Experience

International Real Estate Partners (IREP)

• United Arab Emirates
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Facilities Manager

  • Oct 2018 - Present



Cluttons GFM

• Facilities Manager

  • Oct 2015 - Oct 2018



Luxury Real Estate Development LLC

• United Arab Emirates

• Facilities Management - Coordination Lead

  • Jul 2013 - Feb 2015

  Mangrove Place Project – Al Reem Island Organize and plan essential central services for a 31 story building with 480 luxurious residential apartments and retail shops. Main services include reception, security, maintenance, cleaning, waste disposal and recycling. - Overlook the entire coordination space for the facility while acting as a focal point between Owners/Occupants and Property Services team for all FM related projects and ongoing operation work. - Coordinate and lead teams of more than 50 staff which cover different fields. - Respond appropriately to tenants’ requests during unplanned and/or emergency maintenance activities to ensure timely executions coupled with superior performance and delivery. - Responsible for the management of services and processes. - Ensure timely and accurate snagging of properties prior to handover to new occupants. - Manage, schedule and coordinate assigned real estate services, more than 300 apartments were leased during the first year of handover. - Overall responsibility of the security and cleaning teams on site. - Develop, track and monitor comprehensive annual plans for preventive maintenance of the complete facility in focus. - Implement, administer and maintain the Facility Management Information System used in the company. - Generate monthly reports to highlight delivery vs. KPIs while addressing opportunity areas and recommending improvement techniques.



Oger Dubai

• United Arab Emirates

• Facility Mangement Coordinator

  • Mar 2009 - Jun 2013

  Ritz Carlton Hotel – DIFC project Coordinate and assist the Facility manager in all the required FM services in addition to landscaping, waste management and energy management. The hotel consists of 341 guestrooms and 124 serviced apartments. - Support the Facilities Manager in the day-to-day activities to ensure timely resolution to assigned tasks. - Assist in setting up the call center to administer incoming defect reporting or information inquiries from other departments. - Prepare, with the support of the engineering team, the asset register that has a detailed record of the Ritz Carlton equipment / installations which would assist in the following: o Plan and Schedule the maintenance. o Document and track maintenance history for each asset. o Track expenses incurred on each asset. o Spares parts Management. - Follow up on the recycling of material which is carried out by sub-contractors. - Ensure that energy conservation practices are being implemented to reduce consumption of water, electricity and chilled water. - Lead an overall responsibility of the FMIS software for Maintenance, Cleaning, and Fleet Management. - Work closely with clients to understand/evaluate ongoing requirements and adjust system functionality to ensure strong customer satisfaction levels while maintaining projects’ requirements. - Grow clients’ capabilities on efficiently using their customized self-service client interface. - Grow the technical teams ‘capabilities via ongoing trainings on the system modules to optimize team efficiency and performance.