Senior Finance Controller

• Oct 2022 - Present

Technical Payments Analyst

• May 2021 - Aug 2022

-Search, interpret and update database records by using SQL, as well as identify and troubleshoot potential data problems. -Responsible for process monitoring and incident escalations - Providing support to merchants regarding their transactions -Providing support to account management, AML, Finance, and Banking relations & customer support -Search, interpret and update database records by using SQL, as well as identify and troubleshoot potential data problems. -Responsible for process monitoring and incident escalations - Providing support to merchants regarding their transactions -Providing support to account management, AML, Finance, and Banking relations & customer support

Payment Specialist

• Feb 2020 - Aug 2020

- Monitoring and operating all wallets - Creating, monitoring and processing payments in Crypto and Fiat (SEPA ACH and Swift transfers) - Preventing financial losses from fraudulent activities - Performing due diligence - Took big responsibility in all customer-related financial processes within the company - Monitoring and operating all wallets - Creating, monitoring and processing payments in Crypto and Fiat (SEPA ACH and Swift transfers) - Preventing financial losses from fraudulent activities - Performing due diligence - Took big responsibility in all customer-related financial processes within the company

Payments audit agent

• Jan 2015 - Aug 2018

- Monitoring payments and adjusting withdrawals- Reviewing and evaluating customers's transactions- Approving withdrawals and ensuring their timely processing- Preventing financial losses from fraudulent activities- Preparing reports and providing analysis on different metrics- Handling payment-related queries in close cooperation with other teams in the company- Anti-money laundering;- Fraud detection and prevention;- Conducting instant clients transactions (deposits, withdrawals) analysis and taking the respective measures if suspicious behaviour is detected;- Calculating wagering requirements for different bonuses;- Responsible for payments procedures setting and reflecting on newly implemented processes and systems;- Providing assistance to different departments (customer support, risk, finance, compliance, client management);- Responding to various risk and payments related queries via internal chats and e-mails;- Delivering internal trainings and cross-trainings;

Age Verification Agent

• Nov 2014 - Jan 2015

- Resolve customer issues in accordance with the latest UK Anti Money Laundering KYC and Age verification rules- Evaluation of identification documents through the company's internal and external tools - Communication with customers and other departments within the company

Data Processing Specialist

• Jan 2013 - Oct 2013

- Data processing – Citrix CRM System - Working with Airway Bills on the FIFO methodology - Quality check and maintenance of data accuracy - Communication with other departments regarding outstanding demands - In charge of conducting weekly meetings with the Data Processing Agents to present updates within the local office and on company level - Data processing – Citrix CRM System - Working with Airway Bills on the FIFO methodology - Quality check and maintenance of data accuracy - Communication with other departments regarding outstanding demands - In charge of conducting weekly meetings with the Data Processing Agents to present updates within the local office and on company level