Procurement Analyst

• Sep 2018 - Present

As a member of the Supply Chain Metrics Team I support all strategic sourcing initiatives by providing critical analytic support to the Procurement and Strategic Sourcing Managers. I provide detailed analysis, advise, interpretation and resource support by compiling and reviewing complex, multi-source operations, spend, contract, market information, trends and other related data. Some of the key accountabilities include:* Support Supply Chain teams with market analysis* Analytical support when evaluating financial impacts of TCO (Total Cost of Ownership) strategies including budgetary impacts and demand forecasting* Ensure accuracy of all data and assisting teams with gathering data and data cleansing* Research, identify, analyze, and interpret trends or patterns in complex data sets* Work with finance to validate 3rd party spend (capital and expense) across business segments* Provide supplier performance tracking and reporting against contractual obligation* Work with business owners on communication and demand forecasting improvements* Identify and define new process improvement opportunities

Operations Analyst

• Oct 2009 - Present

Located in the North Sydney, Nova Scotia Terminal location. Employed with Marine Atlantic since year 2000. The Operations Analyst reports in large part to the VP of Operations for which there are 11 sub-departments. Key Activities and Responsibilities (2009-Present): • Maintain, track and trend all aspects of our traffic statistics as they pertain to our fleet of vessels (on time performance, load factors, service percentages, capacity utilization, etc.) Reports distributed organization wide, as well as Board of Directors, NS and NL Tourism and public. All ATIP requests for traffic flow through the Operations Analyst.• Prepare and produce comprehensive annual budget spreads for vessel fleet and VP Operations. Assist and guide in preparation of remaining operational department budgets using the identification of trends, comment on results, and follow-up on questions from review sessions.• Prepare and produce quarterly reviews for cost centers under VP Operations Department. Assist management in determining and defining appropriate actions, strategies and initiatives as required based on outcomes• Administer Corporate Capital Forecast - to ensure all capital projects are processed correctly with all necessary paperwork complete and in place, all identified funding is in accordance with the approved capital budget, that spending is identified correctly for fiscal period and to follow-up and address any discrepancies identified.• Prepare and produce regular operations scorecards, dashboards and reports. This includes collecting data from various sources, inputting into charts and graphs, producing the scorecards, dashboards and reports, and maintaining a set of master files • Identify opportunities to streamline the process of producing scorecards and reports so information is reliable and accurate and the cycle time is reduced

Freelance Independent Travel Consultant

• 2016 - Dec 2016

Joined Flight Centre October 2015 - to presentI started my travel career in 1986 after earning her certification in travel consulting. With over 30 years in the travel industry, I have planned just about any trip about which a traveler could dream. From world cruising to large group weddings, The landscape of travel in Atlantic Canada has gone through extensive changes over the last few years. I too was affected. As a customer service agent with Canadian Airlines (Air Atlantic), the closing of Canadian Airlines left me unemployed; however, my drive to contribute to the industry led me to join MAI. Recently, I have begun freelancing with Cape Breton Travel (North Sydney) as a way to keep my skills sharp. Having started my travel career in 1987 after earning her certification in travel consulting, I find the role both exciting and rewarding. In my time as an agent (Air Atlantic, Canadian Airlines, Uniglobe Travel, etc….), I have planned just about any trip about which a traveler could dream. From world cruising to large group weddings.

Owner

• Aug 2007 - Feb 2012

44 unit self storage facilityBuilt in 2007 - operated until sold February 2012Northside Self-Storage provides short and long-term self-storage services for residential and industrial clients in North Sydney, Sydney Mines and surrounding areas. With over 4,000square feet of self-storage space, there is no job too big or too small. Northside Self-Storage has you covered!

Assistant Buyer

• 2005 - 2009

Key Activities and Responsibilities• Responsible for the acquisition of equipment and services required for the development and operation of the Marine Atlantic organization. • Contribute to the procurement activities of the company by ensuring conformance to corporate & purchasing policies while maintaining the objective of creating net value, building a competitive infrastructure and the match between demand and supply.• Analyze bid submissions, formulate, negotiate & draft contract agreements with chosen successful vendors.

Training Administration Clerk

• 2003 - 2005

Reporting to the Manager of Training & Development. Responsible for helping witch the administrative requirements needed for overseeing the recruiting and regulatory Transport Canada training for new hires and our current staff both on shore and on board our four vessels for all three Marine Atlantic Terminals. Key Accomplishments:• Maintaining an ongoing and ever changing training schedule to accommodate our vessel staff and on time performance. • Keep and process all data as it pertained to training; accounting, venue preparation, accommodation, staff coverage, presentation equipment, etc. • It was during my time in this department when I began to be recognized as the point-person for assistance in the following areas: MS Word, MS Excel including the Concerns Database (a new and temporary measure at the time, but something that was adopted permanently), Capital Appropriation Database for the Operations Department, the Group Database for the Reservations Department, the Uniform Department for the Terminal Operations Department, etc.), the IFS Financial Programs, and other technical endeavors.

Administration - Training Asistant

• 2003 - 2005

Reporting to the Manager of Training & Development. Responsible for helping witch the administrative requirements needed for overseeing the recruiting and regulatory Transport Canada training for new hires and our current staff both on shore and on board our four vessels for all three Marine Atlantic Terminals. Key Accomplishments:Ÿ Maintaining an ongoing and ever changing training schedule to accommodate our vessel staff and on time performance. Ÿ Keep and process all data as it pertained to training; accounting, venue preparation, accommodation, staff coverage, presentation equipment, etc. Ÿ It was during my time in this department when I began to be recognized as the point-person for assistance in the following areas: MS Word, MS Excel including the Concerns Database (a new and temporary measure at the time, but something that was adopted permanently), Capital Appropriation Database for the Operations Department, the Group Database for the Reservations Department, the Uniform Department for the Terminal Operations Department, etc.), the IFS Financial Programs, and other technical endeavors.

Senior Administrative Clerk - Reservations

• 2000 - Oct 2003

(2000-2003)Reporting to the Manager of Reservations Department, responsible for managing staff of 20+ clerks on any given shift, maintain schedules, trouble shoot client issues, client refunds and various clerical issues. Key Accomplishments:• This was the beginning of my career with MAI. While I began as a ticket and reservation clerk – it was clear to me that there was room for advancement for those who wanted to learn and prosper. I quickly decided to offer my services to all the departments in the organization in the attempt to learn as much as I could about MAI and to more easily identify where I could better apply my skill set.• Was able to divide my time between Senior Administrative position and various positions for Administrative Assistant on various special projects throughout our organization due to advanced skills in MS Office (now called analyst).

Customer Services Agent

• Jun 1995 - Jun 1999

As a small airport out of Sydney, NS (YQY) we were a multi-funtional unit – agents were tasked with ticket counters sales, check-ins, baggage services and boarding passes. We also acted as an airline's boarding agents, swiftly and efficiently boarding and then deplaning passengers to keep an airline's flights on time. As agents of a small facility we were aslo responsible for weight / balance procedures for all outgoing aircraft to ensure safety.Key Accomplishments: • Maintained an ongoing relationship with local search and rescue teams in the area to facilitate quick and timely access to assets held on site.• Maintained a very close, cooperative and friendly relationships with our competitors at Air Canada – friendships which continue to this day.

Manager / Travel Consultant

• Jun 1988 - May 1992