Experience

Justworks

• United States
• Human Resources Services
• 700 & Above Employee

• Sales Development Associate

  • Sep 2022 - Present



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Dec 2019 - Sep 2022

  Queens, New York, United States Problem solving for customers Answering inbound calls and making outbound calls to customers Handling customer support by email Able to generate new sales while meeting quota Answering Technical Questions with Product Knowledge Ensured Customer Satisfaction Developing marketing strategies & excelled in team based environment Collaborated with technical support team Collaborated with team members and helped resolve customer enquiries



FleetLogix, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Team Lead & Lot driver

  • Oct 2017 - Sep 2021

  69 federal circle jamica NY Ensure productivity standards and benchmarks are met in assigned locations Monitor employees to make sure they are staying on task and performing their jobs safely Sourced candidates, resumes & hosted interviews to helped with the onboarding process Direct communication with management regarding my performance and daily tasks were met Provide direction and guidance to 6 individuals to achieve company goals



Security Industry Specialists

• United States
• Security and Investigations
• 700 & Above Employee

• Security Specialist

  • Sep 2015 - Jul 2017

  601 W. 26th Street Open store door and greet customers entering and leaving premises. Monitor store activity at all times. Prevented theft and damage within the store Completed incident reports on any unusual incidents such as property damage and theft Made court appearances when necessary to provide testimonies Secured the premises and personnel by monitoring the store and security cameras