Experience

Ronald McDonald House Charities Eastern Wisconsin

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Assistant

  • Jan 2020 - Present

• Database and Gift Services Asst. at Ronald McDonald House Charities of Eastern Wisconsin

  • Jul 2018 - Jan 2020

• Database & Prospect Research Manager

  • May 2011 - Jul 2018



Milwaukee Symphony Orchestra

• United States
• Performing Arts
• 1 - 100 Employee

• Volunteer Researcher

  • Mar 2009 - May 2011

  Volunteering my enthusiasm and expertise to work on special projects utilizing donor database and internet search tools 1. To establish new or enhance existing relationships through corporate sponsorships and to establish connections for the purpose of creating entry points for sponsorship and other giving opportunities. 2. To create new and update existing donor profiles for solicitation needs and to create opportunities for direct involvement in Boards and other committees. Volunteering my enthusiasm and expertise to work on special projects utilizing donor database and internet search tools 1. To establish new or enhance existing relationships through corporate sponsorships and to establish connections for the purpose of creating entry points for sponsorship and other giving opportunities. 2. To create new and update existing donor profiles for solicitation needs and to create opportunities for direct involvement in Boards and other committees.



Jewish Family Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Donor Database Coordinator-Associate Director of Development

  • Jan 2005 - Mar 2009

  Human Services Agency providing clinical, family counseling, exceptional needs support, older adult and resettlement services to a diverse constituency.; Responsible for growth of donor base through acquisition, expansion of membership program, annual campaigns, direct mail pieces and other solicitation materials; database management and sophisticated segmentation to achieve maximum results; prospect research, donor retention and re-activation strategies. Exploration and implementation… Show more Human Services Agency providing clinical, family counseling, exceptional needs support, older adult and resettlement services to a diverse constituency.; Responsible for growth of donor base through acquisition, expansion of membership program, annual campaigns, direct mail pieces and other solicitation materials; database management and sophisticated segmentation to achieve maximum results; prospect research, donor retention and re-activation strategies. Exploration and implementation of alternate revenue streams. Show less Human Services Agency providing clinical, family counseling, exceptional needs support, older adult and resettlement services to a diverse constituency.; Responsible for growth of donor base through acquisition, expansion of membership program, annual campaigns, direct mail pieces and other solicitation materials; database management and sophisticated segmentation to achieve maximum results; prospect research, donor retention and re-activation strategies. Exploration and implementation… Show more Human Services Agency providing clinical, family counseling, exceptional needs support, older adult and resettlement services to a diverse constituency.; Responsible for growth of donor base through acquisition, expansion of membership program, annual campaigns, direct mail pieces and other solicitation materials; database management and sophisticated segmentation to achieve maximum results; prospect research, donor retention and re-activation strategies. Exploration and implementation of alternate revenue streams. Show less



