Country Manager Benelux

• May 2023 - Present

Expanding and developing market penetration and managing programs to reach strategic customer base, creating strategic plans that address key opportunities with an observation and analysis of the market and its competitive situation. Expanding and developing market penetration and managing programs to reach strategic customer base, creating strategic plans that address key opportunities with an observation and analysis of the market and its competitive situation.

National Account Manager

• Jul 2015 - May 2023

Responsible for developing and maintaining effective business relationships with new and existing channel partners to maximize product penetration and sales. Implementing initiatives that are relevant to the company strategy and objectives, creating/maintaining effective account plans, Training partners. Responsible for developing and maintaining effective business relationships with new and existing channel partners to maximize product penetration and sales. Implementing initiatives that are relevant to the company strategy and objectives, creating/maintaining effective account plans, Training partners.

Freelance IT Sales Consultant / Entrepreneur

• Jan 2015 - Jun 2015

Account Manager Public

• Feb 2012 - Dec 2014

This role focused on the development of a mixed portfolio of existing customer andacquisition accounts. Building strong business relationships with accounts, workingclosely with them to understand and cater for their regular 'transactional' requirementsand their complex business challenges, identifying opportunities for technology basedsolutions.

Account Manager MKB

• Oct 2010 - Feb 2012

The main focus of the Account Manager role is to build long-term relationships withcustomers. Responsibility of acquiring new business customers to up-sell and crosssell IT solutions, I was to be expected to take on a 100% pro-active role to build up aportfolio.

International Account Manager

• May 2009 - Sep 2010

Responsible to generate new customer contacts and to maintain and develop existing customer accounts. A large amount of my day was spent on the phone developing relationships and closing deals for meanly British and Irish customers. Product knowledge and strong account management skills were critical. Responsible to generate new customer contacts and to maintain and develop existing customer accounts. A large amount of my day was spent on the phone developing relationships and closing deals for meanly British and Irish customers. Product knowledge and strong account management skills were critical.

Relationship Management

• May 2008 - May 2009

Within the ANWB customer service specialist team I was responsible for receiving, investigating and resolving complaints to the very highest customer care standards. In addition as Customer Complaints Handler I also contribute to process and system improvements. In the role of Complaints Handler I had to need to be self-confident and accuracy and an analytical facts based approach. Within the ANWB customer service specialist team I was responsible for receiving, investigating and resolving complaints to the very highest customer care standards. In addition as Customer Complaints Handler I also contribute to process and system improvements. In the role of Complaints Handler I had to need to be self-confident and accuracy and an analytical facts based approach.