Experience

Forshaw Inc

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Warehouse Leader

  • Jul 2019 - Present



Manufacturing | Automotive

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• CUSTOMER SERVICE PROFESSIONAL | WAREHOUSE | CSR | ORDER PROCESSING

  • 2019 - Present

  I have a background in customer service and warehousing, I am looking for a new opportunity where I can make an immediate contribution. Please reach me via Linkedin or jebbsmts25@yahoo.com. Thank You, Jerry I have a background in customer service and warehousing, I am looking for a new opportunity where I can make an immediate contribution. Please reach me via Linkedin or jebbsmts25@yahoo.com. Thank You, Jerry



Myers Tire Supply Distribution

• Customer Service Representative

  • 2011 - 2019

  Conferred with customers by telephone or in person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints.• Resolved customer service or billing complaints by exchanging merchandise, refunding money, or adjusting bills.• Inspected and packaged items to be returned for credit. Prepared quotes and spreadsheets to obtain purchase order numbers.• Processed credit by issuing refunds or replacing products. • Performed light bookkeeping work on customer accounts such as payment applications or resolving tax issues.

• Warehouse Manager

  • 2003 - 2011

  Managed inventory, packaging and shipping orders. Assisted walk-in customers and inspected and processed returns.

• Delivery Driver

  • Feb 2002 - 2003

  Packed automotive supply orders, loaded truck and delivered to customer businesses.



Fred Kamp Company

• Head of Production

  • 1997 - 2002

  Conferred with customers to provide information about products and services• Entered orders, canceled accounts and obtained details of complaints.• Resolved customer service or billing complaints. • Processed and packaged orders for shipping. Conferred with customers to provide information about products and services• Entered orders, canceled accounts and obtained details of complaints.• Resolved customer service or billing complaints. • Processed and packaged orders for shipping.