Gergana Topalova

Regional Retail Manager at Landau Jewelers
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Regional Retail Manager
      • Oct 2017 - Present

      ● Recruit, hire and train top Store Managers and Sales Associates to maximize productivity and revenue potential ● Inventory Management – including Quarterly Inventory Audits; implementing new shrinkage and damage control procedures and identifying inventory location system, etc. ● Improved ROI by more than 15% by organizing and implementing new training programs for staff in the entire region, set new scheduling pattern in accordance with flights and check-out schedules in the Airport and Hotel locations, and capture costumers data● Ensure standardization of current and new processes to achieve consistency across stores in compliance with the company’s marketing and visual merchandising policy.● Create weekly and monthly sales reports and business analysis to track selling, identify key trends, maximize opportunities and minimize liabilities to achieve continued growth and to meet and exceed the company’s goals and targets● Support the operations of the store, including the business performance, customer service and company image in the store

    • Regional Retail Manager
      • Sep 2012 - Oct 2017

      ● Managing daily operations for all store locations in the region● Develop plans to maximize sales and meet or exceed goals within the district for all KPIs including sales, payroll, expense control and store contribution● Improved ROI by more than 20% in the region by renegotiating lease and vendor contracts, reducing payroll expenses and creating Costumer’s Loyalty Program● Managing all new store openings and closures in the region● Manage all business reporting including signing-off on Daily Sales Report, creating Weekly and Monthly Business Reports for corporate, scheduling of personnel and payroll ● Ensuring accurate maintenance of inventory levels and punctual restocking of merchandise on the floor

    • Marketing Analyst
      • Jul 2009 - Sep 2012

      ● Conducting market, customer and competitor research - analyzing the collected data and making recommendations for the implementation of new sales and marketing strategies to target existing and new customers, identify purchasing trends, and develop new revenue streams

    • Bulgaria
    • Market Research
    • 100 - 200 Employee
    • Research Executive
      • Jun 2008 - Jul 2009

      ● Account and Project management● Executed visual tests on all survey links programmed by BOR or third-party vendors using automation tools developed in-house and based on testing scenarios.● Sorted and analyzed data, prepared progress and final reports for each survey.● Full range of Data related tasks such as: data checks and cleaning, sampling, weighting and data re-formatting, tabulations setup and Quality Assurance• Highest rate - with more than 15% - of Ad-hoc projects completion

    • Poland
    • Entertainment Providers
    • 100 - 200 Employee
    • Marketing Assistant
      • Jun 2006 - Jul 2007

      ● Successfully launched both IMAX 3D® Educational Department and Group Reservation Department for the company’s Bulgarian operations in a compressed timeline of 6 months while overseeing a team of 8 associates ● Executed the preparation and management of both departments’ budgets.● Increased Group Reservation Department sales by 35% in 6-month period at Cinema City Bulgaria Ltd and IMAX 3D® Bulgaria● Organized and monitored different marketing campaigns and events. ● Successfully launched both IMAX 3D® Educational Department and Group Reservation Department for the company’s Bulgarian operations in a compressed timeline of 6 months while overseeing a team of 8 associates ● Executed the preparation and management of both departments’ budgets.● Increased Group Reservation Department sales by 35% in 6-month period at Cinema City Bulgaria Ltd and IMAX 3D® Bulgaria● Organized and monitored different marketing campaigns and events.

Education

  • University of National and World Economy
    Marketing
    -
  • University of National and World Economy
    Bachelor's degree, International Business/Trade/Commerce
    2002 - 2006

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