Experience

REACH 2.0
• Jordan
• Advertising Services
• 1 - 100 Employee
• Community Manager

  • Sep 2017 - Present

IMC digital
• Australia
• Advertising Services
• Social Media Officer

  • Mar 2017 - May 2017


The MENA Tech

• Community Manager - Freelance

  • Oct 2016 - Feb 2017

  The MENA Tech is the fastest growing and the most versatile source for technology and business information in MENA region, it’s the largest Facebook page for technology news and business information in MENA region. • Manage and publish website content and engaging content on social media platforms • Build and maintain social media presence across all channels and all events. • Manage and monitor social media activities. • Create, manage, coordinate and execute all marketing strategies and implement tactical plans that meet and exceed company expectations. • Monitoring online media, information sources and social channels. • Managing social media scheduling and community moderation according to company strategy and policy.



QSG Group

• Jordan
• Real Estate
• 1 - 100 Employee

• Social Media Specialist

  • Jan 2016 - Aug 2016

  QSG Group is an investment and trade Group composed of several companies working in different fields. the company has a well established E-commerce projects (Macfront.com, GamesState.com) • Content creation and management: content marketing. • Interaction with users: community engagement. • Social commerce: leads, calls to action and conversions in social media. • Social media advertising: create and manage Facebook campaigns. • Monitoring: online media, information sources and social channels. • Users database: creation, management and maintenance of the database • Reports: online sales, online positioning, online reputation, online results. • Online branding: searching, identifying and improving all brand-related aspects in social media. • Competitors monitoring: analysis and monitoring for all competitors activities on social media platforms.



DAMAMAX Jordan (Official Page)

• Customer Service & Sales Support

  • Apr 2014 - Dec 2015

  DAMAMAX was established in 2008 as a telecommunications provider to capitalize on increased demand for IP bandwidth capacity in Jordan. (Internet Service Provider) • Handling complaints and queries (from customers and staff). • Helping to build good customer relations and creating a positive company experience for the customer. • Assisting the sales team by performing the tasks with them. • Providing and promote accurate information about the company’s products or services. • Managing database and tickets on customer management system.



D1G.com

• Jordan
• IT Services and IT Consulting
• 1 - 100 Employee

• Content Editor and Customer Support

  • Dec 2013 - Mar 2014

  d1g.com is an interactive user-based portal for Arab online users. The portal aims to host Arabs online so they may create communities, build networks, share experiences and express themselves. • Content creation and curation • Working on STC (Saudi Telecom) sub-site. • Monitoring users behavior • Managing customers’ inquiries • Create performance reports d1g.com is an interactive user-based portal for Arab online users. The portal aims to host Arabs online so they may create communities, build networks, share experiences and express themselves. • Content creation and curation • Working on STC (Saudi Telecom) sub-site. • Monitoring users behavior • Managing customers’ inquiries • Create performance reports