Experience

SupportPro

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Director SupportPro Field Service EMEIA

  • May 2021 - Present

  SupportPro is a global service organization specializing in supporting customers in the packaging, food processing, and material handling segments. As a service partner, SupportPro delivers an equipment lifecycle management program shaped to meet customer needs. From our manufacturing facilities and through our field service fleet, certified SupportPro technicians are trained and ready to service equipment from the Duravant family of operating companies. SupportPro is a global service organization specializing in supporting customers in the packaging, food processing, and material handling segments. As a service partner, SupportPro delivers an equipment lifecycle management program shaped to meet customer needs. From our manufacturing facilities and through our field service fleet, certified SupportPro technicians are trained and ready to service equipment from the Duravant family of operating companies.



Key Technology

• United States
• Automation Machinery Manufacturing
• 200 - 300 Employee

• EMEIA Aftermarket Manager

  • Aug 2012 - Dec 2021

  In this role I was responsible for all the aftermarket activities in the region EMEA and Asia. My department was broken up in different functionalities, i.e.: Field Service, Part Sales, Global 24/7 Service Desk, Customer Training, Technical Publications, Upgrades Programs, as well as admin tasks.

• Service Supervisor

  • Dec 2005 - Sep 2012

• Helpdesk Coordinator & Service Planner

  • Oct 1999 - Nov 2005

• Field Service Engineer

  • Sep 1996 - Sep 1999

  Key Technology, founded in 1948, is an international leader in the design and manufacture of process automation systems for the food processing, industrial and pharmaceutical markets.We design, manufacture and market process automation systems for food and other industries. This technology integrates automated optical inspection systems, specialized conveyor systems, and processing/preparati­on systems, as well as research, development, and world-class engineering. Our served markets range from fruit, vegetables, potatoes, snacks, cereals, and meat, to tobacco, pet food, plastics, and pharmaceutical/nutra­ceutical manufacturing.KEY EMEIA is located in Netherlands (Beusichem), where we are responsible for Europe, Middle East, India and Africa.