Case Manager

• May 2022 - Present

Member Service Representative

• Nov 2021 - Feb 2022

• Analyze, research, and resolve problems and discrepancies related to member accounts • Assist members with submitting overdraft protection, and credit card applications • Counsel current and prospective members about Navy Federal's products and services • Understand and comply with federal and other regulations relating to financial products and services • Analyze, research, and resolve problems and discrepancies related to member accounts • Assist members with submitting overdraft protection, and credit card applications • Counsel current and prospective members about Navy Federal's products and services • Understand and comply with federal and other regulations relating to financial products and services

Line/Prep Cook

• Jun 2020 - Jun 2021

- Assisted chefs with any task needed. - Communicate with banquet captains to ensure FOH and BOH are on the same page - Completed assigned daily and weekly cleaning projects. - Courteous to all patrons while at a carving station - Followed standardized recipes to ensure the highest quality of food served. - Food preparation for parties of 2 to 300 persons - Maintain a clean and sanitized work environment with knowledge of proper food handling and storage - Passionate for only producing the best quality food to patrons - Work banquet food station as specified by Chef or Executive Sous Chef - Worked all areas of the kitchen: grill, sauté, fry, prep, and salads Show less

Executive Administration

• Aug 2000 - Aug 2020

Responsible for coordinating and managing various tasks and activities, worked directly with directors and leaders to help with their daily workload. From human resources and managing calendars to arranging travel and preparing official documents, ensure that every day the Air Force is working to its highest efficiency. - Advanced proficiency in Microsoft Word, Excel, Outlook, Powerpoint, SharePoint - Answered phone calls and taking messages - Arranged meetings, appointments, and executive travel - Created and maintained paper and electronic files - Managed administrative and clerical tasks (such as scanning or printing) - Managed departments fiscal year budget, conducted billing and record-keeping - Prepared and edited letters, reports, memos, and emails - Prioritization and problem-solving - Recorded and archived meeting minutes - Run errands to the post office or supply store - Tracked inventory and supply management - Trained and managed personnel on administrative duties Show less

College Food Court Associate

• Oct 2019 - Jun 2020

Give advice, guidance, and recommendations on products and menu selection to guests to ensure a positive experience and repeat business. Ensure adequate stock levels of supplies and consumables for the food court area. Keep the areas tidy and clean including table clearing, removing and washing dishes, and taking out trash. Handle guest complaints in the first instance and reporting feedback to the Management Team. Work within established guidelines and operating procedures. Measure, assemble and prep ingredients for all food court menu items. Properly cook and store food items at appropriate temperatures. Rotate stock items as per established procedure. Ensure compliance with all county/state/national health code regulations. Show less

Line Cook

• May 2019 - Aug 2019

Prepare all food items as directed in a sanitary and timely manner, follow recipes and presentation specifications. Operate standard kitchen equipment safely and efficiently, clean and maintain station in practicing proper safety and sanitation. Assist with the cleaning and organization of kitchen and equipment, restock items as needed throughout the shift. Prepare all food items as directed in a sanitary and timely manner, follow recipes and presentation specifications. Operate standard kitchen equipment safely and efficiently, clean and maintain station in practicing proper safety and sanitation. Assist with the cleaning and organization of kitchen and equipment, restock items as needed throughout the shift.