Experience

OTESAT_MARITEL
• Greece
• IT Services and IT Consulting
• 1 - 100 Employee
• Technical Support Specialist

  • Jan 2023 - Present


Datum Business Solutions

• Greece
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Specialist

  • Mar 2021 - Dec 2022

  ✔️Provide support and setup ICT solutions for companies, local industries and individuals ✔️Technical point of support for ICT systems (PCs, laptops, office printers, routers, switches, access points, remote storage, vpn servers) ✔️Provide troubleshoot services on customers' site, via phone and remote sessions ✔️Provide support and setup ICT solutions for companies, local industries and individuals ✔️Technical point of support for ICT systems (PCs, laptops, office printers, routers, switches, access points, remote storage, vpn servers) ✔️Provide troubleshoot services on customers' site, via phone and remote sessions



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Network Remote Support Specialist

  • Mar 2020 - Nov 2020

  ✔️Initial point of contact for resolving customer raised network issues related to Cisco security appliances (Firewalls, Intrusion Prevention Devices, Management Software etc) ✔️Research, analyze and generate solution outcomes based on customer's input and feedback, as well as, on internal and external resources ✔️Provide troubleshoot services via email, phone and remote sessions ✔️Initial point of contact for resolving customer raised network issues related to Cisco security appliances (Firewalls, Intrusion Prevention Devices, Management Software etc) ✔️Research, analyze and generate solution outcomes based on customer's input and feedback, as well as, on internal and external resources ✔️Provide troubleshoot services via email, phone and remote sessions



6th Health Region of Peloponese, Ionian Islands, Epirus and Western Greece

• Technical Associate

  • Feb 2019 - Feb 2020

  ✔️Install, configure, and test computer systems (PC, laptops, servers), network devices (switches, routers, access points), and office components (printers, copy machines), applying existing specifications ✔️Provide technical services with physical or remote presence ✔️Participating to Working Groups for technical specifications drafting ✔️Data entry for 500+ Health Units for "SYZEFXIS II" Information System ✔️Install, configure, and test computer systems (PC, laptops, servers), network devices (switches, routers, access points), and office components (printers, copy machines), applying existing specifications ✔️Provide technical services with physical or remote presence ✔️Participating to Working Groups for technical specifications drafting ✔️Data entry for 500+ Health Units for "SYZEFXIS II" Information System



Erasmus Student Network Greece

• Greece
• Higher Education
• 1 - 100 Employee

• Communication Manager

  • Aug 2017 - Aug 2019

  ✔️Represent and promote the organization with physical or remote presence (i.e. conferences, career/study fairs, remote meetings) ✔️Design digital and printed material or campaigns (i.e. social media posts, posters, leaflets, banners, gadgets for merchandise), in order to promote the country as an Erasmus destination ✔️Facilitate members in more than 20 local sections among Athens, Thessaly, Thessaloniki, Thrace Western Greece, Aegean Islands and Crete. Topics/Workshops: communication fundamentals, social media tips, visual identity and creative thinking Highlights --- ◼️ Edited video tutorials for entry-level communicators about digital graphics and social media tips ◼️ Developed wire frames and digital content for the updated web portal of the organization ◼️ Designed graphics and material for the "Erasmus Leaders" career training events ◼️ Initiated the "Erasmus In Greece" campaign, which promotes Greece as an Erasmus destination through digital channels and merchandise gadgets ◼️ Launched the campaign for "10 years ESN Greece" anniversary Show less



Πολεμικό Ναυτικό - Hellenic Navy

• Greece
• Armed Forces
• 100 - 200 Employee

• Technical Associate

  • Feb 2018 - Nov 2018

  During the nine month military service at the Naval Command of the Ionian I worked as a Technical Associate. The work included: ✔️Setup, upgrade and maintain the local computer systems & network ✔️Design and implement of a new local network (LAN) and office devices, as well as, additional servers (active directory, back-up server, mail server, file server, print server) ✔️ Install, support and maintain of software applications (office suite, antivirus, remote management, LAN messenger etc.) Show less



Best Cybernetics

• Greece
• Software Development
• 1 - 100 Employee

• Sales And Marketing Associate

  • Apr 2017 - Dec 2017

  ✔️Create and update digital content for corporate media accounts and website ✔️Potential customers search for web portals and applications (websites, e-shops, personalized customer applications, e-learning platforms) ✔️Projects' proposals draft for potential and existing customers ✔️Projects’ monitoring until the delivery deadlines Highlights --- ◼️ Propose wireframes for the renewal of the official web page of Best Cybernetics (research, analysis, requirements, content entries, internal feedback) ◼️ Proposed new systems both for new customers and previous partners ◼️ Participated at "Patras IQ 2017 - Innovation and Development Expo" Show less



