Experience

Menlo Therapeutics Inc.

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Associate Director of Information Technology Infrastructure

  • Jan 2019 - May 2020

  Redwood City, California, United States Successfully executed projects to launch or deploy several enterprise and cloud applications like OKTA IAM platform, Office 365, Box, and Zoom. Worked with LMS project team to successfully launch new LMS system (UL ComplianceWire). Successfully completed project to deploy new laptop and desktop equipment to all employees. Rolled out IT Service Management solutions (Helpdesk / Ticketing System and Remote Support). Responsible for all day to day IT Infrastructure operations and support - servers,… Show more Successfully executed projects to launch or deploy several enterprise and cloud applications like OKTA IAM platform, Office 365, Box, and Zoom. Worked with LMS project team to successfully launch new LMS system (UL ComplianceWire). Successfully completed project to deploy new laptop and desktop equipment to all employees. Rolled out IT Service Management solutions (Helpdesk / Ticketing System and Remote Support). Responsible for all day to day IT Infrastructure operations and support - servers, network, and storage systems (Nutanix, Palo Alto Firewall and VPN, Ruckus WiFi, etc.) Responsible for all day to day IT Helpdesk operations and support - managed and coached Tier 1 support agent. Addressed any escalated tickets for desktop and business applications. Ensured privacy and security compliance for corporate data and equipment, and addressed any network or desktop security incidents. Worked with QA and GxP consultants to validate and/or qualify IT systems as needed. Show less



Relypsa

• United States
• Biotechnology Research
• 1 - 100 Employee

• Senior IT Infrastructure Manager

  • Apr 2014 - Jan 2019

  Redwood City, California, United States Worked with Swiss Global IT team during merger / acquisition with Vifor Pharma Inc. to establish connectivity and security between both organizations and provide access to shared enterprise applications and network services to appropriate personnel. Served as Technical Lead for project to deploy global SSO platform (OKTA) for employees in US, Europe, and Asia. Oversaw network and infrastructure scaling and expansion in order to support commercialization projects and onboarding of nationwide… Show more Worked with Swiss Global IT team during merger / acquisition with Vifor Pharma Inc. to establish connectivity and security between both organizations and provide access to shared enterprise applications and network services to appropriate personnel. Served as Technical Lead for project to deploy global SSO platform (OKTA) for employees in US, Europe, and Asia. Oversaw network and infrastructure scaling and expansion in order to support commercialization projects and onboarding of nationwide salesforce. Launched, managed and supported various cloud technologies such as Box, Office 365, Mobile Device Management solution, and OKTA IAM platform for entire organization. Managed small infrastructure operations team that maintained, monitored and supported IT infrastructure. Complied with GxP SOP's, Title 21 CFT Part 11 protocols to ensure integrity of qualified and validated systems and apps.

• Information Technology Consultant

  • Apr 2011 - Apr 2014

  San Francisco Bay Area Provided consultation and support for Infrastructure and network related projects, including the expansion and relocation of IT Infrastructure and network services to new headquarters. Managed all incoming Helpdesk support requests for all users.


Jumpstart Technology
• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee
• Network / Desktop Engineer

  • Sep 2008 - Apr 2012