Experience

Foley

• United States
• Human Resources Services
• 100 - 200 Employee

• Compliance Consultant

  • Feb 2023 - Present



InnergtoInnerg

• Charleston, South Carolina, United States

• Co-Owner

  • Jan 2017 - Present

  Co-Owner of finely crafted custom handmade jewelry business worked from the ground up locally then officially transitioned to 100% online to maximize profits and drive revenue. Ethically sourced and delicately crafted and packaged to ensure 100% customer satisfaction. Listen to customer requirements and present appropriately to make a sale. Maintain and develop relationships with existing customers in person and via social media and emails. •Used strategic online marketing to push… Show more Co-Owner of finely crafted custom handmade jewelry business worked from the ground up locally then officially transitioned to 100% online to maximize profits and drive revenue. Ethically sourced and delicately crafted and packaged to ensure 100% customer satisfaction. Listen to customer requirements and present appropriately to make a sale. Maintain and develop relationships with existing customers in person and via social media and emails. •Used strategic online marketing to push revenue to over 6 figures in 4 months. •Selling 100% of inventory at events totaling profits over $3000/day. •Actively listened to customer needs to best suit the customer. •Familiar with GAP selling methodology. •Ability to adapt/respond to different types of customers wants and needs. Show less Co-Owner of finely crafted custom handmade jewelry business worked from the ground up locally then officially transitioned to 100% online to maximize profits and drive revenue. Ethically sourced and delicately crafted and packaged to ensure 100% customer satisfaction. Listen to customer requirements and present appropriately to make a sale. Maintain and develop relationships with existing customers in person and via social media and emails. •Used strategic online marketing to push… Show more Co-Owner of finely crafted custom handmade jewelry business worked from the ground up locally then officially transitioned to 100% online to maximize profits and drive revenue. Ethically sourced and delicately crafted and packaged to ensure 100% customer satisfaction. Listen to customer requirements and present appropriately to make a sale. Maintain and develop relationships with existing customers in person and via social media and emails. •Used strategic online marketing to push revenue to over 6 figures in 4 months. •Selling 100% of inventory at events totaling profits over $3000/day. •Actively listened to customer needs to best suit the customer. •Familiar with GAP selling methodology. •Ability to adapt/respond to different types of customers wants and needs. Show less



GPARENCY

• United States
• Financial Services
• 1 - 100 Employee

• GP Concierge

  • Dec 2022 - Jan 2023

  We’re streamlining the mortgage process and matching qualified borrowers directly with lenders so they can close more & better deals. Our membership also includes personal concierge services to help GPs find and source their next deal, regardless of size or location in the US. We’re streamlining the mortgage process and matching qualified borrowers directly with lenders so they can close more & better deals. Our membership also includes personal concierge services to help GPs find and source their next deal, regardless of size or location in the US.



SSP America

• United States
• Food and Beverage Services
• 700 & Above Employee

• Restaurant Supervisor

  • Dec 2010 - Dec 2018

  Started as a line cook in 2010 and got promoted to a Shift supervisor in 2012 because of my outstanding leadership qualities. Oversaw all restaurant operations to ensure that restaurants ran smoothly. Trained and supervised restaurant staff, ensured compliance with food health and safety regulations, and resolve customer complaints. ▪Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulations. ▪Resolving customer… Show more Started as a line cook in 2010 and got promoted to a Shift supervisor in 2012 because of my outstanding leadership qualities. Oversaw all restaurant operations to ensure that restaurants ran smoothly. Trained and supervised restaurant staff, ensured compliance with food health and safety regulations, and resolve customer complaints. ▪Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulations. ▪Resolving customer complaints in a professional manner. ▪Checking in on dining customers to enquire about food quality and service. Reviewing customer surveys to develop and implement ways to improve customer service. Lead a team of employees to work together and maintain company objectives and encourage a fun, family environment. Show less Started as a line cook in 2010 and got promoted to a Shift supervisor in 2012 because of my outstanding leadership qualities. Oversaw all restaurant operations to ensure that restaurants ran smoothly. Trained and supervised restaurant staff, ensured compliance with food health and safety regulations, and resolve customer complaints. ▪Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulations. ▪Resolving customer… Show more Started as a line cook in 2010 and got promoted to a Shift supervisor in 2012 because of my outstanding leadership qualities. Oversaw all restaurant operations to ensure that restaurants ran smoothly. Trained and supervised restaurant staff, ensured compliance with food health and safety regulations, and resolve customer complaints. ▪Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulations. ▪Resolving customer complaints in a professional manner. ▪Checking in on dining customers to enquire about food quality and service. Reviewing customer surveys to develop and implement ways to improve customer service. Lead a team of employees to work together and maintain company objectives and encourage a fun, family environment. Show less



Payless Car Rental, Inc.

• Travel Arrangements
• 100 - 200 Employee

• Rental Sales Agent

  • Jul 2014 - Mar 2016

  Greeted customers, answered questions about cars and services, and helped them with any issues that may have arose during their rental period. Worked on a commission basis so I was motivated to provide excellent customer service in order to earn as much money as possible. •Upsold insurance and mileage packages. •Identified and assessed customers’ needs to achieve satisfaction. •Met personal/customer service team sales targets and call handling quotas. •Handled customer… Show more Greeted customers, answered questions about cars and services, and helped them with any issues that may have arose during their rental period. Worked on a commission basis so I was motivated to provide excellent customer service in order to earn as much money as possible. •Upsold insurance and mileage packages. •Identified and assessed customers’ needs to achieve satisfaction. •Met personal/customer service team sales targets and call handling quotas. •Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution. Show less Greeted customers, answered questions about cars and services, and helped them with any issues that may have arose during their rental period. Worked on a commission basis so I was motivated to provide excellent customer service in order to earn as much money as possible. •Upsold insurance and mileage packages. •Identified and assessed customers’ needs to achieve satisfaction. •Met personal/customer service team sales targets and call handling quotas. •Handled customer… Show more Greeted customers, answered questions about cars and services, and helped them with any issues that may have arose during their rental period. Worked on a commission basis so I was motivated to provide excellent customer service in order to earn as much money as possible. •Upsold insurance and mileage packages. •Identified and assessed customers’ needs to achieve satisfaction. •Met personal/customer service team sales targets and call handling quotas. •Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution. Show less