Ghanwa El-Hoss

Program Assistant at Immigration, Refugees and Citizenship Canada / Immigration, Réfugiés et Citoyenneté Canada
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Location
Canada, CA

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Experience

    • Program Assistant
      • Aug 2021 - Present

      Experience in GCMS, Word and ExcelAbility to establish and maintain professional rapport, and work effectively in a team environment.Excellent consultative skills in working with external organizations and strong ability to build partnerships.Facility to work with a team of various specialists, capacity to demonstrate flexibility, to maintain a positive attitude and to bring effective and innovative solutions.Very good ability to work in a team and strong capacity to listen, to express opinions, to persuade and to accept the decision of the group.Ability to work independently under minimal supervision and capacity to work under pressure.Ability and willingness to undertake new responsibilities, to self-learn and to work as a team player.Very good organizational skills, capacity to manage priorities and meet deadlines.

    • Canada
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2015 - Jan 2021

      • Meeting, and interacting with clients and demonstrating an enthusiastic and positive approach • Exceeding department objectives and sales goal• Communicating effectively with customers, peers, and management, provide weekly sales reports to management. • Meeting, and interacting with clients and demonstrating an enthusiastic and positive approach • Exceeding department objectives and sales goal• Communicating effectively with customers, peers, and management, provide weekly sales reports to management.

    • United States
    • Retail
    • 700 & Above Employee
    • Counter Manager
      • May 2011 - Nov 2015

      • Developed and executed counter business plan.• Supervised employee work and identified areas of improvements.• Trained employees, provided tools, training material, coaching material, guides, to ensure that all required resources is available for daily assigned tasks.• Managed total counter and individual Consultant goals and provided weekly reports on performance to management. • Developed and executed counter business plan.• Supervised employee work and identified areas of improvements.• Trained employees, provided tools, training material, coaching material, guides, to ensure that all required resources is available for daily assigned tasks.• Managed total counter and individual Consultant goals and provided weekly reports on performance to management.

    • United States
    • Apparel & Fashion
    • Sales Associate
      • Jan 2010 - May 2011

    • Canada
    • Public Safety
    • 1 - 100 Employee
    • Marketing and Business Development
      • Jan 2008 - Jan 2009

      >Analyze current and past financial data, such as sales reports, and provide strategies to cut costs and increase in revenue.>Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.>Create and improve proposals for our existing and new clients.>Prepare the company budget and continually track expenses, as well as make sure we’re on track to hit revenue targets.>Provide training and mentoring to members of the business development team.>Develop and deliver pitches for potential investors.

    • Beauty Advisor
      • Jan 2006 - Jan 2008

    • 1 - 100 Employee
    • Assistant Manager
      • Jan 2003 - Jan 2006

      >Hire and train sales associates to work on the floor as well as in shipping>Continually advance my product knowledge and that of other employees>Maintain accurate customer records for a=the loyalty program?Manage and evaluate revenue and expense reports?Become liaison with the corporate office and use contacts to promote the business and align with brand values >Hire and train sales associates to work on the floor as well as in shipping>Continually advance my product knowledge and that of other employees>Maintain accurate customer records for a=the loyalty program?Manage and evaluate revenue and expense reports?Become liaison with the corporate office and use contacts to promote the business and align with brand values

Education

  • Carleton University
    Legal studies, Business law
    2018 - 2021
  • Algonquin College of Applied Arts and Technology
    Marketing Diploma, Business, Management, Marketing, and Related Support Services
    2005 - 2008

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