Gershon (Gerry) Shamir

QA and Operation leader at Cust2Mate
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Contact Information
us****@****om
(386) 825-5501
Location
Modiin-Maccabim-Reut, Center District, Israel, IL
Languages
  • English Full professional proficiency
  • Hebrew Native or bilingual proficiency

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5.0

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/ Based on 2 ratings
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Yaron Azachi

Gershon was working for me for few years as my QA Leader in the Fuel team in Retalix. Gershon learned deeply the product and the business of the Fuel, fact that enabled him to improve the product quality and improve our internal group processes. Gerson was also working directly with our customers and created a good professional relationship with the customers. As his manager, we worked closely with a very good cooperation.

Ronny Lev-Or

I have worked with Gershon on several development project in which he was my main source of knowledge. That knowledge & his excellent human relationship had enabled me to achieve the project goals in a rapid and efficient way. I'm sure that Gershon will be an asset in any team he will be a member of.

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Experience

    • Retail
    • 1 - 100 Employee
    • QA and Operation leader
      • 2021 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product owner and QA management
      • 2018 - 2020

      • Business analyst and specification document management.• QA management and matrix management.• Overseas and local product trainer.• Release management.• Product's labs management.

    • PM and Application Specialist
      • 2014 - 2018

      • Project Manager and integrator for the Fuel product solution.• Overseas business travels and meetings at client sites and management.• Responsible for technical aspects of projects for multiple global retail customers. • Managing the customer's business requirements and creating SW configuration and code change accordingly.• Principle instructor for global customer's Business, Marketing and End users.

    • Israel
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager
      • 2008 - 2014

      • In charge of managing and implementing a flagship product for the largest Israeli customer: Paz oils (Israel's leading energy corporation). • Direct management of the QA and operation team including Business Analyst, project coordinator and support engineers. • Matrix management of development resources. • Managing business analysis and specs documentations according to customer requirements. • Responsible for the annual contract, budget & financial management, price quotes, customer billing, risk analysis time tables, version contents, deadlines and scheduling, releases and installation plans • End-To-End management of retail solution, BI technology and DWH platforms and the project phases from POC, tests, pilot to full rollout. • Focal point for the customer support and QA teams for technical and professional aspects. Show less

    • Israel
    • Software Development
    • 1 - 100 Employee
    • Quality Assurance Manager
      • 2005 - 2008

      • QA Team leader • Manual and automatic testing of one of Retalix' primary products. • Design and document regression / sanity tests as well as new modules and test protocols. • Establish, managing & maintaining test scenarios. Managing the global customers test labs. • Versions release management in cooperation with Company global Project Managers. • QA Team leader • Manual and automatic testing of one of Retalix' primary products. • Design and document regression / sanity tests as well as new modules and test protocols. • Establish, managing & maintaining test scenarios. Managing the global customers test labs. • Versions release management in cooperation with Company global Project Managers.

    • Israel
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative, Pelephone
      • 2002 - 2005

      • Frontal customer service - billing, technical service and sales. • Shift supervisor – Shift management of the customer service center and staff. • Frontal customer service - billing, technical service and sales. • Shift supervisor – Shift management of the customer service center and staff.

Education

  • Shenkar
    B.Tech in Industrial Engineering & Management, major in Information Systems, Engineering/Industrial Management
    1999 - 2003

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