Gessica Izabelly Ferreira Duarte

General Manager at Selfout
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Contact Information
us****@****om
(386) 825-5501
Location
Salvador, Bahia, Brazil, BR
Languages
  • English Professional working proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Elementary proficiency

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Bio

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Credentials

  • Profissional Adaptável: Inteligência emocional, finanças pessoais e liderança
    Pontifícia Universidade Católica do Rio Grande do Sul
    Aug, 2022
    - Oct, 2024

Experience

  • Selfout
    • Brazil
    • Language Schools
    • 1 - 100 Employee
    • General Manager
      • Jul 2022 - Present

      I'm responsible for leadership and management of 12 mentors (natives, foreigns and Brazilians) where we have the freedom to exchange and share real experiences with our members (students) on our coffee & online meetings. Helping each one of them to grow and build their confidence as they learn a new language (English) in a new innovated method. Also, I have a role of coordinate the members giving mentorship, interviews and couching them when necessary. Helping in their progress during the program. Show less

    • Education Assistant
      • Jun 2021 - Sep 2022

      My role is to help out the members and the team at Selfout.

  • Park Idiomas Franchising
    • Brazil
    • Education Administration Programs
    • 100 - 200 Employee
    • English Second Language Teacher
      • Jul 2019 - Jun 2021

      I am capable to teach students within different variety of ages. The teaching method is all about communication. However, English is my second language but I am proud to see the progress of the students. The skills I gain each day being more wise, patience, positive, calm, friendly and above all cheerful. Each lesson is a challengeable entertainment lesson. This pushes me to keep improving myself as a teacher and human being. I am capable to teach students within different variety of ages. The teaching method is all about communication. However, English is my second language but I am proud to see the progress of the students. The skills I gain each day being more wise, patience, positive, calm, friendly and above all cheerful. Each lesson is a challengeable entertainment lesson. This pushes me to keep improving myself as a teacher and human being.

  • SME Group Plc
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Assistant Manager
      • Nov 2017 - Jul 2019

      Assist the manage with the daily tasks and adhere manager role when necessary.Supervise and motivate staff performance identifying their training needs. Self confident while handling complaints from customers. Monitor and maintain store inventory, sales and progress of the store business.

    • Barista Maestro
      • Mar 2017 - Nov 2017

      Team leader, being responsible for the staffs coaching and training them.Handling duties while the assistant manager were not available.

    • Barista
      • Feb 2015 - Mar 2017

      All about customer service, being able to performance excellent service. Dealing with customer by improving the communication skills.

  • Domino's
    • London, United Kingdom
    • Costumer Service
      • Feb 2014 - Aug 2014

      Handling customer service on the phone. Making sure customer issues and complaints were dealt in the best way. Being able to advise offers and new products to customer. Handling customer service on the phone. Making sure customer issues and complaints were dealt in the best way. Being able to advise offers and new products to customer.

Education

  • University of Greenwich
    Bachelor of Science (BSc), Psychology
    2010 - 2014
  • Capital City Academy
    GCSE AND ALevels, High School/Secondary Diplomas and Certificates
    2002 - 2010

Community

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