Gerrard Samuel Lutterodt

IT Infrastructure, Security & Cybersecurity Manager at Bank of Africa United Kingdom at BANK OF AFRICA UNITED KINGDOM Plc
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • Spanish Elementary proficiency

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Daniel Crispin

Gerrard was very helpful to me when I joined the firm and is a great colleague to work with.

Peter Henry

Gerrard is a hardworking, conscientious self starter capable of working in a team or alone. His ambition to succeed is only surpassed by his willingness to learn and take personal responsibility for activities that he is involved in. I have worked indirectly with Gerrard on a number of occasions and all of the people working with or above him have been aware of his committment and presence.

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Credentials

  • Learning the OWASP API Security Top 10
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Certified Information Security Manager® (CISM)
    ISACA
    Jun, 2022
    - Nov, 2024
  • Learning GDPR
    LinkedIn
    May, 2022
    - Nov, 2024
  • Using SABSA to Architect Cloud Security
    LinkedIn
    May, 2022
    - Nov, 2024
  • CISM Cert Prep: 4 Information Security Incident Management
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • CISM Cert Prep: 1 Information Security Governance
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • CISM Cert Prep: 2 Information Risk Management
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • CISM Cert Prep: 3 Information Security Program Development and Management
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Foundation Certificate in Business Analysis
    BCS, The Chartered Institute for IT
    Jul, 2017
    - Nov, 2024
  • ITIL Operational Support and Analysis (ITIL-OSA)
    EXIN
    Aug, 2012
    - Nov, 2024
  • BCS Certificate in Requirements Engineering
    BCS, The Chartered Institute for IT
    May, 2012
    - Nov, 2024
  • PRINCE2® Foundation Certification Training
    APM Group
    Mar, 2010
    - Nov, 2024
  • ITIL Version 3 Foundation
    APM Group
    Nov, 2008
    - Nov, 2024
  • PRINCE2® Foundation Certification Training
    APM Group
    Nov, 2008
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    EXIN
    Aug, 2007
    - Nov, 2024
  • Certificate of cloud auditing knowledge
    ISACA

Experience

  • BANK OF AFRICA UNITED KINGDOM Plc
    • United Kingdom
    • Banking
    • 100 - 200 Employee
    • IT Infrastructure, Security & Cybersecurity Manager at Bank of Africa United Kingdom
      • Jan 2018 - Present

      BMCE Bank International Plc (BMCE Bank International), formerly known as MediCapital Bank, is a leading international bank specialising in African investment. We connect international institutions and investors with a diverse portfolio of investment opportunities on the continent. Contributing to IT Security monitoring tasks - Penetration Testing, Vulnerability Assessment Management and remediation. Create and maintain IT Security Policy documentation in Line. Reporting of Key Cybersecurity Metrics to Risk Function on regular basis. Sourcing, maintenance and implementation of various IT Technology Controls Manage the Disaster Recovery / Business Continuity and the power down exercises of our IT infrastructure in conjunction with the 3rd Party hosting provider Liaise with the hosting companies to ensure the availability of the IT Infrastructure at the hosted data centers in France and the UK Oversee and coordinate the maintenance of the Infrastructure LAN, MPLS, VPNs, Internet and lines, Cisco family products (Firewalls, routers, and switches) and other hardware with the vendors and outsourcers Administer the management of the VMware/Hyper-V and the Windows/Unix server environments Administer MS Exchange and Active Directory Administer the hosted VoIP telephone system Run/monitor or daily delegate scripts to maintain the services of the application servers Raise and follow up on issues affecting the performance of the IT infrastructure Manage the helpdesk application (FreshDesk) to make sure feedback is given to the relevant parties throughout the lifecycle of an issue or request. Manage installation, configuration, and maintenance of system hardware and software related tasks Manage the project of rationalising the IT infrastructure Oversee the development of the IT procedures and policies This relates in particular to the Treasury based applications Investigate and correct issues with data flows between the Treasury trading platforms and our applications Show less

  • Fidelity International
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Infrastructure Analyst
      • Aug 2017 - Dec 2017

      Fidelity International provides world-class investment solutions and retirement expertise to institutions, individuals, and their advisers - to help our clients build better futures for themselves and generations to come. As a private company, we think generationally and invest for the long term. Helping clients to save for retirement and other long-term investing objectives has been at the core of our business for nearly 50 years. Migration Project Support of Windows V-Filer migration for around 6000 users BAU Support IT Infrastructure including Microsoft App-V VMware ESXi Remote Working support and setup up of Mobile Devices (iPad, iPhone, Tablets) using Good Dynamics SCCM (laptop builds, deploying software, asset maintenance) Citrix Netscaler Citrix Storefront Market data applications (Bloomberg, TR Eikon and Factset Support Windows 10 and Office 2016\Office 365 VMWare Virtual Machine Troubleshooting and support Microsoft and Planning v3.1 to run reports to understand Virtual Environments Show less

  • Pension Insurance Corporation plc
    • United Kingdom
    • Insurance
    • 300 - 400 Employee
    • Infrastructure Support
      • Jan 2016 - May 2017

      Pension Insurance Corporation provides tailored pension insurance buyouts and buy-ins, or bulk annuities, to the trustees and sponsors of UK defined benefit pension funds. Office 365 Support and Troubleshooting Windows 10 Migration Support MobileIron Mobile Device Management. Triton Forcepoint APX Management. Windows Server 2012 Management. Citrix Server Management. iPad and Iphone Configuration and Management via MobileIron. RSA (Signify) Administration. Pension Insurance Corporation provides tailored pension insurance buyouts and buy-ins, or bulk annuities, to the trustees and sponsors of UK defined benefit pension funds. Office 365 Support and Troubleshooting Windows 10 Migration Support MobileIron Mobile Device Management. Triton Forcepoint APX Management. Windows Server 2012 Management. Citrix Server Management. iPad and Iphone Configuration and Management via MobileIron. RSA (Signify) Administration.

