Experience

Cigna Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• IT Support Specialist

  • Aug 2023 - Present



Riverstone Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• IT Analyst

  • Aug 2022 - Mar 2023

  Administrative work using Azure active directory, Microsoft 365, setting up computers and laptops to be deployed to various warehouses. Troubleshooting laptops such as software or hardware issue. Administrative work using Azure active directory, Microsoft 365, setting up computers and laptops to be deployed to various warehouses. Troubleshooting laptops such as software or hardware issue.



Spectrum

• United States
• Telecommunications
• 700 & Above Employee

• IT Support Technician

  • Nov 2021 - Jul 2022

  Provide Tier 1 service for internal employees, vendors, and contractors. Setting up email accounts via outlook and web outlook, active directory permissions, as well as enabling accounts for work related purposes. Helping employees gain access to various system tools, web base and software base. Basic troubleshooting for PC/Mac laptops, computers, and various applications and software such as Icoms, Acsr, Citrix, etc. Helping field technicians with mobile access with VPN issues, and 2 factor authentications. Show less



Sonoco

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Information Technology Technician

  • Nov 2020 - Jun 2021

  contract ended contract ended



Spectrum

• United States
• Telecommunications
• 700 & Above Employee

• Technical Specialist

  • Nov 2018 - Oct 2020



LPL Financial

• United States
• Financial Services
• 700 & Above Employee

• Technical Support Analyst

  • Nov 2017 - Mar 2018



AmerisourceBergen

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Benefits Specialist

  • Oct 2016 - Dec 2016

  benefits verification for the Lashgroup, quality customer service, data entry benefits verification for the Lashgroup, quality customer service, data entry



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Feb 2015 - Sep 2015



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Representative

  • Mar 2012 - Oct 2014



TigerDirect Business

• United States
• Computer Hardware Manufacturing
• 300 - 400 Employee

• Assistant Manager

  • Feb 2011 - Mar 2012