Erasmus Student Network

• Belgium
• Higher Education
• 200 - 300 Employee

• • Oct 2016 - Aug 2017

  🔴 As a Public Relations/Communication Manager my responsibility was to promote and represent the local organization of the Erasmus Student Network (ESN UOPA) through media channels, as well as, to maintain and update membership offers between the organization and local partners (a.k.a. ESNcard offers) in www.ESNcard.org systemHighlights ---◼️ Promoted ESN UOPA and Erasmus+ programm through digital channels (Facebook, Instagram and website)◼️ Delivered high quality (HQ) promotional material (images, GIF, videos etc)◼️ Designed various of gadgets like cups, t-shirts Show less

• • Oct 2015 - Sep 2016

  🔴 As a webmaster my responsibility was to maintain/update and the webpage of ESN UOPA as well as to update the Facebook page info.Highlights---◼️ Designed a new information system, which provided contact info to outgoing University Students and connection with past outgoing Erasmus students

• • Feb 2016 - May 2016

  As a Local Coordinator of "The Crete Trip 2016", I was responsible to forward event updates (registration dates, payment info, travel program etc.) to Erasmus students 24/7.



Local Store

• Belgium
• Retail Groceries
• 1 - 100 Employee

• Digital Content Associate

  • Aug 2016 - Dec 2016

  The key responsibility was to maintain and update E-shop's product content (images, banners, price lists, descriptions etc.), enter new products and proceed with the online orders. In addition, I designed digital content for the Facebook page (i.e. images and animations), as well as, I designed the annual product booklet. The key responsibility was to maintain and update E-shop's product content (images, banners, price lists, descriptions etc.), enter new products and proceed with the online orders. In addition, I designed digital content for the Facebook page (i.e. images and animations), as well as, I designed the annual product booklet.



SYSTSERV SA

• 1 - 100 Employee

• Developer

  • Aug 2015 - Mar 2016

  Developed and maintained of a web-platform that projected local shops based on panorama 360-degree images and custom keywords Developed and maintained of a web-platform that projected local shops based on panorama 360-degree images and custom keywords



Special Account for Research Funds (University of Patras)

• • May 2015 - Oct 2015

  Developed of the research proposals' submission system, K. Karatheodoris, for research funds (karatheodorisubmissions.upatras.gr)

• • Feb 2015 - Jun 2015

  ✔️ Suppervisor Associate of the laboratory, during Master's studies (by contract)

• • Oct 2014 - Feb 2015

  ✔️ Library Assistant of the Book Management System, during Master's studies (by contract)



Dixons South East Europe

• Greece
• Computers and Electronics Manufacturing
• 700 & Above Employee

• IT Consultant

  • Mar 2015 - Sep 2015

  ✔️ As an "E-Inclusion" consultant I provided learning support to people, who had not digital literacy on new devices and technologies (i.e. computer components, file browsing, internet access) ✔️ The action "E-Inclusion or Digital Solidarity Services to the 8 Convergence Regions" refers to digital service and equipment to the citizens who are beneficiaries of social dividend residing on 8 Pure Convergence Regions (Eastern Macedonia-Thrace, Epirus, Thessaly, Ionian Islands, Western Greece, Peloponnese, North Aegean, Crete) ✔️ The project was designed by E-Inclusion action Show less



International Community of Art & Business

• E-shop administrator

  • 2013 - 2015

  Managed the page of the artist Ntina Korfoxylioti-Fourfouri. ⬛️ sites.icaab.com/ntinafourfouri/ ⬛️ www.facebook.com/ntinafourfouri Managed the page of the artist Ntina Korfoxylioti-Fourfouri. ⬛️ sites.icaab.com/ntinafourfouri/ ⬛️ www.facebook.com/ntinafourfouri

• Research & Development Intern

  • Jun 2014 - Oct 2014

  Responsibilities: ✔️Responsible of the education system (edu.systserv.net) ✔️Supported and installed medical management software ✔️Responsible of the medical social network system MedMe (www.medme.gr) Responsibilities: ✔️Responsible of the education system (edu.systserv.net) ✔️Supported and installed medical management software ✔️Responsible of the medical social network system MedMe (www.medme.gr)



Laboratory for Manufacturing Systems and Automation

• Greece
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Software Developer

  • Dec 2013 - Feb 2014

  ✔Developed a Genetic Algorithm using Matlab programming environment. ✔Developed a Genetic Algorithm using Matlab programming environment.