Business Operations & 340B Program Manager

• May 2019 - Present

Business Analyst

• May 2017 - Present

• Provide analytical support to Pharmacy Management team to aid in decisions with focus on operations and budget management. This includes assisting with contract evaluations and ProForma analysis for presentations to Executive Leadership Team.• Track weekly and monthly metrics on pharmacy volumes, revenue and expenses for inpatient, retail, specialty, and 340B contract pharmacies. Summarize all results with spreadsheets and graphs for pharmacy management.• Identify problems and provide solutions for purchasing processes and inventory management and work with Business Manager and Director of Pharmacy to develop process improvements to enhance pharmacy performance.• Appointed as KaiNexus Project Coordinator for pharmacy for AU Operating System used to track AUMC process and financial improvements for Senior Leadership• Maintain Pharmacy software for retail and employee pharmacies including service pack updates, user profiles, price updates, and general troubleshooting.• Track and reconcile third party payments for retail and contract pharmacies including electronic payments and processing printed checks.• Assigned as a Macrohelix 340B Architect super-user to monitor for 340B program compliance and to help maximize 340B drug cost savings for the health system. Assist in potential 340B contract pharmacy evaluations and implementations.• Responsible for wholesaler billing reconciliation and submission of journal entries to Finance Department.• Manage ordering of all pharmacy equipment in a cost effective manner.

Senior Pharmacy Technician

• May 2015 - May 2017

• Manage all inventory purchasing and invoice tracking including maintaining 340B Program compliance• Manage all supply ordering through pharmacy wholesaler and internal supply chain channels• Oversee most of the compounding processes that are performed in the pharmacy• Help bedside delivery service and retail pharmacies with IT support when able and handle calls with IT department when I am unable• Assist Pharmacy Managers with administrative tasks such as tracking sales and purchases, paying invoices through supply chain management, and reconciling payments from third party insurances• Aid pharmacy staff in troubleshooting insurance claims and pharmacy software processes• Frequently perform other special projects as assigned by pharmacy managers• Assist with education goals of pharmacy students by teaching inventory management and 340B policies• Help the Pharmacy Department reach budget goals by monitoring inventory costs and purchasing the least expensive options available• Assist Pharmacy Manager with new employee interview process

Certified Pharmacy Technician

• Jun 2012 - May 2015

• Help manage daily operations of pharmacy including data entry, insurance billing, prescription processing, prescription compounding, and sales of durable medical equipment • Manage medication refill synchronizing program • Manage daily and monthly inventory levels and purchasing by managing multiple wholesaler accounts and tracking all invoices and bank draft sheets • Assist owner/manager with training of other employees • Provide excellent pharmacy customer service • Help manage daily operations of pharmacy including data entry, insurance billing, prescription processing, prescription compounding, and sales of durable medical equipment • Manage medication refill synchronizing program • Manage daily and monthly inventory levels and purchasing by managing multiple wholesaler accounts and tracking all invoices and bank draft sheets • Assist owner/manager with training of other employees • Provide excellent pharmacy customer service

Certified Pharmacy Technician

• May 2001 - Jun 2012

• Maintain full trust of pharmacy manager by consistently exceeding performance standards. • Primary point person for all administrative support including inventory management, financial analysis, and records management. • Provide multi-faceted orientation training for new pharmacy associates and pharmacy student interns. • Consistently recognized by supervisor for providing a high level of customer service, patience with difficult customers, and problem solving capability. • Uphold the high customer service standards of Publix Supermarkets, Inc. • Aid management to improve current procedures in order to maximize pharmacy efficiency. • Monitor inventory levels and oversee daily procurement/ordering of medications and supplies. • Assist pharmacists in conducting monthly and annual controlled substance inventories.