Experience

SumUp

• United Kingdom
• Financial Services
• 700 & Above Employee

• Tech Recruiter - Hardware Tribe

  • Jan 2021 - Present

  I will be happy tell you about our current openings or discuss potential roles. In Hardware we have a lot of interesting areas from Industrial Design, Mechanical Engineering, Mobile Development, Backend, Embedded, Product Design and many more. Feel free to ping me directly here or reach out to me at gergana.zaharieva@sumup.com. Check out our careers website for open positions, tips and tricks when applying, and more on life at SumUp. I will be happy tell you about our current openings or discuss potential roles. In Hardware we have a lot of interesting areas from Industrial Design, Mechanical Engineering, Mobile Development, Backend, Embedded, Product Design and many more. Feel free to ping me directly here or reach out to me at gergana.zaharieva@sumup.com. Check out our careers website for open positions, tips and tricks when applying, and more on life at SumUp.



Market Logic Software

• Germany
• Software Development
• 100 - 200 Employee

• Customer Success Consultant

  • Sep 2018 - Dec 2020

  - Consulted Fortune 500 companies on change management best practices to drive software adoption and success - Led end to end software implementation - Prepared and executed user activation strategies (newsletters, trainings, knowledge centers) - Prepared client reports and analyzed software usage data and user behavior - Partnered closely with Development, Product and Sales to ensure great user experience

• Research Analyst

  • Sep 2017 - Sep 2018

  - Supported the customer success manager with preparation of usage & ad hoc reports - Executed software configurations - Prepared user activation newsletters - Managed Jira tickets

• Consulting Intern

  • Feb 2017 - Aug 2017

  - Assisted the customer success manager with various admin tasks - Prepared materials for client and internal meetings - Scheduled and coordinated meetings with clients - Prepared an onboarding knowledge center for new employees - Conducted classification of market research reports & extracted core findings