Gerardo Rodriguez

Head of Customer Operations at Beeper
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Contact Information
us****@****om
(386) 825-5501
Location
Morrisville, North Carolina, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • CompTIA A ce
    CompTIA
    Jun, 2013
    - Sep, 2024
  • Network +
    Comptia
    Jul, 2013
    - Sep, 2024
  • Security +
    Comptia
    Jul, 2013
    - Sep, 2024
  • A+
    Comptia
    Jun, 2013
    - Sep, 2024

Experience

  • Beeper
    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of Customer Operations
      • Aug 2021 - Present
  • Virdee
    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of Customer Success & Implementation
      • May 2021 - Jan 2022
  • SAS
    • India
    • Philanthropic Fundraising Services
    • Technical Manager - Managed Application Services
      • Aug 2020 - May 2021
  • OpsRamp
    • United States
    • Software Development
    • 100 - 200 Employee
    • Head Of Technical Support
      • Jul 2019 - Aug 2020
  • Varonis
    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Manager
      • May 2018 - Jul 2019

    • Technical Support Manager
      • Jan 2018 - May 2018

    • Technical Support Team Lead - Tier III
      • Jun 2016 - Jan 2018

    • Technical Support Engineer - Tier III
      • Oct 2015 - Jun 2016

    • Technical Support Engineer - Tier II
      • Nov 2014 - Oct 2015

  • Parata Systems
    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Technical Support Analyst II
      • Jan 2013 - Nov 2014

    • Technical Support Specialist III
      • Jan 2012 - Dec 2012

  • GEEP Inc.
    • Canada
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Program Coordinator
      • May 2011 - Jan 2012

Education

  • Florida Institute of Technology
    BS, Information Systems Technology
    2011 - 2011
  • Recinto Universitario de Mayaguez
    BS, Information Systems Technology
    2007 - 2010

Community

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