  • Societe Generale
    • France
    • Banking
    • 700 & Above Employee
    • IT Infrastructure Consultant
      • Sep 2014 - May 2015

      Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy. Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 147,000 members of staff in 67 countries and supports on a daily basis 31 million individual clients, businesses and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions. Responsible for the Bank's IT Infrastructure. Duties include Maintaining Security Policies on all End User Devices and Peripherals such as Blackberry Handhelds, Laptops and Desktops. Mobile Device Management using Good Technology Console to apply Enterprise Security Policies and update. Blackberry Enterprise Server 5.0 Administration to deploy Enterprise software to handhelds and maintaining. Symantec Endpoint Encryption configuration of Laptops and Policy Management via Symantec PGP Server Console. Windows 7 Bit Locker Encryption. BYOD device Management using Good Technology for iPad's, iPhone's and Android Tablets. Responsible for management of the IT Estate via Microsoft SCCM deploying security patches, software configuration and reporting. Show less

  • Barclays
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Desktop Support Analyst
      • Mar 2007 - Sep 2014

      Barclays Plc is a British multinational investment bank and financial services company headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management. Supporting over 8000 users at the Worldwide Headquarters of Barclays Bank PLC, covering Desktop Support, Networking, Computer peripherals and related hardware. Barclays Plc is a British multinational investment bank and financial services company headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management. Supporting over 8000 users at the Worldwide Headquarters of Barclays Bank PLC, covering Desktop Support, Networking, Computer peripherals and related hardware.

  • Barclays Corporate & Investment Bank
    • United States
    • Financial Services
    • 700 & Above Employee
    • Front Office Desktop Support Analyst
      • Apr 2012 - Jul 2013

      Providing quality 1st to 2nd line support to around 3000 users in the Front Office and Trading Floors of the Investment Banking arm of Barclay's Bank PLC. Areas covered are ; Market Data - Bloomberg, Thompson Reuters, Thompson Eikon, Reuters 3000 xtra, Sophis. Windows - Windows Server 2003, Active Directory, Group Policy, DNS, TCP/IP & Network connectivity. Microsoft Office Suite - Office 2003 & 2007 (Excel, Word, PowerPoint, Access, Outlook & Internet Explorer) FSA Compliance - Mobile Voice Recording Software and making sure Users' devices are compliant through Compliance Console. Blackberry Enterprise Server 4.0 & 5.0 - Management of Blackberry handhelds through device software updates, IT Policy Enforcement, Provisioning of new devices. SCCM - Deploying software to machines in the IT Estate, updating machine policies and SCCM configurations. V-Sphere - Managing our VDI infrastructure through assigning new hosts to users and troubleshooting performance issues. Remote Working - Troubleshooting remote working issues within our remote working solution and VDI/ Citrix platforms. Show less

  • Barclays Corporate & Investment Bank
    • United States
    • Financial Services
    • 700 & Above Employee
    • Desktop Support Analyst
      • Jun 2011 - Oct 2011

      Currently on a secondment working within IT Production for Corporate Desktop Services. Currently on a secondment working within IT Production for Corporate Desktop Services.

  • KPN
    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Lead Deployment Engineer
      • Apr 2006 - Dec 2006

      Barclays Bank completed a Desktop & Laptop refresh of its existing IT infrastructure. • Received excellent feedback from the Senior User of the Project and filtered to top members of the Bank •Performed presentations to Senior Business Banking managers on new features and enhancements for the new GDP system (Galahad Desktop Program) • Conducted Pre Migration Site Survey of Bank sites & reported back Management Information to Project Manager. • Liaised with external parties such as hardware suppliers and Local Implementation Champion (LIC) • Managed team of engineers on XP Laptop deployment & coordinated scheduling of migrations with users. • Configuration of Microsoft Outlook on Exchange 2003 Servers • Support & troubleshooting of bespoke Barclays applications • Resolution of 2nd & 3rd Line support issues Installation of printers and related hardware • Liaison with back end Data Migration Team when carrying out user migrations. Show less

  • IONOS
    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Services Representative
      • 2002 - 2004

      1&1 IONOS is the hosting and cloud partner of choice for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions to get businesses present online and working in the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host more than 12 million domains in our own regional data centres around the globe.Web Hosting Customer Support for one of the Worlds largest Domain name registers and techical troubleshooting Show less

Education

  • Thames Valley University
    2.2, Business Administration with Marketing
    1999 - 2001
  • Achimota Secondary School
    GCE O Levels, GCE O levels
    1990 - 1993

Community

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