Gerold Martens

Senior Business Analyst at The Greater Metropolitan Cemeteries Trust
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Skills

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Robin Storm

It’s rare to work with someone who is so ridiculously efficient! Gerold worked with us to simplify a document production process. His expertise and his diligence in clarifying each step was exactly what was needed. He made it all very logical and clear. Gerold would be an asset to any project team.

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Credentials

  • IIBA Member
    IIBA
  • PRINCE 2 Foundation
    -

Experience

  • The Greater Metropolitan Cemeteries Trust
    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Senior Business Analyst
      • Feb 2022 - Present

      Supporting the organisation in delivering an excellent customer experience through the implementation of improvements to processes, infrastructure and systems. Supporting the organisation in delivering an excellent customer experience through the implementation of improvements to processes, infrastructure and systems.

  • Charles Sturt University
    • Australia
    • Higher Education
    • 700 & Above Employee
    • Senior Consultant and Enterprise Architect
      • Oct 2019 - Feb 2022

      • Engaging with stakeholders on all levels across the University to fully understand challenges and business requirements. • Providing consulting services to support the inception of initiatives, incl. preparation of initiative proposals and business cases. • Facilitating the engagement between the business and divisions to ensure the successful implementation of business improvements. • Supporting teams to ensure that good practices are followed. • Introducing practices that enable people to work in a fully supportive environment. Show less

  • Central Highlands Water
    • Australia
    • Utilities
    • 100 - 200 Employee
    • Senior Consultant & Analyst
      • Apr 2019 - Oct 2019

      • Providing leadership for key decision making concerning business systems and processes. • Supporting the business as subject matter expert for improving efficiencies across the organisation. • Improving capabilities across the organisation. • Supporting the development of the strategy, policies, and procedures • Planning and managing the implementation of process improvements Central Highlands Water (CHW) is a regional water corporation providing drinking water, sewerage, trade waste and recycled water services to customers throughout the Central Highlands Region of Victoria. Note: I left Central Highlands Water as Charles Sturt University had offered me a new role based on previously completed work when working as a contractor for the university. Show less

  • MetaPM
    • Australia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant
      • Aug 2014 - Apr 2019

      • Supporting client initiatives across various sectors (Education, Insurance, Manufacturing etc.) by providing Business Analysis services to improve organisational capabilities. • Providing guidance for the implementation of business process improvements or system implementations (e.g. ERP systems, Process Automation). Leveraging from my background in Electrical Engineering, Software Engineering and Process Automation along with my attention to detail, focus on quality and aim to deliver positive outcomes for organisations. Show less

  • Fred IT Group
    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Business Analyst / Consultant
      • Jun 2008 - Jul 2014

      • Supporting teams by engaging with stakeholders across the business to elicit requirements performing system/gap analysis. • Supporting the implementation of improvements to business processes and core systems, including automations. FRED IT is the market leader for providing IT solutions to pharmacies in Australia. • Supporting teams by engaging with stakeholders across the business to elicit requirements performing system/gap analysis. • Supporting the implementation of improvements to business processes and core systems, including automations. FRED IT is the market leader for providing IT solutions to pharmacies in Australia.

  • IBM Global Process Services Australia & NZ
    • Melbourne, Australia
    • Analyst / Consultant / IT Specialist
      • May 2007 - May 2008

      • Successfully eliciting business requirements, specifying solutions by effectively engaging with all relevant stakeholders. • Successfully supporting the implementation of custom client solutions in the Energy Retail Sector. Achieving the best performance rating as acknowledgement for my contributions to the business. • Successfully eliciting business requirements, specifying solutions by effectively engaging with all relevant stakeholders. • Successfully supporting the implementation of custom client solutions in the Energy Retail Sector. Achieving the best performance rating as acknowledgement for my contributions to the business.

  • Acumen Alliance
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Analyst / IT Consultant
      • Mar 2003 - Apr 2007

      • Analyst / IT Specialist at the Australia-wide operating consulting firm • Successfully supporting the implementation and customisation of ERP Systems (SAP B1). • Supporting the customisation of solutions for corporate and Government clients, including Risk Management. Winning the SAP Excellence Award. • Analyst / IT Specialist at the Australia-wide operating consulting firm • Successfully supporting the implementation and customisation of ERP Systems (SAP B1). • Supporting the customisation of solutions for corporate and Government clients, including Risk Management. Winning the SAP Excellence Award.

  • Norbit Pty Ltd
    • Germany
    • Analyst / Software Engineer
      • Feb 2000 - Sep 2002

      Analyst / Software Engineer at the publisher of Geographical Information Systems (GIS) successfully implementing system improvements to the core product and providing customer support. Analyst / Software Engineer at the publisher of Geographical Information Systems (GIS) successfully implementing system improvements to the core product and providing customer support.

  • ELV Pty Ltd
    • Germany
    • Analyst / Software Engineer
      • Jan 1991 - Dec 1999

      Analyst / Software Engineer at the manufacturer of electronic devices and distributor of electronic components successfully designing and implementing all software projects including a Time Recording System, Personnel Planning System for Retail trade and all PC software to control electronic devices. Leading the successful design and implementation of a market leading Time Recording system. Analyst / Software Engineer at the manufacturer of electronic devices and distributor of electronic components successfully designing and implementing all software projects including a Time Recording System, Personnel Planning System for Retail trade and all PC software to control electronic devices. Leading the successful design and implementation of a market leading Time Recording system.

Education

  • MetaPM
    PRINCE2 Foundation Certification
  • PD Training
    Leadership
  • Software Education
    Agile for Teams
  • Software Education
    Advanced Business Analysis
  • IBM
    IBM RPM (Rational Portfolio Management)
  • SAP
    SAP Business One
  • Technical University (Germany)
    Bachelor's degree, Electrical and Electronics Engineering / Telecommunications

Community

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