Geraldo Feliu

System Administrator at Summit Eleven Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex
Languages
  • English Full professional proficiency
  • Spanish Full professional proficiency

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • System Administrator
      • Apr 2022 - Present
    • United States
    • Hospitality
    • 700 & Above Employee
    • IT Manager
      • Jan 2018 - Apr 2022

      - Lead a team of engineers and vendors for renovation and upgrades of different properties, for better guest and employee experience. -Applied patches, map drives to appropriate server and network to keep up with company standard. -Manage over 400 employees and provide end-user support and follow-up with Service Now. -Maintain technology security and technology compliance measures are in place for server environments. Also perform server backups and routine preventative maintenance. -Support unit infrastructure and engages appropriate MI IT or Vendor resources for troubleshooting and immediate fixes. -Work with IT Leadership and stakeholders for CAPEX and department operating budgets based on anticipated IT projects, property support/needs requirements and initiatives. -Conduct periodic inventories of applications/hardware and preparing reports for property management as requested. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Information Technology Coordinator
      • Aug 2016 - Jan 2018

      - Meet up with owners and vendors to develop network designs for new buildings and making sure are up to standards.- Set up workstations with computers and necessary peripheral devices (routers, printers etc.). - Check, Install and configure computer hardware (HDD, mouse, keyboards etc.) to ensure functionality. - Develop and maintain local networks in ways that optimize performance. - Ensure security and privacy of networks and computer systems. - Provide orientation and guidance to users on how to operate new software and computer equipment. - Organize, maintain and schedule upgrades and maintenance without deterring others from completing their work. - Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.). - Identify computer or network equipment shortages and place orders. - Follow all company policies and procedures; protect company assets. - Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems. - Refer major problems or defective products to vendors/technicians. - Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Show less

    • Care Worker
      • Aug 2013 - Aug 2016

      - Maintain the guest room, public space, and back of the hotel areas in excellent condition by performing various task related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained hotel. - Effectively handle guest concerns and request. - Maintain confidentiality of proprietary information and protect company assets. - Conduct training to engineering technicians and colleagues. - Follow occupational health and safety regulation. Show less

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Maintenance Technician
      • Nov 2012 - Dec 2013

      • Operate and set up manufacturing equipment such as welding machines to produce cathode components. • Make minor adjustments to equipment to maintain production and quality standards. Adhere to safety guidelines. • Operate and set up manufacturing equipment such as welding machines to produce cathode components. • Make minor adjustments to equipment to maintain production and quality standards. Adhere to safety guidelines.

Education

  • Inter American University of Puerto Rico
    Bachelor's degree, System, Networking, and LAN/WAN Management/Manager
    2010 - 2015
  • University of Puerto Rico-Bayamon
    Associate's degree, Electrical and Electronics Engineering
    2007 - 2010

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