Milwaukee Public Museum

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Director of Retail

  • Jan 1996 - Sep 2004

  The fifth largest natural and human history museum in the United States Director of Retail Manager of retail operation including the supervision of buying, merchandising, product development, hiring and development of a staff of up to 25 full and part-time employees, budgeting and business planning, offsite lease negotiations. Demonstrated expertise in inventory control and computer integration, cost controls and forecasting, creating promotional activities and fostering off-site… Show more The fifth largest natural and human history museum in the United States Director of Retail Manager of retail operation including the supervision of buying, merchandising, product development, hiring and development of a staff of up to 25 full and part-time employees, budgeting and business planning, offsite lease negotiations. Demonstrated expertise in inventory control and computer integration, cost controls and forecasting, creating promotional activities and fostering off-site growth. Design and implementation of web-based e-commerce site, including product selection and order fulfillment. Increased total retail sales from $400 K to $2.3 million. Consistently surpassed attendance.figures. Designed and developed offsite retail holiday and permanent locations with annual sales of more than $600 K through careful site selection and negotiation of favorable lease terms. Acted as contractor of record for Museum. Contributed over $200K to overall operating profit. Implemented complete POS and inventory control system to increase profit margins to over 55% and turns to more than 3 per year, well above museum industry standards. Brought integrity to the entire inventory and customer database and constructed reports necessary for buyers and finance departments. Reduced staff turnover by 65% and increased positive response in exit interviews. Established strong communications tools across wide network through weekly conference calls and detailed procedures manuals. Increased staff performance as measured by increases in average sales and units per transaction and customer satisfaction. Designed and implemented successful e-commerce web site that reflected the mission of the Museum, including streamlined order fulfillment and product selection. Show less The fifth largest natural and human history museum in the United States Director of Retail Manager of retail operation including the supervision of buying, merchandising, product development, hiring and development of a staff of up to 25 full and part-time employees, budgeting and business planning, offsite lease negotiations. Demonstrated expertise in inventory control and computer integration, cost controls and forecasting, creating promotional activities and fostering off-site… Show more The fifth largest natural and human history museum in the United States Director of Retail Manager of retail operation including the supervision of buying, merchandising, product development, hiring and development of a staff of up to 25 full and part-time employees, budgeting and business planning, offsite lease negotiations. Demonstrated expertise in inventory control and computer integration, cost controls and forecasting, creating promotional activities and fostering off-site growth. Design and implementation of web-based e-commerce site, including product selection and order fulfillment. Increased total retail sales from $400 K to $2.3 million. Consistently surpassed attendance.figures. Designed and developed offsite retail holiday and permanent locations with annual sales of more than $600 K through careful site selection and negotiation of favorable lease terms. Acted as contractor of record for Museum. Contributed over $200K to overall operating profit. Implemented complete POS and inventory control system to increase profit margins to over 55% and turns to more than 3 per year, well above museum industry standards. Brought integrity to the entire inventory and customer database and constructed reports necessary for buyers and finance departments. Reduced staff turnover by 65% and increased positive response in exit interviews. Established strong communications tools across wide network through weekly conference calls and detailed procedures manuals. Increased staff performance as measured by increases in average sales and units per transaction and customer satisfaction. Designed and implemented successful e-commerce web site that reflected the mission of the Museum, including streamlined order fulfillment and product selection. Show less



Roger Williams Park Zoo

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Director of Retail Operations

  • Jan 1988 - Jan 1995

  Nationally acclaimed and award-winning New England zoo, named one of America's top 10 by Travel & Leisure magazine. Director of Retail Operations Responsible for management of three gift shops and satellite stores with up to 18 staff members; all buying of varied zoo gift shop merchandise. Product design and development, inventory control; budgeting, cost controls and forecasting; promotional activities and production of advertising materials. POS selection and… Show more Nationally acclaimed and award-winning New England zoo, named one of America's top 10 by Travel & Leisure magazine. Director of Retail Operations Responsible for management of three gift shops and satellite stores with up to 18 staff members; all buying of varied zoo gift shop merchandise. Product design and development, inventory control; budgeting, cost controls and forecasting; promotional activities and production of advertising materials. POS selection and integration. Transformed small gift kiosk into nationally renowned 4000 sq. ft. retail store called "one of the best zoo gift shops in the country" by the Word Wildlife Fund and several zoo architects. Increased sales from $85 K to over $900 K and per caps from $.25 to $1.30 Established strong presence of shops to outside community through flyers and mailings to schools and libraries. Designed and produced holiday brochures using PageMaker, Designer, Illustrator, Word and Excel. Negotiated lease and opened satellite store in mall to add $85 K to annual sales. Show less Nationally acclaimed and award-winning New England zoo, named one of America's top 10 by Travel & Leisure magazine. Director of Retail Operations Responsible for management of three gift shops and satellite stores with up to 18 staff members; all buying of varied zoo gift shop merchandise. Product design and development, inventory control; budgeting, cost controls and forecasting; promotional activities and production of advertising materials. POS selection and… Show more Nationally acclaimed and award-winning New England zoo, named one of America's top 10 by Travel & Leisure magazine. Director of Retail Operations Responsible for management of three gift shops and satellite stores with up to 18 staff members; all buying of varied zoo gift shop merchandise. Product design and development, inventory control; budgeting, cost controls and forecasting; promotional activities and production of advertising materials. POS selection and integration. Transformed small gift kiosk into nationally renowned 4000 sq. ft. retail store called "one of the best zoo gift shops in the country" by the Word Wildlife Fund and several zoo architects. Increased sales from $85 K to over $900 K and per caps from $.25 to $1.30 Established strong presence of shops to outside community through flyers and mailings to schools and libraries. Designed and produced holiday brochures using PageMaker, Designer, Illustrator, Word and Excel. Negotiated lease and opened satellite store in mall to add $85 K to annual sales. Show less