Kevin Germain

CRM Consultant at Novera
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Contact Information
Location
Brussels, Brussels Region, Belgium, BE
Languages
  • Français Native or bilingual proficiency
  • Anglais Professional working proficiency
  • Espagnol Limited working proficiency

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Credentials

  • Salesforce Certified Associate
    Salesforce
    Oct, 2022
    - Sep, 2024
  • Salesforce Certified Platform App Builder
    Salesforce
    May, 2022
    - Sep, 2024
  • Apprenez à créer votre site web avec HTML5 et CSS3
    OpenClassrooms
    Mar, 2021
    - Sep, 2024
  • Apprenez à programmer avec JavaScript
    OpenClassrooms
    Mar, 2021
    - Sep, 2024
  • Fondamentaux du marketing numérique
    Google
    Mar, 2021
    - Sep, 2024
  • Gérez du code avec Git et GitHub
    OpenClassrooms
    Mar, 2021
    - Sep, 2024
  • Passez au Full stack avec Node.js, Express et MongoDB
    OpenClassrooms
    Mar, 2021
    - Sep, 2024
  • Écrivez du JavaScript pour le web
    OpenClassrooms
    Mar, 2021
    - Sep, 2024

Experience

    • Belgium
    • Business Consulting and Services
    • 1 - 100 Employee
    • CRM Consultant
      • Sep 2021 - Present

      Today I work as a CRM consultant and I support companies in their Salesforce digital transformation.At Novera, we provide 360° services around your Salesforce projects, from the strategic phase to the implementation and evolution phases. We do that across various business processes, in order to help you find, win and make your customers happy, as well as your team! Today I work as a CRM consultant and I support companies in their Salesforce digital transformation.At Novera, we provide 360° services around your Salesforce projects, from the strategic phase to the implementation and evolution phases. We do that across various business processes, in order to help you find, win and make your customers happy, as well as your team!

    • Software Development
    • Personal Associative Project
      • Apr 2021 - Present

      Since April 2021 I manage the association Can I Eat.This is an association where everyone can share information about an "Allergy Friendly" restaurant. Since April 2021 I manage the association Can I Eat.This is an association where everyone can share information about an "Allergy Friendly" restaurant.

    • Movies, Videos, and Sound
    • 100 - 200 Employee
    • Independant consultant
      • Feb 2019 - Sep 2021

      In the past, I have supported companies and associations in their technical procedures related to their profession.The transversal vision of the field of IT and administration is a precious element for a Company that it cannot neglect, in the same way as its security as well as that of its customers. In the past, I have supported companies and associations in their technical procedures related to their profession.The transversal vision of the field of IT and administration is a precious element for a Company that it cannot neglect, in the same way as its security as well as that of its customers.

    • France
    • Food & Beverages
    • Freelance Web Developer
      • Oct 2020 - Nov 2020

      Realization of a one-off mission as part of a Prestashop migration to Socléo:- Database migration and product configuration;- Creation of third party accounts / user training;- Implementation of a new payment solution via Monetico;- Design, writing and deployment of general public pages;- Tests, monitoring and support for the manager. Realization of a one-off mission as part of a Prestashop migration to Socléo:- Database migration and product configuration;- Creation of third party accounts / user training;- Implementation of a new payment solution via Monetico;- Design, writing and deployment of general public pages;- Tests, monitoring and support for the manager.

    • Hospitality
    • 1 - 100 Employee
    • Financial and Administrative Manager
      • Aug 2018 - Feb 2019

      Financial and Administrative ManagerHoliday village in La Couronne, municipality of MartiguesFollowing expansion work, the holiday village has doubled its capacity.It was therefore necessary:- Re-set up the commercial management software correctly (articles, families, etc.);- Write a manual of procedures, administrative side and operational side (catering, cleaning etc.);- Register the establishment on online sales platforms and deploy the reservation synchronization system;- Implementation of an electronic document management system (Google Drive) + security aspect and access rights;- Migration to VOIP telephony: home number, ringing sequence, etc. (via Keyyo);- Support for changing methods.In addition to these tasks, I had to keep the accounts of the Company (entry, regulations, revision, preparation of the work of the balance sheet).

    • Austria
    • Investment Management
    • Accounting Associate / Junior Auditor
      • Jan 2016 - Jan 2017

      Head of accounting mission and junior auditor / accounting firmAudit, Expertise, Social, Legal. Head of accounting mission and junior auditor / accounting firmAudit, Expertise, Social, Legal.

    • France
    • Accounting
    • 1 - 100 Employee
    • Accounting Associate / Junior Auditor
      • Dec 2014 - Jan 2016

      Junior accountant and auditor / accounting firmAudit, Expertise, Social, Legal. Junior accountant and auditor / accounting firmAudit, Expertise, Social, Legal.

    • 1 - 100 Employee
    • Accounting Assistant / Accounting Associate
      • Sep 2010 - Sep 2014

      Accounting assistant: 2010 - 2012Accounting collaborator: 2012 - 2014Accounting firmExpertise, Social, Legal Accounting assistant: 2010 - 2012Accounting collaborator: 2012 - 2014Accounting firmExpertise, Social, Legal

    • Sales Assistant
      • Nov 2009 - Apr 2010

      CommercialSale of motorhomes and accessories- Use of market research to participate in the development of the Company;- Welcoming customers;- Detection of needs, proposal of solutions, follow-up and loyalty;- Responses to any complaints and returns;- Commercial liaison with suppliers and negotiation of prices. CommercialSale of motorhomes and accessories- Use of market research to participate in the development of the Company;- Welcoming customers;- Detection of needs, proposal of solutions, follow-up and loyalty;- Responses to any complaints and returns;- Commercial liaison with suppliers and negotiation of prices.

Education

  • O'clock School
    Professional title (TP) level 5, IT programming / developer
    2020 - 2021
  • OpenClassrooms
    Success certificate, IT programming / developer
    2020 - 2021
  • GRETA
    Language proficiency diploma, English language improvement
    2018 - 2018
  • Aix-Marseille University
    Accounting and Management Diploma, Accounting and commerce / management
    2013 - 2014
  • ESG Finance
    Accounting and Management Diploma, Management Accounting
    2012 - 2013
  • Maestris
    Higher technician's certificate, Accounting and commerce / management
    2010 - 2012

Community

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