Experience

TurnkeyID

• Indonesia
• Financial Services
• 1 - 100 Employee

• Data Monitoring

  • Aug 2023 - Present



CV. CIWIDEY FOOD

• Bandung Regency, West Java, Indonesia

• General Manager

  • Jun 2023 - Present

  CV. Ciwidey Food, a future leader of Frozen Food Wholesale. With the famous product Bandeng Isi Ciwidey CV. Ciwidey Food, a future leader of Frozen Food Wholesale. With the famous product Bandeng Isi Ciwidey



AladdinCommerce

• Singapore
• Internet Marketplace Platforms
• 1 - 100 Employee

• Customer Success Intern

  • Sep 2022 - May 2023

  - Manage buyer chats, and promptly respond to customer queries on online platforms (i. e. Shopee, Lazada, Carousell, TikTokShop) - Document issues and resolutions and develop customer services solutions via Google Forms and Google Sheet - Manage partners' product creation, orders, and promotions - Manage buyer chats, and promptly respond to customer queries on online platforms (i. e. Shopee, Lazada, Carousell, TikTokShop) - Document issues and resolutions and develop customer services solutions via Google Forms and Google Sheet - Manage partners' product creation, orders, and promotions



PT Adi Makmur Sentosa (Orang Tua Group)

• Indonesia
• Wholesale Alcoholic Beverages
• 1 - 100 Employee

• Office Administrator

  • Feb 2022 - Apr 2023

  - Provide daily administrative support to Sales Reps/Managers and Accountancy Department. - Data entry (sales figures, order listings, and dispatch notes). - Review and verify physical sales administrative such as reports, canvas, dispatch notes, and invoices. - Monitor dispatch notes from Sales Traffic Assistants or Drivers. - Provide daily administrative support to Sales Reps/Managers and Accountancy Department. - Data entry (sales figures, order listings, and dispatch notes). - Review and verify physical sales administrative such as reports, canvas, dispatch notes, and invoices. - Monitor dispatch notes from Sales Traffic Assistants or Drivers.



CV. CIWIDEY FOOD

• Marketing Team Member

  • Dec 2021 - Dec 2021

  • Creating Tiktok content for companies• Observing and recapitulating Linktr. ee activities• Collecting data on marketplace distributors• Assisting the Marketing Team in implementing advertising projects (Videoshoot/Photoshoot/Concept)

• Chief Sales Officer

  • May 2021 - Nov 2021

  - Work closely with Marketing Department exceeding Weekly Sales Target by 123% of the average target.- Look over product sales data, needs, and product stock in or outflow according to invoices and dispatch notes.- Prospected potential distributors for the company and made over 20 distributors in various cities in Indonesia.- Monitor distributor's activities and sales issues by the Service Level Agreement (SLA) that has been agreed upon at the prospect.



CV. CIWIDEY FOOD

• Bandung Regency, West Java, Indonesia

• Administrative Sales

  • Apr 2020 - Jan 2021

  • Help serve, coordinate, and communicate directly with corporate clients in ordering products. • Perform sales data collection • Production Staff Trainer in the Production Department. • Make invoices for orders and travel documents • Help serve, coordinate, and communicate directly with corporate clients in ordering products. • Perform sales data collection • Production Staff Trainer in the Production Department. • Make invoices for orders and travel documents



PT Dirgantara Indonesia (Indonesian Aerospace)

• Indonesia
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Information Technology Network Support

  • Oct 2018 - Dec 2018

  • Become an intern student in the Prakerin (Industrial Work Practice) school program for 3 months • Assist IT Support in servicing and maintaining equipment in buildings and hangars • Troubleshooting network devices and computers owned by employees/offices and internet/intranet network problems • Perform maintenance and installation of hardware and software belonging to the IT Support office and employees' property. • Make reports and maintenance records for network devices and computers. Show less