• Capital Markets
• 1 - 100 Employee

• Technical support

  • May 2015 - Feb 2018

  •Solving all the technical problems faced by the employees and brokers. •Monitoring building management system •Applying the domain configuration on the employees’ PCs and insuring the required polices applied •Provide the users and brokers with basic and trading software, and required hardware •Work on Kaspersky program •Installing windows server and configuration •Installing and manage call recording system •Dealing with the network equipment •Check all brokers’ IT requirements before starting the trading session •Installing, configuring, Service Desk Plus Program. Show less